Back

Wayne Akers Ford

Lake Worth, FL

4.5
4,390 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

Directions

By Type

Showing 4,390 reviews

May 16, 2022

Took care of everything pretty quick. Nice & polite. Let me know when everything was completed More

by JOSH@SENCORETOOLS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2022

I feel comfortable leaving my car with Wayne Akers. I feel I can trust them. More

by Laurenabbywh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Jim Domino, Faith Vanhof, Alex Hobgood
May 16, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 15, 2022

The sales man Shultz Spent several hours with me. I test drove over a half dozen vehicles and every time I asked to drive another he just smiled, ran, and grabbed another set of keys. Best salesman I More

by VNFL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike,Darlene
May 16, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2022

Although it took a long time for parts because of supply chain the work was done completely and seems to be running fine(although I don’t want to put a hex on work). Now for my service tech adviser Ben…he k More

by RSJSALEEBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gideon, Jim Domino
May 16, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2022

Still haven't got any word on when my recall will be performed after second attempt to schedule it. I haven't gotten any follow-up and the chat keeps getting cut off. One star due to lack of communicati More

by djperoni
Recommend Dealer
No
Employees Worked With
Chat agent
May 13, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 13, 2022

Needed emergency repair to my power steering and were able to get me in. I prefer to take my F-150 to Ford for service and have had an EXTREMELY tough time finding somewhere that wants me to be a repeat More

by 33tds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
May 13, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 13, 2022

Amazing customer service also friendly staff at this location. My best experience thanks Wayne Akers Ford. More

by ENRIQUEBLANCO77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gilmour, Orlando Menendez
May 14, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 12, 2022

It’s my second computer so that is frustrating but could not asked for more from Jim in service. Appreciated him very much More

by TGROGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 13, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2022

Great job and communication, parts available right away, I like the fact that there is no traffic on services More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
May 11, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 11, 2022

As per usual, my main service man, Ben Buchanan, did not disappoint. I pulled in for advice on my tires and he confirmed that I was due for a new set. He ordered my new tires and they were installed promptl More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 12, 2022 -

JoAnn responded

For more than 25 years Wayne Akers has been the dealership I know I can count on for sales, and more importantly, service.

...
321
...