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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.7
236 Reviews

236 Reviews of Volvo Cars Santa Monica - Service Center

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May 04, 2024

Everyone was pleasant & nice. I waited, and several people asked if I needed water, or anything. The service only took 1/2 hour! More

by ADUCOMMUN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Great service. Appreciate the clear communications and availability to drop off my vehicle to my home More

by JASON.BOWMAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Robert is awesome to work with. Would recommend to anyone. Thank you very much Robert! More

by TRAVIS.NEWMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Robert Munoz and his staff were excellent. Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and More

by ALEXANDRASTEVENSON.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More

by S0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Everyone was very helpful, great customer service. Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also More

by WONDERWOMAN424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly
May 03, 2024

It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the More

by Jeremyround
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Robert & his team are excellent. They work effectively and with kindness and great communication skills.. More

by BATESCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Volvo Cars Santa Monica responded

Batescarol, we're delighted to know that Robert and his team at Volvo Cars Santa Monica provided you with excellent service. Thanks for the positive feedback!

May 02, 2024

Robert was great. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. More

by KBROSENBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volvo Cars Santa Monica responded

Thank you for the wonderful feedback about your recent visit here at Volvo Cars Santa Monica! Robert & the team hope to see you again next time!

May 02, 2024

What a service we received! It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting L More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio, Lily and team who fixed the card
May 03, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Ignacio, Lily & Klaus provided you with an excellent service here at Volvo Cars Santa Monica. We strive for efficiency and kindness in all we do - thanks so much for recognizing our team's efforts!

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