I wanted to do a follow up to the review that was sent - retiredarmy6
I wanted to do a follow up to the review that was sent for a service visit that was done on 24 April 2023, for an installation of a Bumperdilla.
Originally the installation was not done correctly and a review was sent to Pete Moore Imports in response to that installation.
However, after talking to the Service Manager, Monty, he assured me that this was not a normal service visit for this dealership, and he wanted to make sure they got it right. Monty followed up with setting up an appointment to get my VW Atlas back in to the dealership for a New installation of the Bumperdilla, and within 24 hours, I was able to get my Atlas in for the New Bumperdilla, and was in and out within 45 minutes.
Although I was not satisfied with my first installation, the Pete Moore Import Service Department went above and beyond to make sure I was happy and satisfied with this installation of the New Bumperdilla. I was impressed with the Excellent followup service by the Service Department, Service Manager Monty and a special shout out to Mark Torelli, for his outstanding customer service.
Thank You for making this service visit a five star experience !!
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