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West Broad Honda

Richmond, VA

4.8
650 Reviews

7014 W Broad St

Richmond, VA

23294

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650 Reviews of West Broad Honda

November 08, 2022

we send repairs that need to be done at the dealer all the time. they are solid each time. i work with survey too. i never send out a bad one. More

by Richmond Collison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont remember the name
October 30, 2022

Service team was knowledgeable and friendly. Work was well done and completed on time. Would recommend to others. More

by diane.wisner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Crews
October 11, 2022

Dishonest service Service dept. Tried to take my son for $3000 in repairs that were not needed and had already been done. I told him to pick his car up and go to Advance Auto for More

by Riley
Recommend Dealer
No
Employees Worked With
Lady advisor
October 10, 2022

As always my experience was very good. I have been a customer of West Broad Honda since August, 2006 and have always received good treatment. More

by naomifranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
October 05, 2022

Super service from start to finish. Great coffee. Great timing. Service department employees were great to deal with. More

by Des_547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 02, 2022

Ethical, thorough, customer oriented. Kevin Smith is an exceptional salesman and person. A pleasurable experience all around. More

by jhchiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
September 22, 2022

I am from out of town. The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new l More

by lillical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
September 15, 2022

This was probably the easiest car purchase I have made, and since my very first purchased was a Honda I had something to compare. More

by Lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin,smith
September 02, 2022

I had excellent service experiences with my two vehicles, both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They ackno More

by jeff.a.hooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
September 02, 2022

I have been working with Mac since the purchase of my first car at 19. He gives fantastic service. He's honest respectable and understanding. He always gives me exactly what I'm looking for and doesn't b More

by amyhosey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac & tim
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