West Hills Honda
Bremerton, WA
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I thought Andy was very personable. I felt like I was I thought Andy was very personable. I felt like I was talking to someone realistic and down to earth.I came in wanting to leave with my red Honda Fit I thought Andy was very personable. I felt like I was talking to someone realistic and down to earth.I came in wanting to leave with my red Honda Fit and I did! They gave me the payments I could afford. The three people I worked with were awsome Andy, his helper and the finance guy. Sorry I'm not good with names but they made it a fun expirience. I love West hills Honda! More
You can't beat West Hills Honda for sales and service. We bought our car there two years ago and they have serviced it since then. Brandon listens to any concern I have with the car (which is rare) and i We bought our car there two years ago and they have serviced it since then. Brandon listens to any concern I have with the car (which is rare) and it is dealt with in a professional manner. He explains every detail of the work that was performed and I go away a very happy customer. Thanks Brandon for all you do. More
West Hills Honda has an outstanding service department and very helpful people. Brandon has been excellent every time I have brought my civic in for service. He has been cheerful and makes sure everythi and very helpful people. Brandon has been excellent every time I have brought my civic in for service. He has been cheerful and makes sure everything is taken care of whenever I bring my car in. More
I love my new car, but more than that, I love the salesman who sold it to me. Kent Tompkins was seriously the antithesis of everything you hear about car dealers. He really cared about my happiness salesman who sold it to me. Kent Tompkins was seriously the antithesis of everything you hear about car dealers. He really cared about my happiness and more than anything he wanted me to be happy with the car I got and feel good about the overall experience. I will definitely recommend Kent to anyone who is looking for a car (or a great piece of art, as he is also a very talented artist). Thank you Kent for making buying a car such a wonderful event! More
After I researched information online about CR-Vs, I went to the dealership to ask some questions and test drive the vehicle. Peter was the first salesman we saw, he sat down with me and "listened" to me. to the dealership to ask some questions and test drive the vehicle. Peter was the first salesman we saw, he sat down with me and "listened" to me. He then answered me with a direct question. After that we went to see the different colors of vehicles in person. We then went for a test drive in a the EX model. While I was driving Peter showed my son more features in the vehicle that he was interested in. Upon returning to the dealership we discussed pricing. I got a great deal on the vehicle I drove and the next day I went to pick it up. My entire experience at this dealership was fantastic. These salesmen we curtious, professional, and down to earth...no pressure at all. I am recommending the dealership as well as Peter Metcalf as your Honda representative. More
I have been through 3 or 4 dealerships in my time, and I'll be serious with you for a moment. West Hills Honda has been the best dealership and the people that I have come into contact with there have be I'll be serious with you for a moment. West Hills Honda has been the best dealership and the people that I have come into contact with there have been very kind to me. They have shown me that it is not just my car that they care about, but they care about me too. They shuttle me to my house, call me when my car is ready, come and pick me up, and even then, they still take the time to ask me how I am doing. One time, for example, Brandon in the service department even bought me lunch at the dealer while my car was being worked on. So if I were to sum up West Hills Honda in one word, it would be: GREAT!! More
I came to west hills honda in search of a new car that would be safe for my kids and good on gas mileage. I pretty much knew what I wanted right away. David was my salesman and I really appreciated how he would be safe for my kids and good on gas mileage. I pretty much knew what I wanted right away. David was my salesman and I really appreciated how he wasn't pushy and was able to answer every question and concern I had. It was easy and went much smoother than I expected thanks to him. More
I'm a Canadian, and I purchased a used Toyota Highlander Hybrid from West Hills Honda. I researched car prices from the border down to Oregon and West Hills gave me the best price for a great vehicle. They Hybrid from West Hills Honda. I researched car prices from the border down to Oregon and West Hills gave me the best price for a great vehicle. They offer over 250 good quality used vehicles on the lots of the dealerships in the West Hills Autoplex. Their prices are very competitive, and their knowledge and service are excellent. When it came to the cross border importation of the vehicle, West Hills Honda staff made things go very smoothly and took the vehicle to the border for me. I highly recommend the experience. I saved about $9000 by buying in Bremerton rather than in Vancouver. More
I'm quite surprised at some of the negative reviews I have read here. My experience at West Hills Honda was excellent. I arrived, a single woman, trying to decide between some Honda models and some Toyot have read here. My experience at West Hills Honda was excellent. I arrived, a single woman, trying to decide between some Honda models and some Toyotas. PJ, my salesman, happily lined all of them up for me, enabling me to test drive one after another without changing dealerships. (I later went to Toyota, and he had been very up front and had not misrepresented his competition). Early in my conversation I told him I would be buying the car through Costco ($400 over dealer invoice was all they would make from me), yet he continued to be patient and spend as much time as I needed to make my decision, even when on subsequent visits I arrived with three young children in tow! My only complaint was being forced to listen to a long discussion of after market add-ons (Maintainance agreements, extended warrantees, etc) that I had no intention of buying but the man (not PJ) insisted I had to sit through anyway. The car arrived when they said it would, was ready for pick up when they said it would be, and the whole experience was easy and free of pressure. Two months later PJ still checks in unobtrusively by text just to make sure that all is well and that I have no concerns. I would unhesitatingly buy from them again. More
I would like to offer a huge Thank You to P.J. and Josh at West Hills Honda. I have driven Honda's for the past 24 years, dealing with 2 different dealerships in the state and I would like to congratulate at West Hills Honda. I have driven Honda's for the past 24 years, dealing with 2 different dealerships in the state and I would like to congratulate West Hills for their "over the top" customer service. I purchased a new 2011 Accord this past weekend, replacing my Honda Pilot. I had a little separation anxiety going into it, but P.J. put me at ease and made the whole experience very fun. I really enjoyed working with Josh in the finance department; he was relaxed but very knowledgeable which made me feel confident in my decision. I would highly recommend West Hills to any prospective buyer out there. They are #1 in Customer Service whether it is in the sales or service part of it. More