Wellesley Toyota

Ownership is definitely present and involved at this dealership in a nonpressured environment. It is nice to see that a family operated dealership is so hands on even after the sale. After having vis dealership in a nonpressured environment. It is nice to see that a family operated dealership is so hands on even after the sale. After having visited nearly all the other Toyota dealerships in a 25 mile radius, I happened to bring my trade in for evaluation. Shaun gave me a verbal quote on what it would be worth which was higher than the places I had previously taken it to. It was in keeping however with all the online websites such as KBB, NADA, Edmunds unlike the other dealerships. They didn't have the features on the truck I was looking for the day I brought it in, but I discussed what I was looking for and Shaun said he would keep that in mind. A few days later, they were able to find the car with the specs that I wanted and I came in, somewhat hesistant because things had not been in writing. However, they remembered exactly what had been promised and kept true to their word. Upon seeing the truck, we worked out what I would have liked repaired or replaced on the it before purchase and again, they kept to their word. During the signing of the paperwork with Michael, I met Nai, the owner's son who popped in to say hello. He helped me decide on whether the extended warranty was right for me or not without pressuring me. I tossed out "what if" questions and we worked out various scenarios to help my decision. After the sale, we've enjoyed the Highlander Hybrid Ltd greatly except the tires that came with it. In this regard, I emailed Nai about my concerns and he promptly put his service manager Eric on it who even contacted the tire manufacturer (Yokohama) about it. Come spring when I'd like to replace them, they are filing away our discussion from February so that they can help me get the replacements I desire at a fair value. I'm very pleased with the service I have received at Toyota of Wellesley. Others at work have already bought from there as well this past month and are pleased as well. More

Extremely professional organization. From the start you could sense that the salesman really cared about your requirements, wasn't pushy, knew what he was talking about and didn't try any hard sell. I've could sense that the salesman really cared about your requirements, wasn't pushy, knew what he was talking about and didn't try any hard sell. I've bought two cars from Wellesley Toyota and each experience was fabulous. More

I just bought my first car(a 2008 Jetta) from this dealership and I was extremely pleased with my experience. Both Lenny and Mike were very professional, helpful, informative, respectful and a pleasur dealership and I was extremely pleased with my experience. Both Lenny and Mike were very professional, helpful, informative, respectful and a pleasure to work with from beginning to end. I am so happy with my car and these two individuals made the experience all the much better. I will be recommending this dealership to anyone of my friends/family who is intersted in purchasing a car. Thank you Lenny and Mike! Rebecca Gilligan Purchased car 1/23/2009 More

We recently worked with Lenny Ball of Wellesley Toyota on the purchase of a 2005 4Runner. Found Lenny to be extremely responsive and knowledgeable and thankfully, not pushy at all. Rather than saying so the purchase of a 2005 4Runner. Found Lenny to be extremely responsive and knowledgeable and thankfully, not pushy at all. Rather than saying something like the "brakes checked out fine" --Lenny reviewed the findings of the service team in detail and gave specific and accurate answers to our questions (e.g. front brakes are new and rear has 60% left.) A couple of issues needed follow-up, he was thorough and forthcoming, -- qualities you don't encounter very often these days! More

Dan in sales rocks, Eric in Sales rocks, Kevin rocks in financing. I was looking for a specific FJ Cruiser and they found one for me that they were going to swap with Boch Toyota and Boch sold it out from financing. I was looking for a specific FJ Cruiser and they found one for me that they were going to swap with Boch Toyota and Boch sold it out from underneath them, so they found another one and installed all the accessories I wanted for the same original price we agreed upon. A lot of leg work on their part (I think). They gave me a solid price for the trade-in, same as the kbb trade-in value, so I was happy. Love the FJ, love the dealership, would totally go back for my wife's car (if she wants a toyo). Thanks again guys!!! Chip More

In the market for a minivan for my wife, I did a lot of research on our new Sienna XE AWD. I requested quotes over the internet from about 10 dealers in Boston area. Wellesley Toyota responded quickly wi research on our new Sienna XE AWD. I requested quotes over the internet from about 10 dealers in Boston area. Wellesley Toyota responded quickly with the best quote. My wife visited Wellesley Toyota for a test drive and Gregg gave her a written quote on the car! I had never seen that before. I shopped the written quote at a few dealers and everyone told me they could not come close and that Wellesley Toyota is probably running the bait and switch scheme on us. It was not the case. Gregg found us the exact car we were looking for in the hard-to-find color that we wanted in a few days. We highly recommend this dealership. They are not the high pressure sales folks that you normally see at other dealerships. They treat you with respect and dignity, plus they offer you the best price around. Why would you shop anywhere else? More

Alens and Mike were a pleasure to work with. Although we might have liked to see a little more flexibility in the final purchase price overall the experience was great, no pressure, very informative and lai might have liked to see a little more flexibility in the final purchase price overall the experience was great, no pressure, very informative and laid back which is what my husband and I prefer. Mike was fabulous; he talked us through every step and gave us good solid financial advice when we asked for it. Overall it was a very positive experience both from the sales and the finance perspective and we will definitely recommend this dealership to others. Sincerely, Amie and Chad Serpico More

I had a VERY positive experience with Frank Zoll. He was knowledgable, informative, patient, and very straightforward which I appreciated. He returned calls promptly and answered all of our questions. He knowledgable, informative, patient, and very straightforward which I appreciated. He returned calls promptly and answered all of our questions. He was also the most up-front out of any salesman we talked to about what the total fees would be. In the end, we got a slightly cheaper deal at another dealership so we ended up buying the car elsewhere, but if I were to recommend anyone in this area to a friend, it would be this dealership because of Frank. More

I just wanted to say that my experience at Wellesley I just wanted to say that my experience at Wellesley Toyota was a very positive one. I had been looking for a Toyota Corolla S and new exactly what I just wanted to say that my experience at Wellesley Toyota was a very positive one. I had been looking for a Toyota Corolla S and new exactly what I wanted. I visted the dealership, took the car for a test drive and after speaking with Shaun made my decision to purchase the car. The salesmen from the minute I spoke on the phone to the time I entered the facility were nothing but warm & welcoming. I want to thank especially Shaun & Lenny for their professionalism. They were very welcoming and very knowledgable about the Toyota Corolla S. I told both of them that I would recommend anyone I knew that was looking for a car to go to Wellesley Toyota. It was a great experience and I felt like I got a great deal and a great car. Thanks again.. More