Woodfield Lexus

Great experience. really no nonsense. Joe, the Great experience. really no nonsense. Joe, the Pre-Owned Sales Manager was very to the point and know what I wanted and only showed me that. Actual Great experience. really no nonsense. Joe, the Pre-Owned Sales Manager was very to the point and know what I wanted and only showed me that. Actually talked me out of a car i had some interest in. Byron, new to this dealer, was very helpful, staying late to deliver my car and even letting me follow him to get to the highway ( I live in the city and didn't know my way out of Shaumburg!) Caren in finance explained everything and made sure in got the best financing deal out there. Great experience. More

The vehicle service department is outstanding. They are very competent, helpful and courteous. They give good advice on what must be done on the vehicle as well as things to watch for the future or consid very competent, helpful and courteous. They give good advice on what must be done on the vehicle as well as things to watch for the future or consider now. I have found everyone to be superb, especially chris Swingle. I wouldn't take my vehicle anywhere else. I have also bought a car here and they were excellent to deal with though the entire process. More

Even though I have two Lexus dealerships closer to my house, I have been buying my cars from Woodfield Lexus since 1991. Why? One reason is fair pricing; Woodfield Lexus has always provided me great car house, I have been buying my cars from Woodfield Lexus since 1991. Why? One reason is fair pricing; Woodfield Lexus has always provided me great cars at even greater prices. The other reason (and the most important one) is Sean Horvath in the service department. I am a very picky individual (some would say obsessive-compulsive). No matter what my issue might be (one time I felt that my seat belt wasn't retracting quick enough), Sean, and the service team at Woodfield, makes it right. More

I have buying Toyota autos from the Resnick family since 1983, and Lexus autos since they first came out. Their pricing is competitive, and the service is excellent. The service department and Sean Horva 1983, and Lexus autos since they first came out. Their pricing is competitive, and the service is excellent. The service department and Sean Horvath is the main reason our family keeps coming back. The smooth-working machine that is Woodfield Lexus service department is a total team effort, but the reason I am loyal is because of trust. My trust in Sean's expertise is why I can recommend this dealership without hesitation. I have taken every suggestion Sean has made over the years in relation to upkeep and preventative maintenance and thanks to him, the team at Woodfield, and Lexus Automotive one vehicle has over 230,000 miles on it and is running fine. My daughter gave up her Beemer to drive the 230,000 SUV last summer because she fell in love with it when I let her use it on a road-trip she took to the West Coast. But also because she feels "secure" when driving it. I hope these comments are of some benefit to a person who may be looking for a dealer that he/she can trust and rely on for a long-term relationship. Rich Ormsby More

Went to this dealership to inquire about a certified pre-owned Lexus IS250 and want to tell you about this horrible experience. When we asked the salesperson before the test drive the cost of the vehic pre-owned Lexus IS250 and want to tell you about this horrible experience. When we asked the salesperson before the test drive the cost of the vehicle, we were verbally told $27,995. This was also the advertised price of the vehicle on the internet. We test drove the vehicle and then began purchase discussions. The price of the vehicle was then stated to us as $29,995. The $2,000 difference between the advertised price and the price we were being told during the negotiations could not be explained. The owner's son then got involved in the negotiations. We felt extremely pressured the entire time to buy that vehicle, to the point where we felt very uncomfortable and left. Lying about the price of a vehicle that could easily be compared and verified shows a complete lack of integrity and respect for their customers. We will not recommend this dealership to anyone. In fact, every chance we get we tell others about the bad experience we had at this dealership. We have since purchased a similar vehicle elsewhere. More

Great dealership,although you can't compare a Lexus dealership with a regular Honda or Toyota. Staff is friendly, and will work with you to get what you want. I do all of the work on my car mysel dealership with a regular Honda or Toyota. Staff is friendly, and will work with you to get what you want. I do all of the work on my car myself, so I can't speak for their service department, although when I got my new IS350, I had to drop it off for a minor rear bumper refinishing due to lot damage. They repaired the car in 3 days and gave me a nice RX350 loaner. They followed through very well, and they keep you informed about the progress. More