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Wayne Akers Ford

Lake Worth, FL

4.5
4,397 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,397 reviews

May 10, 2022

Everything is always simple and without hassle. Yovonne is a pleasure to do business with. More

by john@rpawindows.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

I only really dealt with one person, Eric, and he was great! He made everything go smoothly, kept me informed and delivered the truck on time. Needless to say I was very pleased! More

by Bensonsb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric -service
May 10, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2022

Service is horrible, service hours even worse, no customer service whatsoever-brand new car and recall letter received but no fix available - made me waste all day ! Not friendly nor welcoming… More

by JENNYCAMPOS431
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Wayne Akers Ford responded

We appreciate your feedback, Jenny. Our service leaders have your information and will be contacting you directly to assist you. Be well.

May 09, 2022

Wouldn't take my vehicle back for anything very poor service never again never recommend More

by RICHIEVBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Domino, Faith Vanhof
May 10, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 09, 2022

Car was finished in the amount of time stated. Everyone was very personable and friendly. My first time having service at this dealership. Will return for my schedule maintenance. Very pleased . More

by Erlll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Bassford
May 10, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 08, 2022

Purchased our 10th vehicle from Wayne Akers today. Orlando and JJ were amazing as usual! More

by DAVID@APPLIANCEKOA.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Menendez
May 10, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 06, 2022

They left their paper floor mat and plastic seat cover crumpled up on the passenger seat. Come on. Throw out your own trash. Also, I was charged $199 for a diagnostic test for my Check Engine Light. I More

by roystreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Wayne Akers Ford responded

Thank you, Roy. Your feedback has been shared with our service leaders to ensure your satisfaction. Enjoy your day.

May 06, 2022

My vehicle was brought in for service due to a recall letter. Besides checking the status of the recall problem, the Service Dept. Did a complete check of the engine cover and other areas of the engine. More

by LEE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 06, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2022

They kept me appraised of the situation and got my car back before I expected. More

by Simmelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 05, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 05, 2022

I've been servicing my Fords here since 2015. Very professional, courteous and aware of my time. More

by coffeym16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 05, 2022 -

coffeym16 responded

Thanks from a satisfied customer!

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