My Review Of Wayne Mazda:
At first, I wasn’t planning on using Wayne Mazda to get my new car. Five years ago I was car shopping and didn’t have the friendliest experience. But after requesting a quote online, Elizabeth contacted me and changed my mind. Not only was she friendly, but she went above and beyond to answer all my questions, and contacted me multiple times as she found out more information. You see… I wanted the 2012 Mazda3i 5-door Grand Touring WITH the tech package, but no one seemed to have one. And no one knew when they’d get one.
As soon as a Mazda3i came in (even though it wasn’t the exact model I wanted) I was invited in for a test drive so I could see what this SkyActiv 40mpg engine was all about. I was greeted with a smile by Manny (Manuel) Navarro and he took me for a test drive. Manny is great. He showed me a few cars (since I wanted both the SkyActiv, the Grand Touring, and the tech package) we had to look at a couple different cars so I could put together all the pieces. The only problem was, this car was hard to find, if it was to be found at all!
Manny assured me that he would look far and wide and track one down as soon as he could. Doing my own online inventory searches, I wasn’t too optimistic. When I got home I called Mazda directly. They said, “Oh, well, we’ve given each dealer one Mazda3i so they can give people test drives, but we won’t be rolling them out of the factory for a few months.” Ug!
I then got a call from Manny. He said he was hoping to do a dealer trade with a dealer in Maryland or Virginia and he’d let me know. I was hesitantly hopeful.
Five days after my initial visit to Wayne Mazda – FIVE DAYS – Manny called me to tell me that he did the impossible: He got my car! They were scheduled to flatbed my new car from MD to NJ. Unbelievable. Again, I did my own online inventory search and within a 500 mile radius, that was the ONLY car that met my specifications. And he got it. Fast.
So, in spite of a freak snowstorm (10/31/11), no power, downed trees… Manny came through and got my car prepped and ready for me to pick up. All that, and I got a really good deal.
This is the 5th new car I’ve bought, and has been without a doubt the best experience. I will be looking to contact Manny and Wayne Mazda again in a couple years when my wife is ready for her new car. If I could give more than 5 stars I would (and that means a lot since I am generally the first to complain about something).
So, if you’re looking for a new car, call Manny. You won’t be disappointed!
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