21 Alabama Kia Dealers

Enjoyed working with Z Short on our purchase. - ROARK.RITA

Enjoyed working with Z Short on our purchase. He was very through in explaining the Sorento features and helpful even later if we have questions

I was greeted within five minutes and with a smile. - lovablelin65

I was greeted within five minutes and with a smile. The representative was helpful and friendly.

I was real anxious going in but the salesman, Bryan made - reynoldstina2016

I was real anxious going in but the salesman, Bryan made it so easy. The Kia Store was very helpful and put me in a nice car.

Justin Hawkins was the first person I saw and he was very - Jasunroberson

Justin Hawkins was the first person I saw and he was very professional and resolved all my problems thank you .

Awful experience! - kyarb72

Awful experience!! I don’t know if it was because I was an African American female but I was treated like a criminal. Engine blew on my Kia Optima. (I’m still paying a note on this car). I had a mobile mechanic that that would change my oil and do the little jobs for my vehicle for me. When I was told I needed service records to show that the vehicle had been serviced properly I asked the mechanic who came up with documents created by him. I was told basically that they were all signed the signed the same day but mechanic said they were all printed the same day. I was interrogated about the service records that were not my fault. My car sat from November 2024 until June 12, 2025 with no one wanting to really help me. Long story short I was denied my claim because it was said we didn’t properly service the car. We bought it brand new. My ex husband and I. They even questioned me about me not being the original owner of the vehicle and I had to prove so much to them I became extremely exhausted. I paid $600 to them just for pictures of the engine that they told me I couldn’t see the pictures of what they found. I also asked for proof that my car sat up at the dealership for 8 months and they kept telling me they would email me with it and I still haven’t received it. I need this for the tag because of insurance. Please don’t purchase from these people. They are crooked. My ex husband and I are back together and he’s a veteran that did 20 years in the military and has multiple disabilities. They made him worse because of what we experienced.

Never buy a car from here the worse dealership I ever - Taylor_lacour

Never buy a car from here the worse dealership I ever seen just horrible never have experience anything like this I wish I would have stayed with Ford

Melvin was my sales person. - audriana1165

Melvin was my sales person.....LOVE LOVE HIM!!!!! He was great and Im in love with my new car

Please heed the negative reviews of this dealership. - jimbxt53

Please heed the negative reviews of this dealership. If you desire to purchase a Kia, do yourself a favor and shop at any dealership other than this. The will lie, and mislead you in every possible way. Be warned, be wise, do not use this dealer. You will absolutely wish you had not.

KATIE IMAN VERY KNOWLEDGEABLE /VERY NICE &POLITE WOULD - lonniecook64

KATIE IMAN VERY KNOWLEDGEABLE /VERY NICE &POLITE WOULD RECOMMEND HER TO ANYON BUYING A CAR

My car Genie Christie Mason is the best. - 511graphixs

My car Genie Christie Mason is the best. She was very professional. I would definitely buy another car from her.

The worst dealer ever. - cejcpa

The worst dealer ever. Service dept. will not answer the phone. Five weeks to replace wheel sensor.

The service department is top notch. - roderickthomas24

The service department is top notch. Monica goes above and beyond to make sure you’re at ease

I went in wanting a used car and walked out with a new... - Kayla

I went in wanting a used car and walked out with a new car. Mark did everything he could do to make it happen. He was very friendly and treats you like family. We have even became friends. I will definitely go to Mark for all of my vehicle needs. He’s very honest and doesn’t pressure you at all. Not your typical car salesman.

I had contacted Capitol Kia by internet just when I was... - Columbine

I had contacted Capitol Kia by internet just when I was looking for a possible new car. I went out and met with the floor manager and was passed on to a salesman. I told him what I wanted but wasn't sure about a 6 or 4 cylender. He reccomended the 4 cylender because I didn't do that much traveling and it would be less expensive on gas. This was in May and the prices had increased but we didn't know they would be rediculous in that short a space of time. He asked several times if I wanted to trade my pickup in or did I have a down payment i wanted to use, and I told him no, that if something went wrong and I lost my job I wanted to still have a vehicle left to drive. You have to plan for problems like this, so I was. I ended up driving out in a new 2008 Kia Sportage in Blue, just what I wanted. I had to take my mother back with me to pick up my pickup. but I got a new car with Tax Title and Plates added into the loan. It might have been an all day experience, but I thought things went pretty good.

GM would not honor deal agreed upon. Would not repair a... - KIA of Dothan sucks

GM would not honor deal agreed upon. Would not repair a warranty item. Told me it was “asinine” for his people to repair it for the deal we were getting. He let over $20k walk away for what he said was a $700 repair. If he’s not willing to fix a warranty item to get your business I can’t imagine how he would treat you once he has your money. STAY AWAY!!