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Westbrook Honda

Westbrook, CT

4.4
243 Reviews

1 Flat Rock Place

Westbrook, CT

06498

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Showing 243 reviews

August 18, 2024

From when I first called to see if Westbrook Honda had a Honda CRV Hybrid that I could test drive, everyone at the dealership treated me as being very important. In other dealerships I felt more like cattle More

by Lincoln Barr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Berkery, Leo Gallego
Aug 19, 2024 -

Westbrook Honda responded

Lincoln, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Congratulations on your new Honda CRV Hybrid! We look forward to continuing to serve you in the future!

June 15, 2024

As a walk-in first time customer, I was greeted, served promptly and efficiently by my excellent service advisor, and found the experience exceptional. I will return for my next scheduled service appointme More

by chipb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Berkery
Jun 17, 2024 -

Westbrook Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 28, 2024

Everything went smoothly and I had a great experience. I was able to get the car I wanted at a price I could afford. I dealt with Emily Konrad, she was knowledgeable, efficient and helpful. It was the More

by DCarr10760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Konrad
May 30, 2024 -

Westbrook Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 22, 2024

Everything was done with ease. From the drop off of my car, getting the loaner, updated text messages, etc. Not to mention when I got my car back from Shannon, her and the recon te More

by katie.pescatello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon!
Apr 22, 2024 -

Westbrook Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Katie, and we look forward to working with you again.

March 13, 2024

I feel I am in good hands when I have service done at Westbrook Honda. Feeling safe in your car is very comforting, and I am comfortable having them service my car. More

by Philandpatp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Berkery
Mar 13, 2024 -

Westbrook Honda responded

Phil and Pat, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Westbrook Honda.

February 29, 2024

The sales person Leo Gallego was Very friendly and professional . I will recommend him if you need to get a car . More

by Flabrusa01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Gallego
Mar 01, 2024 -

Westbrook Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Leo or the team can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 01, 2023

Greg L, Dan, and Demetrious were so welcoming, helpful and friendly in the process of getting my new car. I was in and out in a timely manner and they each provided amazing costumer service. Demetrious wa More

by Hsl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg lebeau, Demetrious, Dan
Dec 03, 2023 -

Westbrook Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 24, 2023

Dan was a great salesman. I have told him how much I love my 2022 Honda. This was the second Honda I purchased at Westbrook Honda. More

by peggymouco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon was very polite and explained everything to me.
Oct 24, 2023 -

Westbrook Honda responded

Thank you, Peggy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan, Shannon, and our team met your expectations. Congratulations on your new Honda! Thank you again for choosing Westbrook Honda, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2023

This is the 4th car that I have leased from Westbrook Honda and Leo G. has been my salesman and go-to-person. He has a very professional & very likeable personality. I can call him with questions or wh More

by jane.falivene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Gallego
Aug 24, 2023 -

Westbrook Honda responded

Thank you, Jane! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leo met your expectations. Thank you again for choosing Westbrook Honda, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2023

DAN ALFORD IS THE BEST. He worked really hard with getting my auto loan approved to get me my dream car. I waited almost two months for my car but it was worth it and not re More

by sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Alford, Tim Saunders, and Demetrius Parker
Jul 24, 2023 -

Westbrook Honda responded

Sherry, thank you so much for choosing Westbrook Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

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