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Westside Lexus
Houston, TX
6,352 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,352 reviews
May 11, 2024
Mark was very flexible and accommodating to my schedule as I had just started a new role and was in various meetings throughout the day. He was friendly, fast and a great listener. as I had just started a new role and was in various meetings throughout the day. He was friendly, fast and a great listener. More
by lynncherryhomes
Verified CustomerEmployees Worked With
Helpful May 11, 2024
We John Loving and Westside Lexus are amazing. John was awesome in assisting me with the purchase of my 2024 Lexus RX350. His follow-up texts and phone calls were very much appreciated. I know John was awesome in assisting me with the purchase of my 2024 Lexus RX350. His follow-up texts and phone calls were very much appreciated. I know I can call John in the future if I have any questions. More
by laurarobertson131
Employees Worked With
May 10, 2024
Westside Lexus is the best. They are courteous, professional & fast. Will not purchase a Lexus from any other dealer. They are courteous, professional & fast. Will not purchase a Lexus from any other dealer. More
by cdn9807
May 10, 2024
Cannot say ENOUGH GREAT THINGS about Ricky and JT - plus everyone else I came into contact with was super nice and helpful. After a truly horrible accident (totaled my Honda - very stressful), buying my new everyone else I came into contact with was super nice and helpful. After a truly horrible accident (totaled my Honda - very stressful), buying my new NX 350 has been the only stress-free and pleasant part of this experience. I feel like I have a new "family"...knowing if I ever need help with something on my Lexus, all I have to do is call. Ricky walked me through everything on the front end to make my selection easy - JT walked me through financing to make that super easy - and Ricky stepped right back in to give me a fast course on how to use all the key features I would need right out of the gate. He also made sure I had all the numbers I would need for the Westside Team. Both of them made sure I understood the maintenance plan - it's fantastic! And my new car is beautiful, drives like a dream, and most importantly - is REALLY SAFE. My mom has been a Westside customer for years - and now I know why - I will spread the word - y'all are great! Thank you! More
by tracy13
May 10, 2024
What an amazing experience we had at Westside Lexus! ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Jo ! Rafael Garcia is the most professional & knowledgeable Salesman. He really goes the extra mile to ensure your experience meets your expectations. Joey Broussard also helped us find the perfect SUV!! He is very knowledgeable & so kind! We really appreciate the way we were taken care of & we highly recommend Rafael & Joey for all your car needs! I would also like to mention the amazing experience we had working with JT Teodoro in Finance. JT is outstanding! His knowledge is top notch & he truly goes the extra mile for his customers!! We are customers for life!! More
by Karl & Tammy Littlejohn
May 10, 2024
Very friendly crew! Worked with me to schedule around my wife's work schedule. Everything went very smooth. Worked with me to schedule around my wife's work schedule. Everything went very smooth. More
by macroweb
Employees Worked With
May 10, 2024
Buying a car was the fastest and easy I ever had done in my life. They made it so quick and their program was wonderful my life. They made it so quick and their program was wonderful More
by Pcmailme
Employees Worked With
May 09, 2024
Westside Lexus is top notch. Not only is the dealership beautiful and pristine, but the everyone there (who we worked with) was extremely knowledgeable and polite. Jeff Jones was Not only is the dealership beautiful and pristine, but the everyone there (who we worked with) was extremely knowledgeable and polite. Jeff Jones was an excellent salesman and I'm glad I got to work with him. He had a calm demeanor the entire day and taught me everything I needed to know about my new car! More
by stephanie79
May 09, 2024
Absolutely enjoyed the purchasing experience with this dealership. I didn’t have salesmen harassing me, everyone was super professional and very welcoming. They were able to work with me and respect my bu dealership. I didn’t have salesmen harassing me, everyone was super professional and very welcoming. They were able to work with me and respect my budget and I will 100% be coming back in the future for a new lexus! Shout out to Nick for helping me obtain my dream car! More
by Alex
