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Wilde East Towne Honda

Madison, WI

4.8
5,646 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,646 reviews

April 02, 2013

I went in looking for a certain type of vehilcle expectations for what my trade in was worth, both of these were met with no hassel. The only issue encountered was I had a pre-approved loan from a c More

by dzell3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 31, 2013

brent and phil were very knowledgable and friendly. they gave us the right price even though at the end between wilde and zimbrick, wilde was not the lower. we picked wilde because of brent's help, persona More

by jppu2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : phil hogans, Eric Henderson
March 29, 2013

I've been looking for a new car for over 6 years. Finding someone you can talk to and that knows the product is key! Finally found a positive experience with Sales and Finance at Wilde Honda. Would More

by Aren_L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Belken
March 29, 2013

Shawn Stittleburg/Craig Fietzer/Brian (Finance) = Professional, integrity, and just good old fashioned work is what you'll get out of this crew. I haven't bought a vehicle in over 8 years because I More

by duclover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
March 26, 2013

We had visited about 6 other dealerships before checking out Wilde East Towne Honda. This dealership was the first one where we didn't feel pressured to buy the first car we looked at. From our first c More

by slave138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 26, 2013

This was the most terrible dealership experience I've ever had. The salesperson I first encountered was nice. Lynn took time to walk through a couple of cars with me, do some online work, and basically More

by Sadnewbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Peter Wisniewski
Apr 09, 2013 -

Wilde East Towne Honda responded

We appreciate your feedback and the opportunity to improve our processes. We were surprised by your comments, as we thought when you left you were very pleased with your purchase, to the point of even giving the finance manager a hug. From speaking with our staff, there was a payment that was agreed upon and we were able to provide a package to protect your investment for just $10 more than the original agreed upon payment. The package made sense at the time, and you decided to purchase it. When you let us know you no longer wanted the protection package, we let you know it would be a simple process to come in and cancel - and you did just that. Commenting how easy the process was to cancel the contract, and how pleased you were. Your preowned 2009 Civic Hybrid was a certified vehicle, which means it is held up to extremely high standards, and goes through a rigorous 150-point inspection. If you believe your vehicle battery is having an issue, please bring it in so that we may evaluate it, as that is covered under warranty. As for the windshield, surface scratches cannot be resurfaced or filled - like a chip can. If the windshield had a chip, it would have been filled. If the windshield were cracked - it would have been replaced. We don't know what may have transpired once you left the dealership, but we were disappointed to hear about how unhappy you became with your purchase. We did attempt to address your concerns, to the point that we actually wanted to buy your vehicle back from you. Based on the concerns you had about the vehicle, we were quite surprised that you did not want to let us buy your vehicle back, completely refunding your money to make you whole. We did still provide you with discounted services for your vehicle, as we are confident in our staff and the high level of service provided by our service and sales department, to give you the opportunity to use our service department at a discount on your regular service items. We feel we have made reasonable efforts to provide you with the outstanding service we expect from our team.

March 25, 2013

It was my first time purchasing a car. I never thought it would be so easy. Everyone was very helpful without taking the advantage of me being a new comer. I was very impressed. More

by Hofer027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henderson
March 24, 2013

Shawn, Justin and Pete took great care of me! They were a pleasure to work with and I look forward to working with them In the future. More

by Mminnig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Stittleburg
March 23, 2013

I hate the car buying process, but Wilde Honda made it painless. We came in two separate Saturday's, the first to test drive and get information, the second to make a deal. I always fear high pressure s More

by caebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Hidalgo, Eric Henderson
March 21, 2013

Jerry is very organized and made the process of purchasing a vehicle seem easy. From the test drive, to valuing my trade in, to getting pricing on some accessory equipment, to coming up with the f More

by smokey159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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