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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
704 Reviews

704 Reviews of Volvo Cars Santa Monica - Service Center

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July 18, 2025

The experience is always efficient. No waiting upon arrival, service is relatively quick, and the staff is friendly. More

by JHAUGLAND
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for being our customer and for highlighting the efficient work of our team. We appreciate your business and hope to welcome you back to Volvo Cars Santa Monica next time!

July 18, 2025

Clean service center, nice people. Overall satisfied with the service. There is scope for improvement in the communications after you give your car. There was no updates until i called More

by KARMENYAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for the review! We appreciate your business and we hope to see you again at Volvo Cars Santa Monica.

July 17, 2025

Klaus is excellent! Dealership friendly staff and clean! I drive from far away because of this. More

by KASZSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We’re thrilled to hear that Klaus and our team at Volvo Cars of Santa Monica consistently provide excellent service. It means a lot that you’re willing to drive from far away to visit us. We look forward to seeing you again!

July 16, 2025

Robert Munoz was excellent! Quick, thorough and communicative. Turn around was well faster than expected More

by ABUSUTTIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Volvo Cars Santa Monica responded

We appreciate your feedback. It’s fantastic to hear that Robert Munoz delivered fast, thorough, and clear service. Thank you for trusting Volvo Cars of Santa Monica. We look forward to serving you again!

July 16, 2025

I had a wonderful experience. Everyone was professional and courteous. Everything was communicated to me. I also appreciated the rides to and from the service center provided by V More

by ALEX.SMITH520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Volvo Cars Santa Monica responded

Thank you, Alex! We’re glad to hear you had a wonderful experience and appreciated the professionalism and communication from our team. It’s great that the rides to and from the service center made things easier for you. We appreciate you choosing Volvo Cars of Santa Monica.

July 15, 2025

excellent car dealer service center: Excellent Service from Start to Finish I had a great experience with the service center. The staff was professional, communicative, and efficient throughout the entir More

by MONTYWORLDWIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Volvo Cars Santa Monica responded

We are happy to have earned your confidence and repeat business! Thank you for choosing Volvo Cars Santa Monica and for sharing your support on our page.

July 14, 2025

Klaus is the best. This service department's communication is the best I've experienced. More

by ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jul 15, 2025 -

Volvo Cars Santa Monica responded

Thank you, Ian, for your wonderful feedback. We’re thrilled to hear Klaus and our service department provided the best communication you’ve experienced. We’ll be sure to share your kind words with Klaus. Looking forward to serving you again!

July 13, 2025

Robert Munoz was courteous and professional. The recall service on my Volvo was performed quickly. More

by PHYSICIAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We’re glad Robert Munoz provided courteous and professional service, and that your Volvo recall was completed quickly at Volvo Cars of Santa Monica.

July 12, 2025

My service advisor. Klaus was very communicative and helpful throughout the whole process. I’ve been getting my car serviced at Volvo Santa Monica for years and highly re More

by REBECCAGEORGE678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Volvo Cars Santa Monica responded

Thank you, Rebecca. We’re glad Klaus provided excellent communication and support during your service. We appreciate your loyalty and recommendation of Volvo Santa Monica.

July 11, 2025

Great service and communication, I'm always confident leaving my Volvo with Klaus at Santa Monica Volvo! More

by JSTROS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Volvo Cars Santa Monica responded

We appreciate your confidence in Klaus and the Volvo Cars Santa Monica team! Thank you for your business and your great review.

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