Wilde Toyota

WILDE Toyota, West Allis, WI. has my Loyalty! IAN Johnson, and Dan McDonald have always worked great deals on new and Lease vehicles. Today I had to change license plate could n has my Loyalty! IAN Johnson, and Dan McDonald have always worked great deals on new and Lease vehicles. Today I had to change license plate could not budge the screws service said come in we will give it a try. More

I recently purchased a 4Runner from Giuseppe can honestly say that it was one of the best car buying experiences that I have had. I never I thought I would say that, but Giuseppe is patient, knowledgeable, a say that it was one of the best car buying experiences that I have had. I never I thought I would say that, but Giuseppe is patient, knowledgeable, and fun to work with. He took the time to make sure that I got exactly what I wanted in my 4Runner. There was no pressure with Giuseppe. The daunting experience that I expected from a dealership ended up being an absolute pleasure. I highly recommend Giuseppe simply for his large presence that somehow makes you feel right at home. I will definitely be back. More

Great selection of cars and helpful friendly salespeople which aided in making our vehicle purchase. Bill Jopek was very awesome to work with! Very friendly and accommodating. which aided in making our vehicle purchase. Bill Jopek was very awesome to work with! Very friendly and accommodating. More

Purchased several vehicles over the years. Always have a good experience. I highly recommend them. Always have a good experience. I highly recommend them. More

Just purchased 2 new vehicles from Bill. He never pressured us and was amazing from beginning to end. A very different experience than we had at a different dealership when attempting to buy He never pressured us and was amazing from beginning to end. A very different experience than we had at a different dealership when attempting to buy a vehicle. Our experience was like night and day - Bill is awesome! The dealership had very fair pricing and I was also pleased with our trade-in allowances that they gave. It was a true pleasure working with Bill and the dealership! More

110% Customer Satisfaction! From my phone call with her to get my service appointment made, and all the way until I drove my vehicle home-she was fantastic!! Excellent experie From my phone call with her to get my service appointment made, and all the way until I drove my vehicle home-she was fantastic!! Excellent experience with her and Wilde Toyota Service. More

I apologize to the readers that this is a very long review, but I encourage you to read it thoroughly, as this is not the first time, I have had terrible service at this location. We had our car towed review, but I encourage you to read it thoroughly, as this is not the first time, I have had terrible service at this location. We had our car towed to this facility on a Sunday night because it was the only place close to our house that had a service department. I reached out first thing Monday morning and told the service department that I was pretty certain it was an alternator and possibly the battery. They ended up confirming my thoughts but also stated it needed a water pump and a drive belt. They charged a $190 diagnostic fee, which was slightly higher than I expected, but the total cost for the recommended services was almost double the price at another service provider. On one of the repairs needed, they charged double for labor, as one repair resulted in the part needing to be removed for the other repair. As a result, we sought repair elsewhere. I informed the service advisor, Daniel Szupica, that a tow truck would be there that day. I asked if I could (needed to pay) over the phone, or we could come in after work (around 4) to pay. Daniel said it was no rush and we could take care of it when we came in. An hour later, I received a phone call from the tow truck service indicating that Toyota would not release my car to them, as payment had not been received. Keep in mind, I made it perfectly clear to Daniel that the tow truck was on the way. I called Daniel again and asked why I was not told that they would not release the car without payment and he tried to blame me for saying that we would come in and pay for it in person. I completely understand the policy and a service advisor should have made us aware of it. I then asked if I could pay for it over the phone and he said they would not take a phone payment, but he would have financial services send me a link via email to pay online. One would think that a multimillion-dollar company, and with modern technology, they would be able to take an over the phone payment. This whole email payment process took an additional 10 to 15 minutes. Meanwhile, a tow truck driver was sitting there, waste of his time and additional money for us. The tow truck driver also reported that the service personnel were rude to him and told him that the vehicle was "back there somewhere" and just pointed him in that direction. We, and other family members, have bought vehicles from this dealership over the years, and even after I had a terrible service experience over 15 years ago with this service department on a recall repair, I thought I would give the service department another shot. We, and anyone we know, will never use this dealership again for anything. More

Bill made my truck buying process as easy as it could be. He never pressured me or my dad into anything and made us feel very welcomed and appreciated. Couldn’t ask any more from Bill, thank you! He never pressured me or my dad into anything and made us feel very welcomed and appreciated. Couldn’t ask any more from Bill, thank you! More

I don't enjoy writing bad reviews, but my experience with salesperson Terry Dies was the worst experience compared to the other dealerships we visited. Terry was decent up to the moment he learned we were lo salesperson Terry Dies was the worst experience compared to the other dealerships we visited. Terry was decent up to the moment he learned we were looking for a used car for around $10,000. Then, his tone shifted. He was extremely rude, arrogant, unhelpful, and condescending. Among many disparaging comments, he even said he wouldn't call us back. That is not customer service! Seems like he's just after the big bucks. While he did take us to see one car in the lot, he was unhelpful and rude in answering our questions and describing the features. The comments Terry made were unacceptable. All customers should feel appreciated and respected. Because of Terry Dies, Wilde Toyota lost our business. After leaving, I went down the street to Russ Darrow Mazda and had a much better experience. More

Terrible, terrible sales team, at a terrible dealership. I spoke to a manager, Terry Schwieso, for help. They sold my 76 year mother a car, alone and took advantage of her. I spoke to the manager and he I spoke to a manager, Terry Schwieso, for help. They sold my 76 year mother a car, alone and took advantage of her. I spoke to the manager and he told me that it is not his job to make sure that the car has the necessary safety features. He did not care if my mother "lived or died", just as long as he got his money for selling her a car. A very mean, cruel, and heartless sales person and dealership manager, who does not care about the customer, only about money. This dealership is a very, very cruel and cold dealership, which does not care about the customer nor their safety. As soon as the vehicle is driven off the lot, then it is over and you are on your own. This review has been edited by this organization Dealer Rater. It is biased towards the dealership. Fake and misleading. if my review has to be edited, then remove my name from it and put your own. Scroll to the bottom past the fake reviews, to see the true reviews and look at the Google reviews, that are not modified. More