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Waldorf Honda - Service Center

Waldorf, MD

4.6
3,886 Reviews

3,886 Reviews of Waldorf Honda - Service Center

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June 07, 2024

The service I received from Waldorf Honda was outstanding. My service lane manager (Robyn Stroud) was phenomenal. She was very cordial and helpful in every way. I asked her if I could meet the More

by LUENSEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan (Technician)
Jun 08, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

June 07, 2024

The service was great, quick and efficient work had me back on the road in under an hour. More

by BRANDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Waldorf Honda responded

Hello Branden, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

Tony is courteous and prompt. I was scheduled to fix my car the next day. More

by mla4731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

This locations is where I purchased my car and where I will purchase my next vehicle More

by BJSHERMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

It was a pleasure doing business with Pohanka Honda of Capital Heights. The dealership has taken good care of me and my family for years now. Thanks More

by MARCUS.TROTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sorto
Jun 08, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

A great place to get your vehicle serviced! Professional staff, timely service and quality work! More

by Lori Hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi Lori, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

The service and feedback they provided after providing me with an oil change was dishonest. Beware of this dealership! More

by brittany b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Waldorf Honda responded

Hello Ms.Brittany, This is John Quillin. I am the Service director here at Waldorf Honda. Honesty and customer service are extremely important to us. Please contact me at your earliest convenience 240-427-1544 or email jquillin@waldorfhonda.com to discuss your unpleasant visit with us. I would like to know what exactly happened during your oil change service. thank you I hope to hear from you and have a blessed day.

June 05, 2024

I have always been very pleased with the Service Department at Waldorf Honda! The waiting area is always clean and comfortable! I always get a honest assessment on my vehicle. During my most recent More

by MILES.DEREK957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Great communication good customer service my vehicle is running better than before! Clean place friendly environment More

by TTAE7199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Waldorf Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

Great dealership. Courteous and professional service always. Would use this service again and again. The service department takes care of me well. More

by RICHKAPPA7211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!