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Wayne Akers Ford

Lake Worth, FL

4.5
4,397 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,397 reviews

June 01, 2022

Love my service writer Ben Buchanan. He always does a great job taking care of me. More

by DAWN.SORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 01, 2022

My service rep was Dennis. He looked the car over told us what he'd have to get,,what he would have to change and what would just need paint. They were pretty busy and Dennis More

by bhm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis R.
Jun 02, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2022

My complain it is about technical advise, he was not friendly, he mentions that he will call me back when car be ready he never did. More

by OLIVABRO
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 31, 2022

Everyone was very nice in the office. The main receptionist explained the bill thoroughly to me. She also recommended the new payment plan they have. More

by teacher6356w
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
May 31, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 31, 2022

Excellent overall experience. My sales person Ray was excellent as always. This is our 5th purchase with Ray and Wayne Akers. More

by EVELYN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
May 31, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 30, 2022

Ben was great. Got me in and out in no time. Will be back in again More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gilmour
May 30, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 30, 2022

very helpful with different ideas to that help with issues and save time and money. More

by mars7201956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 30, 2022

Everything was great. Erik was very helpful and accommodating. 5 stars thank you! Will go back when I need. More

by DESIGNSBYCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Jim Domino
May 30, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 30, 2022

When I pulled in front of the welcome desk and before I exited my vehicle the gentleman walked away never saw him again. I went over and your security person who was kind enough to help. He directed me to More

by GLOBALKS725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Security person
May 30, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 30, 2022

They took me right in the employees are very knowledgeable my service person Eric was fantastic very polite answered all my questions very courteous Tried to solve all my problems was just a lit More

by Reno2000jw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
May 30, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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