I recently purchased a new vehicle from Moss Bros GMC, - SamboHumEV
I recently purchased a new vehicle from Moss Bros GMC, and overall, the buying experience was excellent. It was a pleasure working with Noah, and especially Nick, who went above and beyond to secure great discounts and lease offers. Their professionalism and willingness to help made the process smooth and enjoyable.
I genuinely believe Moss Bros GMC is underrated—they offer competitive deals and a welcoming atmosphere that deserves more recognition. That said, I do hope they improve their post-sale customer service. After just a few days of ownership, I experienced issues with my brand-new vehicle, and it took four days just to diagnose the problem. For a new car, that kind of delay was frustrating, and I would have appreciated more proactive communication and follow-up during that time.
Great dealership with great people—I just hope they continue to support their customers after the sale as strongly as they do during it.
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