839 Arizona SRT Service Centers

My Service Representative, Keith Wong, is the BEST! - Cate

My Service Representative, Keith Wong, is the BEST! He takes such good care of me when it's a simple vehicle service or if I have issues with my Mercedes. Keith thinks ahead and provides me with everything I need to make the service process go smoothly. I appreciate is thoughtfulness and care.

Sanderson Ford Service is a Class Act! - eddie1george

Sanderson Ford Service is a Class Act! THANK YOU SCOTT HILL!!!! I had a Huge Problem with the Air Conditioning in my 2013 Ford F150, after getting the Run Around by other Dealerships and Independent Repair Shops with Outlandish quotes to fix the AC I went into Sandererson Service and was introduced to SCOTT HILL. Scott is one of the Finest and one of the Few Service Advisors I have ever dealt with that took a Personal Interest in seeing that my F150 would again have a Reliable Cold AC. Scott took it on himself to work with the Extended Service representatives to Make sure everthing that was covered by Extended Service was indeed covered and paid for. Like all Extended Coverage Insurance, they get very Flakey when they have a Claim, however have no problem taking the monthly premiums paid. Scott took on my Extended Service Company Head On with the many rabbit holes the insurance company tried to create. Scott helped me with a Loaner Vehicle and made Sure every part that was causing the problem was replaced by a new part. The problem with the AC was not an easy fix and I did have to return to Sanderson Ford on followup visits. It seemed that when one area of the AC was repaired the problem would default creating additonal problems and freon leaks. Unlike so many Dealerships and Independents who only make excuses, Scott Addressed each and every problem with extreme Professionalism, Knowledge and the Very Best Customer Service that could be provided. Service can Make or Break a Dealership, Example, we purchased a Infinity QX60 from a dealership in Peoria, the Service was xxxx poor, bad attitudes, and when the car had 58,000 miles on it being pushed into having the 60,000 service done which I rejected wanting only oil change. The service advisor in an attempt to sell a $2,000 service told me the "Differential Oil would be changed as well". I told the dummy, the QX60 was front wheel drive and did not have a "Differential" Wow!!! Also at the time of purchase QX60 was sold a insurance policy for paint and door dings, Infiniti GM said the coverage only covered small dents but not the chip in the paint resulting with a dent. The Service Advisor at Infiniti wrote on my receipt that I refused 60,000 mile service when the vehicle was not at that milage which could screw up the extended warranty with Infiniti. Now we deal with Scottsdale Infiniti who is Totally Awesome. Bottom Line, the Infiniti Dealership in Peoria I would not purchase a vehicle from ever. Infiniti of Scottsdale has an Awesome Service Dept like Sanderson and has our business. As for my Next Truck Purchase Sanderson Ford will have my business moving forward which was the result of Service Advisor Scott Hill.

Andrew service writer and the mechanic diagnosed a very - Nat

Andrew service writer and the mechanic diagnosed a very difficult to find noise and fixed the problem. Very impressive. Fantastic mechanics.

My service writer Garrett has provided my wife and I over... - garytrevor53@gmail.com

My service writer Garrett has provided my wife and I over the past three years, simply the most accurate, caring, informative, timely and most transparent communication, which in this field, can be challenging, at best. Through his help and knowledge I was delighted to have purchased a New 2020 XLE Hybrid Highlander, which is brilliant. Big 2 will not disappoint.

Took my truck in for couple warranty items, I was... - hogar1115

Took my truck in for couple warranty items, I was frustrated at the lack of attention to detail completing work to the point of sell the truck and find a new dealer but my service advisor Charity Marriott was great and really went a step above where others had failed, She made me feel Confident in her ability to make sure this type of stuff did not continue happening. Had the truck sold for what I thought was a fair price and I still do, but her commitment to me that things would change made me keep my truck and continue my relationship with Yates. Yes the work was all done and done correctly just not the first time. Thanks again Charity You really did make a difference for Me.

Always clean and comfortable. Complimentary snacks... - Mary

Always clean and comfortable. Complimentary snacks provided in the waiting area. Helpful and friendly staff.

We went to Arrowhead BMW after being very disappointed - Holeinone

We went to Arrowhead BMW after being very disappointed with our service at Chapman BMW in Phoenix. Arrowhead exceeded our expectations in every way. They went above and beyond to make sure that our problem was solved. They provided us with a loaner and there was no waiting time to pick it up. Everything with seamless - from pulling our car into the service area to driving it back out again. Best BMW service ever!

I am a retuening customer and have used Avondale Toyota - chad.martins

I am a retuening customer and have used Avondale Toyota for my service. I feel so comfortable leaving my truck with Jacob. I have recieved amazing service and I trust that it is being taken care of.

I had THE BEST experience with Coulter Roadside - Nireekal

I had THE BEST experience with Coulter Roadside Assistance because Tom was my guy and showed up early, delivered honest and helpful feedback & turned something super stressful to deal with into something that was done in less than a couple of hours, hassle free and beyond professional and kind! I HIGHLY recommend Tom from Coulter Roadside Assistance for any of your roadside needs. Tom deserves all the praise, promotions and raises as he was the most honest Cadillac technician I have ever encountered. I've owned a Cadillac since 2012 living in 3 different states and most ALL the Cadillac service technicians I have dealt with will do everything to upsell, charge extra, etc. and it's a disgusting tactic that is still used even in 2022 to scare and gaslight women into paying upwards of 100's of dollars for repairs they simply don't need. Tom set an awesome example for any of the bottom feeding service technicians who will say anything to get more $ out of their customers. TOM IS THE REAL MVP!!!!!!

This is our second time buying a car here and will never - belindabell78

This is our second time buying a car here and will never go anywhere else. The process was easy fast and everyone is so friendly. What a great experience! Thank you

The service department directed me to Alan Hoover when I - nancytkill

The service department directed me to Alan Hoover when I asked if Toyota had any all-electric cars. Alan showed me the car and answered all my questions. When I brought my wife back the next day to test drive it, he answered all of her questions. He got us a great deal on the lease. We are completely satisfied.

Amazing Service - Meg81

We are loyal customers and will continue to buy from this dealership. The service department is top notch, Dallas is friendly and knowledgeable. He makes it easy for us and takes the extra steps