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Wilde East Towne Honda
Madison, WI
5,646 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs.
Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,646 reviews
January 30, 2013
charlie was great, very enthusiastic and very helpful,also shawn and kevin were great in closing out the deal. overall I was very happy and got great deal. helpful,also shawn and kevin were great in closing out the deal. overall I was very happy and got great deal. More
by liza.verhelsthahn
Employees Worked With
Shawn Stittleburg
Helpful January 30, 2013
I did 2 months of research online, they had the BEST PRICE for the year and mileage offered. I absolutely knew what I wanted to buy. I called and made appt. to see it & cancelled 3 times, always meeting PRICE for the year and mileage offered. I absolutely knew what I wanted to buy. I called and made appt. to see it & cancelled 3 times, always meeting with acceptance & understanding. NO PUSHY SALES!! I asked a million questions and always got an informed answer. They found me the best interest rate and spent time making sure it was the vehicle I wanted. The whole team seems like a group of very nice folks. If I ever have need of another vehicle, I will go there. I would send my family there for a auto purchase! They are genuinely a good company with great employees! More
by Nikeenik
Employees Worked With
Rustyn Crosby
January 29, 2013
I was in to possibly buy a new or used vehicle on 2 occasions from this dealership. First occasion was a used vehicle, salesman was Jerry Ortega and he was great to deal with and he is the reason the occasions from this dealership. First occasion was a used vehicle, salesman was Jerry Ortega and he was great to deal with and he is the reason the ratings above are not all 1's. Shawn Stittleburg was the manager in this situation during the negotiation process. He fit the car salesman stereotype and cliches were everywhere. He could do this for me, and do that...but in the end didn't do anything. I would have preferred a simple "no, I can't sell the car at the price you are asking...the best I can do is this." The 2nd occasion is the catalyst for this review. I had an agreement with this dealership and Jerry Ortega on a specific vehicle, for a specific price, and with a specific interest rate. All of this was in writing, and it was confirmed verbally over the phone. When I arrived at the dealership, I was told there was a miscommunication and they could not honor the agreement. I was kept at the dealership for an hour while they "worked on the numbers" to "see what they could do." In the end they didn't honor the agreement. The lack of respect shown by Eric Henderson has cost this dealership my business for a long, long time. I have never been treated like such an idiot, with no respect shown to me, my time, or my family. Total lack of integrity on the part of Eric H., and it was very disappointing to myself and my family to not go home with a new vehicle that day after having told my family I was leaving to buy this vehicle. It is really unfortunate because I was looking forward to finally having a Honda dealer on the east side of town. And as I mentioned earlier, the salesman in both cases (Jerry O.) was helpful, respectful, and a pleasure to deal with. More
by bjmeyers22
January 28, 2013
I have been a loyal Honda customer. In the past 15 years, we have owned 2 Honda vans and an Accord. We had always worked with Zimbrick, but it is nice to see there is some competition in town now. W years, we have owned 2 Honda vans and an Accord. We had always worked with Zimbrick, but it is nice to see there is some competition in town now. When my 98 Accord broke down, we decided to try the new Wilde dealership. We were looking for a used car in good condition with low miles. Wilde had a good selection and the prices were lower. We were fortunate to meet Charlie. He was great. He went above and beyond to make us feel comfortable and assist us in anyway he could. We were able to negotiate the price some with the managers, Peter and Shawn, and get a great price for a great car. Peter in finance, was very patient with me and dealing with multiple phone calls to my wife who could not be there in person at the time. They were able to get us a better interest rate than our credit union. Charlie stayed late that night to help complete the deal. The next day, he even came and picked me up from work to take me over to pick up the new car. This saved my wife from having to come into town from Mt Horeb on the far west side of Madison to give me a ride. That is great customer service. Thanks Charlie. I would definitely recommend Wilde Honda and I would highly recommend Charlie as a salesman. More
by jashumate
January 28, 2013
Absolutely the best experience I've had buying a new vehicle. Straight forward, upfront dealings - no games. La treated me well, listened and respected my requests. I'll be going back to Wilde Honda vehicle. Straight forward, upfront dealings - no games. La treated me well, listened and respected my requests. I'll be going back to Wilde Honda for my next vehicle. More
by 5432112345
Employees Worked With
Jorge Hidalgo, Eric Henderson
January 27, 2013
Tanya was a very professional Service Associate. Her attitude and sense of humor made my morning. The location of this dealership is Great. The overall experience was "Great". attitude and sense of humor made my morning. The location of this dealership is Great. The overall experience was "Great". More
by Clarke Jones
January 27, 2013
My wife and I are very grateful to Michael for his kindness and patient with us.Very professional and knowledgeable,bying a car could very stressful, however Michael made it very easy and enjoyable fo kindness and patient with us.Very professional and knowledgeable,bying a car could very stressful, however Michael made it very easy and enjoyable for us.We love our new car and we are sure that it will be with us for long time. Thank you again, for sure we will love to keep in touch with Michael and Wilde East Towne Honda....Sincerely Gilma and Jorge Arenas More
by Jorge Arenas
Employees Worked With
Michael Bergman
January 24, 2013
I just leased my very first vehicle (a 2013 Honda CRV) from Brent Alexander! I'm in LOVE with my new car! I went to Wilde East Towne Honda "just to look around" and to see what my options were. I walke from Brent Alexander! I'm in LOVE with my new car! I went to Wilde East Towne Honda "just to look around" and to see what my options were. I walked into the dealership and was greeted by Brent Alexander. Brent is friendly and I loved his laid-back approach. He was knowledgeable about leasing vs. buying and the different features of each Honda that I was interested in. The vehicle I ended up leasing (a white diamond pearl-colored CRV with a DVD player) was in another lot, buried in 12 inches of snow after the recent blizzard. Brent helped dig the car out so I could test-drive it. What service!! I highly recommend Brent Alexander and Wilde East Towne Honda for their commitment to their customers! Brent also called me afterwards, to make sure all of my questions were answered and that I was happy with my purchase. Also, Sherry Atzen worked with me on the financing. She was also very friendly and knowledgeable! Allen Kapugi went over all the features of my CRV including the bluetooth "hands-free" capability. VERY COOL! I will be leasing all my future vehicles with Wilde East Towne Honda! What a great team of people! More
by shellsmills
January 22, 2013
Charlie is a fantastic salesman! He was relentless until Charlie is a fantastic salesman! He was relentless until the job was done. Very friendly and accommodating. He sealed the deal in the end. He is a tru Charlie is a fantastic salesman! He was relentless until the job was done. Very friendly and accommodating. He sealed the deal in the end. He is a true professional. More
by joebarr
Employees Worked With
charles condon
January 21, 2013
This was a wonderful car buying experience! Allen is great to work with and the level of customer service and accommodating our needs was unexpected and above and beyond my expectations. great to work with and the level of customer service and accommodating our needs was unexpected and above and beyond my expectations. More
by Marilyn68Ewing
