I usually don’t leave reviews, but my experience with - Andres Ruiz
I usually don’t leave reviews, but my experience with this dealership, especially dealing with Harvey Proveyer, was so unacceptable that I feel obligated to warn others.
I purchased a vehicle here with Harvey Proveyer, and within minutes of driving off the lot, the check engine light turned on. When I contacted them immediately, I was met with shrugs, excuses, and zero accountability. They sold me a car that clearly wasn’t inspected properly or honestly. Despite raising concerns, nobody has lifted a finger to help or resolve the issue.
To make matters worse, they sold me the car without the wheel lock key. That’s a critical tool that should always come with the vehicle. Now, thanks to their carelessness, I have to pay out of pocket to have every wheel bolt cut just to replace or rotate my tires. The added costs are already in the thousands, and still, not a single person at the dealership is willing to own up to their mistakes or offer any sort of support.
This dealership is the epitome of negligence and poor customer service. If you're thinking of buying a car here, do yourself a favor and go somewhere else—preferably somewhere that values integrity, safety, and the basic responsibility that comes with selling vehicles.
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