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Wilde East Towne Honda
Madison, WI
5,623 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs.
Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,623 reviews
March 01, 2013
A beautiful, attractive, new dealership. Potential to be outstanding, but lots of bugs to be worked out. As a loyal past Wilde/Honda customer, I thought the process would be smoother. Arrived at 9:45. Pl outstanding, but lots of bugs to be worked out. As a loyal past Wilde/Honda customer, I thought the process would be smoother. Arrived at 9:45. Pleasantly greeted by Todd, Expressed specific interest in leasing a 2013 Honda Civic. Had a pristine, single owner very low mileage, 21,000, 2010 Odyssey (Wilde Lease) to turn in. Also, had a Honda "Preferred Customer Letter" acknowledging my great credit history with Honda Finance. Within the first hour, Arrived a a "new" vehicle decision quickly. We had researched the 2013 Civic well and knew what we wanted. Took a short test drive. Spent lots of time waiting for an offer. Struck by the fact that no one had even looked at the 2010 Odyssey . . . after 3 hours in the dealership. Finally after 1:00 PM and absurd offer was made $2000+ down $179 per month. Still no one had assessed my 2010 Odyssey. Decided to walk. Then, Manager, Eric became involved. Made a counter offer which I rejected. I said I wanted it at $169. with no money down. Then, Eric took a look at the 2010 Odyssey and agreed. Spent a long time waiting for paperwork and financial check, despite the "good guy" letter from Honda Finance and my past Wilde Honda experience. Todd was very pleasant and wasn't required to "sell," as we had researched and were very familiar with Honda. The delays seemed outside of his ability to impact. Expression of time concern,"clock's ticking, should we go to lunch" seemed to be ignored. During our wait, Wilde seemed to be aware that the process was moving very slowly. Other folks stopped by to "chat/stall." Once Kevin came out with the paperwork, things went quickly and well. Kevin is very experienced and highly competent. He was straight forward and honest. He was not pushey in selling related products. It was well after 3:00 PM when we concluded. Because of the cold weather, I asked if we could pull the Odyssey into the service bay to transfer "stuff." The service bay was not busy, nor crowded at 3:00+PM. My request apparently didn't register. Again, in time, Wilde East Towne Honda will get the bugs worked out. It was obvious that there are many fine employees. Their service department seems cutting edge. However, It shouldn't be necessary to threaten to "walk" to get an acceptable offer. My vehicle, the Osyssey, should have been looked at early on as it did impact Wilde's offer. The process shouldn't take 5+ hours. Signing an offer sheet, going to lunch, and returning to complete paperwork would have been a better alternative. More
by Rolretire2
Employees Worked With
Eric Henderson
Helpful March 01, 2013
Everthing was great. Good Price for the Honda Odyssey. Great Dealer and great service. Eric Henderson did a good job on customer service. Good Job getting the car I wanted Great Dealer and great service. Eric Henderson did a good job on customer service. Good Job getting the car I wanted More
by bhaveshpatel
Employees Worked With
Eric Henderson
March 01, 2013
Wilde Honda is by far the best dealership we have worked with in purchasing a new car. They knocked it out of the park on our latest purchase of a 2013 Honda CR-V. Great job to Landon, Kevin and crew for ma with in purchasing a new car. They knocked it out of the park on our latest purchase of a 2013 Honda CR-V. Great job to Landon, Kevin and crew for making us feel like a valued customer! More
by jmdeforest
March 01, 2013
Our plan to "just look" and see what kind of deal we could get on a CR-V----ended up just GREAT. We were met with courteous and friendly staff. No high pressure, just a totally UNBEATABLE deal deal we could get on a CR-V----ended up just GREAT. We were met with courteous and friendly staff. No high pressure, just a totally UNBEATABLE deal. We drove away with our new 2013 CR-V last night. What a fun day we had at Wilde East Towne Honda! More
by Leaver
March 01, 2013
It was a pleasure working with Craig Fietzer. He was very helpful and eager for us to get a good deal on our CR-V. Very friendly and personable, with a good sense of humor as well. very helpful and eager for us to get a good deal on our CR-V. Very friendly and personable, with a good sense of humor as well. More
by durangokid
March 01, 2013
I found the truck I had been looking for on a computer site advertising used trucks. I filled in the information and it was sent to Wilde East Towne Honda. Within an hour I got a call from Rustyn concerni site advertising used trucks. I filled in the information and it was sent to Wilde East Towne Honda. Within an hour I got a call from Rustyn concerning the truck. He was very polite, encouraging, and enthusiastic about me coming to see the truck. The next day I came and he greeted me again with wholehearted enthusiasm. My questions were all answered and my fears in purchasing the truck addressed. I took much time deliberating and Rustyn didn't hurry me or cause me to make a decision I regretted. I'm very pleased with my new, used truck, and pleased with the service I received at Wilde East Towne Honda. More
by dwillis822
February 28, 2013
Ben Haferman was my main salesman during my car buying experience. To put it simply, he was phenomenal. He wasn't pushy, was quite friendly and easy to talk to, was honest with me, and made my experienc experience. To put it simply, he was phenomenal. He wasn't pushy, was quite friendly and easy to talk to, was honest with me, and made my experience at Wilde East Town good. Obviously, buying a car isnt the quickest process, but Mr. Haferman made the whole thing relatively simple. I could not have asked for a better salesperson to help me out. He answered all questions I had, did the research necessary, was efficient, and easy to talk to. I do not have a single negative thing to say about Ben Haferman, and would recommend him to anyone looking for a car. Mr. Stittleburg was also a pleasure to work with, he was friendly and honest with me. I didn't care for the manager, Peter W., thankfully Ben and Shawn more than made up for that. Overall, Wilde East Town Honda was great. A nice looking, clean dealership, with some phenomenal employees (Ben and Shawn), and I'm quite pleased with my purchase and the process of making the purchase. More
by packfanben
Employees Worked With
Shawn Stittleburg, Peter Wisniewski
February 28, 2013
I traded In my Kia for a new Honda CRV-2013 model. I recieved a good price on the trade, which lead me negotiate the deal further. We want to persist a relationship for upcoming years and continue doing recieved a good price on the trade, which lead me negotiate the deal further. We want to persist a relationship for upcoming years and continue doing business. I was very pleased with the service with the staff and would have no promblem recommending this place to a friend or family member. Thank you, it was a pleasure doing business with you guys. More
by Kishan2331
February 28, 2013
Our previous experience with car dealers has been exasperating. Our experience with Wilde personnel was personable, open and totally enjoyable. Each of the employees that were involved with our purc exasperating. Our experience with Wilde personnel was personable, open and totally enjoyable. Each of the employees that were involved with our purchase were a credit to the Wilde organization without exception. They took extra considerations after our purchase was completed to ensure our satisfaction. We look forward to buying our next vehicle from this dealership. We strongly recommend buying a car from the Wilde East Town Honda group in Madison. Pete and Gwen Vershaw More
by pete417
Employees Worked With
Other Employees :
Mike Spellman, Shawn Stittleburg, Peter Wisniewski
February 27, 2013
We traded in our 2012 Honda and bought a new 2013 Hnda, Eric and John gave us a great deals on both items. I appreciate their business and would recommend this place to anyone. Eric and John gave us a great deals on both items. I appreciate their business and would recommend this place to anyone. More
by kiranjpatel
