355 California Dodge Service Centers

I will only trust Jose Ortega at Fontana Jeep with my - Sami Muller

I will only trust Jose Ortega at Fontana Jeep with my Jeep and my Challenger. They always do an thorough inspection and only recommend what is really needed.

Everything was done perfect and professional. - Samuel Cook

Everything was done perfect and professional. Was kept informed and was done on time or before

I was having wiring, fuse box, and connection issues with - Jacob

I was having wiring, fuse box, and connection issues with my 2018 Jeep Wrangler. Far more complicated than I could have handled on my own. Avneel and his technicians solved an incredibly complex puzzle of problems and returned my Jeep back to me in good working order. Avneel was great to work with and even gave me his personal cell phone number to reach him more quickly. Thanks Avneel!

I took my jeep in for recall and oil change work. - charlene.orsua

I took my jeep in for recall and oil change work. They did fix it but aquAll items were taken care of in a timely mastter Very friendly team

They have excellent customer service. - tono.moran

They have excellent customer service. I recommend them to anyone who wants service your vehicles

Hilbert made things really simple, easy, and quick. - Vahe Z

Hilbert made things really simple, easy, and quick. Very knowledgeable and helpful. Unscheduled appointment for basic maintenance and was in and out in about an hour. Very happy!

I had a great experience with the team at AutoNation - Mike W

I had a great experience with the team at AutoNation Collision from the first day to pick up. They kept me informed of my vehicles progress every step of the way. I would highly recommend!

I have dealt with Jon for several years. - CARTER-DON

I have dealt with Jon for several years. I have found him to be courteous, knowledgeable and helpful. He always greets me by name which I find is very professional.

Got the truck in when they said they would. - Byassu

Got the truck in when they said they would. Were thorough in the repairs Good service rep

The team is very professional and friendly. - Denise

The team is very professional and friendly. Jeep service is on time and always well done.

Great service. - midvalman

Great service. Gilbert was very helpful in getting oil change and recalls on our truck done.

It took 3 hours to patch a hole in the tire. - jenniezamora08

It took 3 hours to patch a hole in the tire. I could understand the time frame if they were busy but upon arrival, no one was in front of me and the garage service door was closed.

Your facility is Great everyone here is helpful ,courtesy - njdevils.tw77

Your facility is Great everyone here is helpful ,courtesy and eager to help a quality that is very RARE Thank You

Kassndra was helpful and friendly. - Mike m

Kassndra was helpful and friendly.I have felt we her 2times great service will go back to her again

Paul was great, very efficient and informative and no - cs

Paul was great, very efficient and informative and no unnecessary up-selling. I will be asking for him again in the future.

The Service Department was excellent. - Carol Meyer

The Service Department was excellent. David was a great help to us. We took our 2020 Dodge Ram 2500 in for 2 Recalls. They had this done for us in 2 hours. The Dealer we purchased the truck from wanted to keep it 5 Days. Thank you to David and everyone in the Service Department. We will be returning for all our needs!

The service was quick, decent. - Charlie

The service was quick, decent. I am very satisfied by the representative. No issues at all.

Frank was really helpful and attended me with great - villaa46

Frank was really helpful and attended me with great customer service. He is the reason I came back for additional service on my Chrysler. Very knowledgeable

Very slow. - slloyd5

Very slow. Did not use high synthetic oil as requested. Even with an appointment @ 10 I did not leave until after12.

I always receive polite, courteous service from friendly - Robbarbery

I always receive polite, courteous service from friendly service people at Clovis Dodge/Jeep. I know that the work is done correctly, and In a timely fashion. Keep up the great work!

Great service and staff. - miller_cattle

Great service and staff. Have been using this dealership bought my truck there used since

Second and last time I go to this dealer. - Ken

Second and last time I go to this dealer. I bought a 2022 Dodge, but not from them so maybe that's why they acted this way but I have a feeling it's their standard operating behavior. First visit was to get a key FOB programmed for the new truck. First thing out of Jonny's mouth was, well it's about lunchtime so,.... I asked to see an IT or technical person and without asking why I came in, Jonny said you need an appointment. I set that appointment up for today. I came in and went to Jonny who told me that he moved my appointment to another clerk, who was clueless why I was transferred to her from the clerk who setup my appointment. I went to this other clerk who couldn't find my info because Jonny took my initial info. She agreed to assist me (although she too was ready to head to lunch, apparently a huge deal at this dealership) and asked why I was there. I said Jonny didn't bother to ask or document why I came in initially. I then told her I would like to get my new FOB programmed to the new truck. She proceeded to tell me that it would cost me $200 to program a $57 FOB. I declined that ridiculous charge and then asked about a repair to the front bumper skirt that had come apart at one place. She told me that would cost $200 (1 hour labor) and when I asked how they would fix it, she told me they TY Wrap the shirt to the bumper, for $200. TY Wraps last? It's apparent these knuckleheads just want to rest, pass the buck, and go to lunch. Never going back there. I would rate Johnny but I don't see him below. Might be a sign...

Great service, they were able to get me scheduled next - Barry.mcneely

Great service, they were able to get me scheduled next day with my concern and was fix in less the. 8 hours that day.

Great dealer ship ima very happy with the service with - smith.ava66

Great dealer ship ima very happy with the service with car and customer service as well

Brought my 2021 jeep Grand Cherokee in 3 times for - K.Kupchunos

Brought my 2021 jeep Grand Cherokee in 3 times for headlights and adjustment. Not fixed.

I took in my truck running and picked it up in a tow - 323custom

I took in my truck running and picked it up in a tow truck they made the problem worse

Beware do not take your vehicle to this dealership you - ytuque2023

Beware do not take your vehicle to this dealership you will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised my software needed updating so I paid $220, and that it should correct the problem and it did not. I had already serviced the truck elsewhere so nothing to be done except warning light problem. I returned again and was advised by Jonathan service advisor the master mechanic would check it out. I picked up the truck and as I was driving off the lot both warning lights came back on additionally the warning sound with no warning indicator is coming on so it's worse from when I took the truck into Envision. I video recorded how many times the warning lights are coming on the day I left the dealership. I am filing a complaint so it is on record with the Bureau of Automotive repair in California and sending a complaint into the California State Attorney General Rob Banta so they can get a hold of the owner at the dealership to advise. I was not told the truth upon dropping off the truck the master mechanic would look at it and he never checked my vehicle I asked Jonathan the service advisor and he said no. I know it's on record who checked my vehicle it's state law its documented on the repair order.

The dealership was wonderful, specifically, Gigi. - Frank

The dealership was wonderful, specifically, Gigi. She took meticulous notes of symptoms I described and assured me tha the best tech (Mike) would be able to suceessfully diagnose the problem(s). Communications was excellent, and she explaned what my Max care extended warranty covered. I came here because another local dealership had such a huge backlog. Glad I came here. I will return, if I need future service. Thank you!

Customer service is awesome! - Jeepgirl

Customer service is awesome!.,,..Service parts staff is always ready to serve you and let you know what work has to be done to your vehicle. I truly appreciate how dedicated they are to serving their customers.

This is the last time I'll ever use John L Sullivan for - jsandgren10

This is the last time I'll ever use John L Sullivan for any service work. I have a 2022 Wagoneer that I took in for some warranty work and blow is how it has/is going: Took the Wagoneer in December 2022 for bad sunroof seals both on the front portion of the moving glass and the side of the fixed glass. They had to order parts said it would be 3 weeks to a month, I said no problem and left until they called me saying all parts are in. It was the first week of January 2023 I take my Wagoneer back in, and also noticed my seat heater won't stay on for longer than 5 minutes and read of a potential issue on this. So when I took it back in I ask them to check it out. I wait almost 8 hours to get a call from them saying part of the procedure to troubleshoot the seat heater is to hook it up to the computer and run a Rapid Response for any firmware updates to the vehicle. They noted the power steering control module needed an update and when they proceeded to update it failed and became not drivable. I ask if the sunroof was done but the service advisor wasn't sure but ensured it would be done. But of course due to parts they tell me it will be a month to get the updated power steering module in so my car has to stay at the dealership. After a month of having the car they call me to tell me they received the part and are installing it so it will be ready to go. I go first of March to pick it up after they call to say its all done except for the seat heater as they are still waiting on those parts but don't want me to wait for it any longer and will let me know when they get parts and reschedule. I go to pick up the car and inspect the sunroof and to my surprise they changed out the front seal but not the side one. So I still have a bad sunroof seal!! I bring this to the advisors attention but they can't find my paperwork so they look on the computer and now claim the parts for that seal weren't in but are now on order, yet previously they told me all seals were in. So I leave with my car, no paperwork, and no ETA on seals or seat heater parts. Now we are at the middle of April and I get a call from the parts department that says my seat heater parts and power steering module is in. I ask what about the sunroof seals. She looks it up and says the parts came in back in January but the tech returned them saying they weren't needed on my car. So they had the parts the entire time but the tech was too lazy to replace them all!! I ask parts why is there a power steering module if that got replaced previously, she didn't know and said they were just tagged with your name but to talk to the advisor when I come in. I drop the car off 4-19-2023 at 9am. When I go in they aren't even aware of what service needs to be performed even though I made an appointment for the warranty work. They look up the parts and I re-explain the issues. I ask the advisor why there is a steering module if that was completed before? Turns out she said the shop foreman was able to fix my car so they didn't need the part. So they had my car for 1 month and didn't replace anything. I get a call at 1:30pm from the advisor who tells me the tech may need to keep it over night to finish the seat heaters as they take time. In the meantime I keep a gps tracker on the car and my car has been sitting in their service lot for the day. I ask while seeing my tracking location why its out back and the advisor says no the tech just came and talked to me and is working on it. We are now at 4-20-2023 at 10am and the car is still in the same location, so its impossible they have done any work. I live 45 mins away but will be going down there later today and if no work is performed I'll pull the vehicle and take it to a reputable dealer. I've reached out to the service manager but he won't answer and can't leave a message. Took 2 more days I'll never be back.