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West Broad Honda

Richmond, VA

4.8
649 Reviews

7014 W Broad St

Richmond, VA

23294

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649 Reviews of West Broad Honda

February 17, 2020

This dealership has the nicest service people. Tim always takes his time and explains everything. The waiting are is clean and very inviting. I love having coffee while I wait and free WiFi too! More

by jjones98
Recommend Dealer
Yes
Employees Worked With
Tim
February 14, 2020

Every time I bring my Honda Accord sports I get exceptional customer service I never had complaints after finishing my car. I would recommend West broad Honda to my friends and family More

by antoniow.
Recommend Dealer
Yes
Employees Worked With
Cheryl work at the service desk
February 04, 2020

Olivia and Conrad are great, both are patient and stuck it out with me even after the dealership closed! They let me see whatever I wanted, and was honest and open throughout the process. More

by do4self88
Recommend Dealer
Yes
Employees Worked With
Olivia & Conrad
February 02, 2020

Best customer service in the state. This dealership once again has proven to be the best in the state - customer service is important to me and West Broad Honda continues to perform time More

by msdesgain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Taylor
January 27, 2020

I came in for a state inspection. Was in and out within an hour. All of the staff was very friendly and knowledgeable. Cleanly waiting room and complimentary coffee! More

by Savannah17
Recommend Dealer
Yes
Employees Worked With
Steven
January 27, 2020

This location was quick to get me in for an oil change and the staff was pleasant to work with. They got the work done quickly and at a great rate compared to some potentially faster options. Tim was help More

by meyersmm
Recommend Dealer
Yes
Employees Worked With
Tim
January 21, 2020

Service completed! I scheduled an appointment online and was able to wait for my car while it was being done. They are nice and have a nice area at the dealership so I c More

by Amy T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
January 20, 2020

Ever since I got my 2018 Nissan last March I’ve been very pleased with the staff(Phil Noel) my sales person and the service dept. I’ve been there twice for service very pleased with everyone (Cheryl Braxton) More

by Ms Deb
Recommend Dealer
Yes
Employees Worked With
Cheryl Braxton
January 15, 2020

Purchase my 2017 Honda Civic new from West Broad Honda, has been coming to this dealer for routine service maintenance. Always has gotten excellent service dealing with service department. More

by Maurice Jerry
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Melissa, Steven,
January 15, 2020

GREAT SERVICE They never fail to accomodate me with an appointment. The service representatives are courteous and extremely helpful in keeping me informed about my More

by cassan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA STILWELL
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