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White River Toyota - Service Center

White River Jct, VT

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931 Reviews

931 Reviews of White River Toyota - Service Center

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October 29, 2020

White River Toyota has always gone above and beyond to provide me a good service experience.... Dana kept in touch, and was pleasant to work with! More

by dealerswapmgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aletia Potter, Dana Raney
Oct 29, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department was an enjoyable one, and that Dana and our staff were able to make sure that your appointment went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

October 18, 2020

Kimberli is the best. With all the turnover in the Service Department, I am thrilled she is still there. She is personable, knowledgeable, and I count on her! More

by stapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

White River Toyota responded

Thank you for taking the time to to share your feedback - We are pleased to hear that you have enjoyed working with Kim, and that she was able to ensure that your recent appointment went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

October 17, 2020

As always this time too the experience of servicing was very good. The job was done pretty much before time and the service manager described in detail all the different areas touched upon. Quite satisfied More

by abhimanyu4211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stearns
Oct 19, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your recent service appointment went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

October 10, 2020

The quality of service in the service dept was excellent. Dana is always friendly, pkeasant and accommodating. Waiting 3 and 1/2hours was not an issue ,given the service needed. Unable to wear a mask, I was More

by Adams70char
Recommend Dealer
Yes
Employees Worked With
Dana Raney
Oct 14, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that overall your visit to our service department was an enjoyable one, and that your appointment went smoothly! To address your mask-related concerns: It is indeed within the guidelines for the state of Vermont for you to be in our indoor waiting area without a mask, if (to quote state guidelines) wearing one 'Creates a challenge that is complicated or irritated by a facial covering.' We apologize for the confusion during your visit; we will be working to educate our staff on the state mandate, so as to avoid such situations in the future. We appreciate both your feedback, and your patience with us as we continue to navigate these difficult times. Please rest assured that we are constantly working to find new and better ways to safely serve our customers, especially with the colder winter months coming. We look forward to seeing you again, Safe travels!

October 10, 2020

White River Toyota is a well organized dealership and service department. Service was done in the estimated time frame and the personnel were friendly and informative. I would recommend them to friends a More

by omarlzook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Raney
Oct 12, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your recent visit to our service department went smoothly, and that you have enjoyed working with Dana and our staff! We look forward to seeing you for your next scheduled maintenance appointment, Until then, safe travels!

October 03, 2020

I choose to drive 100 miles round trip in order for my vehicle to be serviced by this dealer. Their scheduling and estimate time of repair have always been right on the button. It is very nice to work w More

by twovolvos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are honored to hear that you have chosen White River Toyota as your service department of choice! We are also pleased to hear that you have enjoyed working with our staff, as well as that your recent visit went smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

September 23, 2020

Great service. Easy to set up appointment with . Everything was ready on time.. rental truck was excellent.. everyone was friendly and I could see rhey we’re taking the Covid virus seriously. They p More

by ron4nier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia O'Brien
Sep 24, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department went smoothly, and we hope it was worth the extra travel. We look forward to seeing again! Safe travels!

September 23, 2020

I had my car for multiple lights on checking. I have worked with Kim. It seems that she was prepared and listened patiently my observations. She is very professional and thoughtful. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

White River Toyota responded

Michael, Thank you for taking the time to share your feedback, and for your kind words - We are pleased to hear that Kim was able to help resolve the maintenance lights on your vehicle, and that your appointment went smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

September 18, 2020

White River Toyota cancelled a service appointment without reason, cause, or notice for service of my 2015 Toyota Prius C. I waited weeks to get this appointment. The service department is rude, arr More

by lr
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan, TJ
September 17, 2020

It was friendly and speedy! Always good service! I like my Toyota very much! I would recommend wr Toyota.. I do think my car payment is too much.. More

by Rosemary.geoffrey57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stearns
Sep 18, 2020 -

White River Toyota responded

Rosemary, Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department went smoothly, and that you are enjoying your new Toyota! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!