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Volvo Cars Santa Monica - Service Center
Santa Monica, CA
705 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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705 Reviews of Volvo Cars Santa Monica - Service Center
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July 30, 2025
Prompt and efficient. Did what they said they were going to do and completed on time. Did what they said they were going to do and completed on time. More
by JSCURRIER
Verified Customer
July 30, 2025
Robert was helpful but he only stepped in after I had issues with other service representatives not following up with me on a timely basis. Other service members were not communicative and did not manag issues with other service representatives not following up with me on a timely basis. Other service members were not communicative and did not manage time expectations well. More
by VALFEHLMANN
Employees Worked With
July 29, 2025
Robert was so pleasant. Took care of the car and heir ne updated. Great customer service Took care of the car and heir ne updated. Great customer service More
by NHIEKALI
Employees Worked With
July 27, 2025
Robert Munoz is terrific! He keeps you on top of what is happening with your car. Also, as we are elderly, we really appreciate the dealership’s Valet Service! He keeps you on top of what is happening with your car. Also, as we are elderly, we really appreciate the dealership’s Valet Service! More
by CLZUCKER
Employees Worked With
July 24, 2025
What makes the dealership great is Robert Munoz, the most helpful associate I have ever dealt with, he's super smart, helpful, detailed oriented and kind...he is simply incredible!! helpful associate I have ever dealt with, he's super smart, helpful, detailed oriented and kind...he is simply incredible!! More
by TRAWITT
July 23, 2025
Very responsive. Robert is the best in the biz. Text messaging is great and the video review is next level. Robert is the best in the biz. Text messaging is great and the video review is next level. More
by VOLVO829
Employees Worked With
July 23, 2025
All work performed in timely manner. Courtesy shuttle used both ways was very good. Good communication between service advisor Klaus. Courtesy shuttle used both ways was very good. Good communication between service advisor Klaus. More
by ELLENKRUGER
Employees Worked With
July 22, 2025
Volvo Cars Santa Monica has given me great service for my 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exce 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exceeded my expectations every time. More
by MPBRONS
July 22, 2025
The service was quick and detailed. I am happy with my visit to the service center I am happy with my visit to the service center More
by ABHI.SINGH
July 19, 2025
Robert is a wonderful service advisor and has tried to help me in any way he can with my car concerns. The only drawback is the pricing for anything at Volvo, it keeps me away even though I get my discoun help me in any way he can with my car concerns. The only drawback is the pricing for anything at Volvo, it keeps me away even though I get my discount coupons from buying my car there… More
by RSHEKOYAN
Employees Worked With
