Alabama Chrysler Dealers

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Ben Atkinson Motors - Tallassee, AL

On 10/17/2009 12:51:51 PM kandsmartin wrote:
I took my new Dodge Charger in for its first oil change. Everyone went out of the way to be friendly and courteous. I went home after having my oil changed and noticed a huge oil smudge on the drivers side trim,the part your feet passes over when you get into the car. I spent about an hour scrubbing the oil smudge off. I went back for a second time thinking that it was just a one time deal. I got the same courteous welcome and everthing went well. I paid for my oil change and made sure the grease monkey didnt drag his feet across the trim again. Everthing seemed okay, so I drove off. I got about a mile down the road and notice an oil smudge on the plastic trim near the drivers side window dangerously close to my cloth roof. I immediatly turned around and went back. I asked for the service manager and explained to him about how I had to clean up an oil smudge from the time before and that I had another one. I showed it to him and he went off to get a towell and some kind of cleaner. He scrubbed for about 5 minutes and got most of the stain out. I suggested to him that the person changing the oil shouldnt be the same person getting in and out of my car. He commented that he couldnt afford a person just to bring the cars in and out of the service bay. Well folks I dont know about you but if I spend 24,000 on a car Im not going to let some grease monkey f**** it up. So I quess I will be going to jiffy lube from here on out. I can drive my car into the service bay myself.

Thornton Chrysler Dodge - Florence, AL

On 10/25/2004 7:36:21 PM peytonsmommy08 wrote:
These people must be the rudest bunch of salesmen that i have ever encountered. From the moment i drove onto the lot, they went out of their way to not only ignore me, but to make sure that my experience was as unpleasant as possible. They wouldn't listen to what i wanted and kept offering me things that they thought i could afford, not what i really wanted to buy. When we finally settled on a vehicle, they made my husband and i sit and wait for the finance manager for over an hour, only to find out later that they just couldn't do anything about it that day. needless to say, we didn't return and i ended up buying my DODGE from a FORD dealership just a few miles down the road.