19 Arizona Hyundai Dealers

The appointments are always on time. - b.hemphill5

The appointments are always on time. They give you an accurate estimate of how long you're going to be waiting.

Eric was super helpful and patient when I came to just - Perla Rivera

Eric was super helpful and patient when I came to just look at a certain car. I ended up taking it home that same day!

Doug and Erick went above and beyond to explain all of - Beth

Doug and Erick went above and beyond to explain all of the bells and whistles of my new car. The whole process was quick and easy. Thanks to Tony for the great pricing too! I highly recommend Earnhardt Hyundai North Scottsdale. I love my new car!!

Rick got me a great deal on a new Elantra and treated me - teksonik

Rick got me a great deal on a new Elantra and treated me with respect and dignity. Everyone at the dealership was kind and very efficient. I would definitely buy another vehicle from High Desert Hyundai in Kingman Arizona

in all the years iv'e been buying cars since 1956 have i - segap1

in all the years iv'e been buying cars since 1956 have i had a better experience from sales(carl)te the finance (george the parts department for a dash cover and just today service i picked up a spike in my tire and it was taken care of quick and with no charge this is the way all agencies should be run could not be happier thank you.

My first complimentary oil change package for my 2024 - debpecha

My first complimentary oil change package for my 2024 Hyundai Elantra was awesome. I was out in a very adequate amount of time. I was also given a car wash and cleaning my tires and making it look like it was a brand new car. I was very pleased with all of the service I received, the managing of my time on my day off, every part of it was super

My husband and Inhad a very pleasant experience - rosierc120

My husband and Inhad a very pleasant experience purchasing our latest vehicle. We decided to go with a Hybrid, the salesman was very good at explaining everything in the car and told us not to hesitate in contacting him if we had any questions. It takes time to get used to going from a totally gas powered vehicle to a hybrid. My husband commented that our Salesman Chad Goren was the first salesman who took the time to explain the different features in our new car. He feels that’s how all salespeople should take a customer through their new vehicle. I found it to be one of the many positive ways the employees at Chapman do what they can to make car buying as pleasant as possible.

Great experience. - joetenor1

Great experience. We felt very comfortable with your representative, Joshua. He was upfront and very helpful. It was a good experience. We had not purchased a car in 9 years so several details were new to us.

The service department was amazing. - Ebai

The service department was amazing. They had great customer service. They were quick and timely and the waiting area was very clean.

Excellent customer service very knowledgeable with - jackbizardiejr

Excellent customer service very knowledgeable with helping me with the cars functions . Very friendly . Very satisfied .

Came in an hour before closing and knew the exact car I - Scottie

Came in an hour before closing and knew the exact car I wanted. Shadeed took his time, showed me everything I needed to know a out my vehicle: good, bad and all. Was not rushing me at all and was very patient. The entire team made my experience seemless and ensured I had all the resources I needed. Afterwards I received followup from Shadeed and their Finance rep Ruben. I was able to reach out to both of them, and did, to ask followup questions on the vehicle quirks. Great experience for my first car purchase.

I want to give a zero star but as there are no zero stars - vasubali781

I want to give a zero star but as there are no zero stars I had give 1 star for their poor and negligence service department services. I took my car on Friday last week for my splash shield and as per the service department personal they would order a new splash shield.It will arrive on Wednesday and my car will be fixed on Thursday but when I called the service department for updates they informed me that it has become a backorder would be expected by mid of March. I have to be careful while driving over the potholes etc. My entire spring break went of waste thanks to Jim Click. Being a new customer I got a very good lesson to not approach any new dealer but how much ever you have urgency please go back to the previous trusted dealership for services.I called again today in the morning but was said it is expected by Wednesday and when I asked for a loaner car the guy transferred my call to another advisor who had a voice-mail setup. I am frustrated as my entire spring break went waste as I was stuck inside my house doing nothing. Next week I have to return to work and with all the huge pot holes and rain in Tucson I don't know what to do. They don't call with updates nor text messages but make you call them. I request please don't go to this service department for services at auto mall as they make you wait for fixing the part and later let you know it's a wrong part and now another week for the correct part. I am frustrated and think of the unlucky day , why did I ever approach this bad services. As I had heard lots of bad reviews when moving from Phoenix. I request customer please 🙏 don't hesitate to go to some other small service providers but never this Jim Click Auto Mall.

Amazing buying experience! - Bigagonzales

Amazing buying experience! Service Department was just as amazing,. They really care about the customer at this dealership. All the employees in sales and service was very friendly

After having purchased 7 (4 brand new) vehicles, I had - R_neufeld

After having purchased 7 (4 brand new) vehicles, I had purchased a Genesis G90 2018 with a 5/50000 warranty, 1 year ago, with lifetime free oil changes as I am a veteran. Today I was informed my warranty is no longer valid, my vehicle has 29219 miles on it, and after my last oil change it will now no longer be free. This dealer is nothing more than that, a car dealer… lies and cheats to his customers. I will never purchase another vehicle from him, nor will my family, and will encourage all to buy elsewhere. Glad to hear Mr. Diaz got his commissions. You are a model of society.

My experience here was awesome! - Kerrynwhite1980

My experience here was awesome! My salesman Zach understood what I wanted and didn’t try to pressure me into anything more. My finance guy Satchel went extremely above and beyond to get me the most on my trade in to get my deal done! I drove away as one happy customer. I will definitely be coming back! Thanks guys!

Appt at 8 … mr Lancaster comes to me at 8:30 telling me I... - aschlaks

Appt at 8 … mr Lancaster comes to me at 8:30 telling me I need system flush for $110 I told him next visit when I hit 60k miles he left abd cane back again at 9 asking if I wanted my brakes flushed for $110 I said next time when I hit 60 k mikes he left and cane back at 9:30 to ask if I want to do a recall in 3 weeks I said no. He told me my car will go in for an oil change now and be ready in 45-1 hr. Very unprofessional and I felt scammed . Thus is my 3 rd Hyundai Tucson. Very unprofessional

E A. - lee_anders

E A. Sierra Vista, AZ 01 5/24/2023Updated review Lawley Hyundai Service Department - May 24, 2023 A couple of weeks ago, I submitted a negative review outlining my past frustrations with attempting to get previously scheduled warranty service attended to through advance scheduling with the Lawley Hyundai Service Representative. On May 22, 2023, I appeared at the dealership for an 8AM appointment for, what I hoped, would the day the service technician would be available to attend to my warranty matter. The service representative, who had scheduled the appointment, fetched the service director, Mr. Herb Santa Maria, who advised he would write the service order for that days work, as he had been advised I had written a review earlier. First, Mr. Santa Maria, stated the technician may not be able to get to the job, as scheduled, due to a backlog having been created from the previous work day. That was disappointing, and I asked then, what was the purpose in making an advance appointment for service, if a technician would not be available to perform the work? I explained customer's time is equally important and when we make an appointment, we simply expect requested work to be attended to. I asked that the technician at least take a look at the requested matter, and then we'd have a discussion about when the work could actually be accomplished. The service director agreed. As it turned out the director did arrange for the technician to begin the warranty work that morning and despite difficulties, beyond the technician's control, the work was completed in about five hours. I left the service department at about 1:15pm, that day. In summary, I'd like to say I was most impressed with the demeanor and professionalism displayed that day by Mr. Santa Maria. Despite having a backlog of work for the Hyundai technician, he recognized a need to attend to my warranty matter. Both he, and the technician, Noah, are to complimented for dealing with unexpected frustrations experienced with Hyundai/Kia in resolving my warranty issue. The job was completed in an excellent manner and in a reasonable time. Looking forward, Mr. Santa Maria provided me with his business card, and encouraged me to contact him anytime in regard to warranty matters. As a Hyundai owner and customer, I appreciate that.

We bought two 2021 HYUNDAIS IN 2 weeks due to the most... - John3173

We bought two 2021 HYUNDAIS IN 2 weeks due to the most honest salesperson GEORGE: GREAT DEALS ON new cars + on trade ins. Must meet him to be believed. John/Deb Frank