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Westside Lexus

Houston, TX

4.9
6,412 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,412 reviews

September 18, 2012

When buying a new year model I was told there is very little room to negotiate price. So I agreed to purchase it anyway. I am thrilled with my car. More

by ssimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers and Gerald ?
September 15, 2012

This visit was just one of the recent service visits to West Side Lexus. They always give us great service. David handles our cars and does a great job of coordinating service for our 3 cars. More

by marknugent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
September 13, 2012

Keith Hollis greeted me in his usual friendly and professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care o More

by raolliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
September 13, 2012

I was very pleased with my experience with Susan Blackwell and Westside Lexus. She was able to answer my questions and took the time to help me "experience" the car (i.e. synching up my phone so I More

by adennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Blackwell
September 12, 2012

Just have to say I have never had such a nice experience in purchasing a car. Jeff was such an attentive and wonderful salesman. Always remembered everything I had wanted in the type of model car I was look More

by elke.koch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Paul Rockett
September 12, 2012

I had a problem with a tire late on a Friday afternoon. At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing More

by vern hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
September 11, 2012

John was extremely thorough when providing info on the truck. He did not pressure me and allowed me to make my own buying decision. I really enjoyed the buying experience at Westside Lexus. More

by cp3161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mohobbat
September 11, 2012

A very good experience overall. Thank you for the detail that was put into repairing my car. Thank you again for the good job done. More

by rstrnadel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
September 07, 2012

Very professional sale person (Chong lee) to work with. She is very helpfully. Also financial person really work out good too. Thank you west side lexus More

by stevebrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong lee
September 07, 2012

Alex Vences is very nice and professional and he treated me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as m More

by PLovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Vences
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