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Waldorf Honda - Service Center

Waldorf, MD

4.6
3,824 Reviews

3,824 Reviews of Waldorf Honda - Service Center

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May 17, 2024

I received truly expert service wgich was obtained within a hour. Prompt & courteous service received ♥️ More

by DIANA_WFLOWERS4401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

So all went well for my visit to get my car fixed at Waldorf Honda. More

by STACYWILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Great service! Took care of repairs expeditiously. Recommend Waldorf Honda for your repairs and service. More

by RODNJENKINS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

I've been coming to this Honda dealership for may years now for service of my children's vehicles and have never had anything other than prompt professional service! More

by TRMVA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Tony Reese cared about my concerns over having my 2022 Honda Ridgeline up to date. He went ahead and went over my truck taking it personally about getting my truck serviced and I greatly appreciate it. More

by JOHN@GRENIER.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Please don't hesitate to reach out to us if there's anything more we can do!

May 16, 2024

Disappointing service interaction. . promptly arrived at my designated appointment time which had been booked a week prior. Was asked if I had ordered the part. This was a scheduled app More

by Pamela Brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Efficient, quality service with a smile! I appreciate the help of Bernard and the rest of the team! More

by CHAUKAREID
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Waldorf made it easy to get my A1 service done. They were quick, and the staff is friendly. More

by DEBILANSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Does not do the service that is requested nor do they explain what was done or why. Also never heard back when my car was ready I had to reach out multiple times More

by HOGAN25910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Waldorf Honda responded

Hello my name is John Quillin. I am the Service Director at Waldorf Honda. Customer service is our #1 goal. I am sorry to hear about your unpleasant visit us. Please reach out to me at your earliest convenience. My office phone # is 240-427-1544 or email me at jquillin@waldorfhonda.com. I am hopeful we can restore your confidence in our Service Department.

May 14, 2024

Friendly staff, quick turnaround and great customer service. Timely communications / kept in loop while vehicle being serviced. Transparency around cost estimates. More

by kirsten.corrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!