30 Illinois Mazda Dealers

Answered all our questions and was willing to work with - Albert

Answered all our questions and was willing to work with us initially electronically on pricing, and then finalized the deal over phone and in person. Very easy to work with!

Clean, professional and friendly staff. - robhillyer614

Clean, professional and friendly staff. Great competitive pricing on all makes and models. Definitely worth a visit!

Ally was very helpful with me when I was trying to buy a - fulford.michael

Ally was very helpful with me when I was trying to buy a car. She was prepared and worked with the sales manager in trying to help me buy a vehicle. I didn't buy a vehicle but Ally was great to work with. I apologized to Ally for my earlier disrespect to her when I tried to buy a vehicle in last year. She was very understanding. I hope I have the opportunity to buy a car from her in the future. She really did her best to get the car at the price I was comfortable with. Thank you

The employees at McGraf Mazda were friendly,courteous and - Clarencethrasher

The employees at McGraf Mazda were friendly,courteous and professional.The only issue I had is that I could not understand the inspection video.

I had been searching for weeks for my truck, and finally - Drew

I had been searching for weeks for my truck, and finally found her at Mazda of Elmhurst. I was so sure about my vehicle, I purchased her site unseen. I admit, I was a bit nervous however Bob and Frank were so helpful through the process and brought ease to my nerves. They were knowledgeable and available to answer all my questions, as well as address my concerns in a timely manner. I would like personally thank them for making my car buying experience so seamless. I highly recommend Bob to all my family and friends looking to purchase a new vehicle.

Had a wonderful transaction with Brian McGee a Key Auto - tim.hernandez22

Had a wonderful transaction with Brian McGee a Key Auto with the purchase of my new truck. He provided detailed information on the two different trucks to help make my decision the right one. He listened to my needs and delivered. Highly recommend him and his service. Dave Masterson was awesome too!!

I had a really good experience with this dealership, they - asamoahc103

I had a really good experience with this dealership, they were honest, transparent, and gave me a good deal.

I was nervous about shopping here after dealing with high - Kayti

I was nervous about shopping here after dealing with high pressure sales tactics that had me just walk about of Napelton Honda, but my experience here yesterday was amazing! This place is run completely different. From front desk to sales to finance- all three of these guys were all around were just fantastic. The salesman Issac did not try to upsell me out of my budget at ALL made the day pretty fun! I am absolutely in love with the Mazda CX-5 I bought, and the price I paid.

Quick painless and zero pressure. - M

Quick painless and zero pressure. Franco Ruffolo was awesome to work with. will highly recommend Biggers Mazda!

The staff was super friendly and welcoming and treated me - jcgarcia930

The staff was super friendly and welcoming and treated me and my family with respect. Our salesman Christopher was very helpful and took great care of us when we arrived. He in my eyes exceed expectations of what I expected great customer service should be. I now have a new understanding of what excellent customer should be because of this young man. I would highly recommend Mazda palatine who is serious about buying a vehicle and if they have the chance to work with Christopher because he will take care of you.

I’ve recently switched to Castle Mazda for my service, - RyenSmorz

I’ve recently switched to Castle Mazda for my service, and have received excellent service each time.

A few weeks ago I was having trouble with a key fob to my - ken73m

A few weeks ago I was having trouble with a key fob to my Mazda CX5. I went to Orland Park Service and the problem was resolved by Ruben( I don't see his photo here I am not able to attached the review to him). He is always professional and courteous but I wanted to note that he went out of his way to help.

Just purchased a 2025 CX-5 from Keri Thierer at Scherer - SPSRT

Just purchased a 2025 CX-5 from Keri Thierer at Scherer Mazda. We have purchased a LOT of Mazdas over the years, and have dealt with both excellent and (frankly) pathetic attitudes towards customers from the various Mazda dealers we've worked with. This operation is TOP NOTCH. Keri is an excellent sales consultant, and that excellent customer services goes all the way up the ladder to their upper management (hello again Jimmy!). We've seen good and bad over the years, and you're one of the best!

I bought my car yesterday. - gmperk

I bought my car yesterday.Everyone at the Schaumburg Mazda were very friendly specially Andrew, who was the salesman. Very professional, kind and helpful . Thank you

Nick was extremely informative and was able to have me - Emma

Nick was extremely informative and was able to have me all the information I was looking for.

You can trust Bill As a salesman he will find what you - moodab59

You can trust Bill As a salesman he will find what you are looking for Great Man

Our sales associate, Denise, is professional and was able - TLC

Our sales associate, Denise, is professional and was able to answer all our questions about the vehicle we were interested in, and ended up purchasing. After the purchase paperwork was finalized, Denise took time to review all the features and answer any remaining questions we had.

We had a very good experience with Eric Fragassi in - Claudia

We had a very good experience with Eric Fragassi in buying at Autobarn in Evanston

My experience at this dealership was beyond expectation. - Samantha Bradbury

My experience at this dealership was beyond expectation. The GM, James Grisanzio assisted my husband and I and worked with us on getting the best deal possible. Will definitely be back for our future car purchases.

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

Due to a recent experience in the service department, I - Veronika

Due to a recent experience in the service department, I have found that Green Mazda in Springfield IL to be untrustworthy. I took my 2025 Mazda Cx 5 there to have a tire serviced. I purchased the Premier Ultimate Vehicle Protection plan when I purchased my car from Lou Fouz in April 2025.. The PUVP allows you to use any dealership, Green was able to see us same day and for that I was pleased. The tire had a nail in it. After about 10 minutes of waiting for the tire to be evaluated, they said it would have to be replaced, they had a tire in stock BUT the policy only covers so much in labor (they charge $75 and hour)and is prorated and that it would cost us $79+. We needed the tire and so we said we would pay the $79, all the while questioning the charge as according to the PUVP, it should have been replaced for free. Regardless, another 40 minutes goes by and the patron next to me said “isn’t that your tire”? (We could see it through the glass, sitting up at the service desk.) I replied yes, we are waiting for a new tire. She then tells me they took the tire and brought it back already and it had been sitting there for 20 minutes. I text my husband who was across from me telling him this and asked if we should go inquire. About that time, and conveniently one hour later, they said my car was done. (I’m certain they made us sit there for one hour so that they could charge a full hour of labor, especially since the patron next to me pointed out that it had been done long before they let us know.) I paid the $79(in cash), they gave me a receipt that did not reflect the payment I made, rather an itemized statement of what the tire/labor would have cost brand new. No where did it show that I paid the $79. Later I got in touch with the dealer who sold me the PUVP plan, explained all of this. They informed we that this was ABSOLUTELY wrong, there should have been NO charge through the plan and advised me to never use them again as they are notorious for this. Lou Fouz even went as far as reimbursing me for the charge from Green Mazda. Now that is customer service. When we looked at Mazdas at Green when we were first buying, we weren’t thrilled with the way they presented their sales and so we drove two hours to another dealer to make our purchase. I will hope to never have to return to Green Mazda in Springfield.

I recently purchased new CX-5 Mazda . - Urszula

I recently purchased new CX-5 Mazda . You brace yourself going into a car dealer. Prepare mentally for the oncoming " pushy salesman". And then....they don't come. Instead, you get friendly people who don't try to "push"anything on you. They're helpful. They're listen. They're accommodating. This was our experience with Oscar Rodriguez. Oscar was very forthcoming and patient. He provided 5 star service at every step. I highly recommend this dealership.

Unbelievably, I'm going to report a great outcome after a - H20

Unbelievably, I'm going to report a great outcome after a disaster of a start. I purchased a Certified Pre-Owned 2019 CX-5 DIESEL from Jon Ballas on 02/12/2024. 36 hours later, the check engine light came on. What followed was a nearly 3 month journey that took 3-4 trips through the service department, all the while never truly figuring out what the issue was (something to do w/ the emissions system). All the while, the two service front desk employees Tory and Cory were great, always providing a loaner (I live 90 minutes away). I lived in loaners more than I did my own vehicle. After what all thought was the final repair, less than 40 minutes after I picked the diesel Mazda up (mind you, this is the only diesel Auffenberg Mazda had encountered before), the check engine light was on once again. I called Jon and said I was done. I needed out of the diesel. After several days, Jon had me in a brand new Mazda, no diesel, and I am extremely pleased. The way the service representatives handled the situation throughout the 2.5 month ordeal, how they handled my frustrations, and their own as they were trying everything they could to figure out the car's issues, was nothing short of amazing. This situation was awful; however, because they worked hard w/ me and among themselves to make everything right, I have nothing but appreciation and gratitude for Jon, Tory, and Cory.

My experience with Libertyville Mazda following the - Brenda

My experience with Libertyville Mazda following the purchase of a new vehicle in December 2024 has been profoundly negative and indicative of serious operational shortcomings. Firstly, the Business Manager, Gabriel, failed to provide me with a complete set of contractual documents at the time of purchase. Secondly, I was pressured by Gabriel to purchase additional coverage. I promptly requested the cancellation within one week and received assurances that the necessary paperwork would be processed. However, after three months, I contacted Mazda Finance and the insurance provider and they confirmed that Libertyville Mazda never submitted the cancellation request. This failure to fulfill a basic administrative obligation is deeply troubling. The lack of accountability and the dealership's continued silence regarding the reason for this oversight are unacceptable. To date, no explanation has been offered. Based on these experiences, I cannot recommend Libertyville Mazda as a reputable dealership. I strongly advise prospective buyers to exercise extreme caution, particularly regarding any additional coverage offered by the finance department.

Rotating tires - part of clear coat came off. No help. - Lee

After contacting Service several times including pictures and telling me that they would call me back, they didn't. Also, there was oil on the manifold after changing oil.

This was a very smooth and pleasant experience. - Happy Mazda Owner

This was a very smooth and pleasant experience. While other dealerships are charging ridiculous premiums for new cars, they were very fair and didn't push profit boosters like paint and fabric protection! I would buy from Lisa and Mike again anyday!

I had a great experience with the salesman being willing - syrus64209

I had a great experience with the salesman being willing to video chat with me and fully look over the car. He was quick to respond and get me answers to my questions. Also managed to pull off having my car delivered fast as possible.