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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
235 Reviews

235 Reviews of Volvo Cars Silver Spring - Service Center

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February 24, 2024

Highly professional, customer friendly, thorough , fair prices, clean facility, customer satisfaction, detail oriented, and a place which one would not hesitate to recommend. More

by algieros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Volvo Cars Silver Spring responded

Hi Algieros, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

February 13, 2024

Consistent services with a smile. Welcoming environment. Thank you Jose for your exceptional customer service! More

by AMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Volvo Cars Silver Spring responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2024

Jose in the service department has been very helpful in getting issues resolved with my vehicle. I had a sunroof issue where the water was leaking into my vehicle and he was able to get the issue addressed More

by Imanejwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop manager
Feb 08, 2024 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

January 31, 2024

Amazing team and the way they help and get things done It’s best dealer they understand customer very well .I love to get my car service always with them.They are the best .Especially Jose .He is the best More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

January 25, 2024

Very professional service. Havent had any issues with my car as I have service it here since my purchase over 4 years ago. Thank you. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Wrublik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service desk lady was very kind and professional.
Jan 26, 2024 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 19, 2024

Mr.Jose Espejo is very professional ,helpful and kind in all my encounters at the dealership.So does all of the other employees. More

by Velma Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Volvo Cars Silver Spring responded

Hi Velma, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

January 17, 2024

I have purchased 6 Volvos from Herb Gordon and Jose has been my service consultant for decades. He is so professional and knowledgeable but he also goes above and beyond to help me with extra issues like m More

by Sharon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Wrublik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Volvo Cars Silver Spring responded

Hi Sharon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2023

Was in for service recently and continually impressed by the follow up Peter Larson has provided for the past 2 years, always checking in or saying Hi even though the next upgrade won't likely be until this More

by CAMSConsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Larson
Jan 01, 2024 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 29, 2023

I find Herb Gordon Volvo to be reputable and knowledgeable of its products. I am pleased with the service and Jose’ listened to my concerns and ensured each was addressed. More

by bdenise1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Volvo Cars Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2023

I have bought and had serviced 3 Volvo's from this dealership during the past 15 years. The sales and service are both exceptional, and my expectations are always exceeded. A sincere thank you. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Wrublik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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