671 Iowa SRT Service Centers

There was a misunderstanding as to the type of tire that... - Piet

There was a misunderstanding as to the type of tire that was installed on my vehicle. The dealership called me, and in less than six hours the situation was resolved, with a complete explanation, to my entire satisfaction. The individuals were friendly and professional throughout, and insisted on making sure that I was completely happy with the purchase.

Great service - Fexplorer

I had great service from Victory Ford. They helped me through my extended warranty process and everything was so easy and fast! I would definitely recommend them!

Service as expected - Dl

I was pleased with the service from pick up to return. Everyone was very polite and followed through. Quality customer service is not common anymore . Thanks!

Every time I’ve had my Rogue serviced it has been a - Dani Rafferty

Every time I’ve had my Rogue serviced it has been a pleasant experience. Thank you!

Service was very good and very quick. - Srv11fan

Service was very good and very quick. Hope to see you again soon, thanks al9t.

Granger Motors was the absolute best choice for - Ken from PA

Granger Motors was the absolute best choice for purchasing a Ford ESP and a Premium Maintenance plan for my 2024 F150 XLT. Received quotes from the other volume ESP dealers and each one had hidden fees - but not with Granger. Cassie did a fantastic job explaining everything and made the whole process delightfully easy and transparent.

Every time I take my qx60 in to Willis I’m completely - kbauer1576

Every time I take my qx60 in to Willis I’m completely satisfied! The best dealership that I’ve done business with ! The people are top notch - that’s big on my list !!!

They take fine care of my Outback, and have been the only - dhstillings

They take fine care of my Outback, and have been the only enterprise to service it since I purchased it from them as a new vehicle.

Courteous, respectful, helpful I got my problem fixed in - sheryl_garrett_l

Courteous, respectful, helpful I got my problem fixed in a timely manner. Pat answered all of my questions and provide some advice to keep the squirrel from nesting under my hood.

Always pleasant and helpful! - SASSYCOHORT

Always pleasant and helpful! Love that you don't have to make an appointment for service!

Great people. - Davisfam

Great people...always make it easy for the customer!!! Highly recommend. They will take care of you!!!

They all are always so friendly and quick. - mindy

They all are always so friendly and quick. Never pushy with recommendations or needed repairs.

I had my car under warranty for a windshield and rim - chancebrammer

I had my car under warranty for a windshield and rim replacement. It was around 1 1/2 months after getting pictures sent in for replacement. (windshield was on back order no big deal) When I came in for the picture it was around 40 minutes before they closed on a Friday night and the worker attempted to tell me my windshield was to dirty for a picture to be taken and I’d have to comeback another day. After repeatedly suggesting we figure out something to get a picture taken he eventually took one. I then heard back 1 1/2 months later and scheduled an appointment for my car, I asked them at this time if they would have a loaner vehicle. The person on the phone stated they might it would just depend on inventory. I took my car in at 8am on Monday morning and the same guy who I’ve dealt with (Friday afternoon picture guy) immediately tells me they have no loaner for me when I asked before even checking. (They were going to have my car for two days) Fast forward and I get a call on Tuesday afternoon that it’s going to be an extra day. This is no big deal to me that it would be longer I understand stuff comes up, my issue is not being granted a loaner car for 3 days, everyone knows it’s tough to have to rely on others without having a car. After picking the car up on Wednesday I then received a call on Thursday they accidentally gave me the wrong paperwork and I needed to bring it in to swap. (again not a big deal for me I understand mistakes happen) My issue is that it seemed like I was pulling finger nails to get a replacement under the extended warranty that I bought through them. (I paid the car off brand new within a year through this dealership) Overall when dealing with the Iowa city dealership I received much better customer service and was granted a loaner vehicle for something that took a day. It might seem like a little thing but granting a loaner goes a long way. I don’t usually leave reviews but I was very disappointed with the service I received. I don’t like showing up to a dealership and being treated as if i’m a nuisance for being there. (the person who called me and told me I had to bring the papers back in was a different gentlemen who seemed to have great customer service, most of my issue and treatment was from one person in particular)

Dewey fixed our problem that another dealer couldn’t even - Thankualways

Dewey fixed our problem that another dealer couldn’t even find the correct cause of the problem

Oil change and light question. - loladaniels

Oil change and light question. Service and customer service were great. Friendly and professional. Thank you Edwards Chrysler Dodge Jeep Ram Fiat.

Had my daughter take her car there as I'm almost 1k miles - Brad

Had my daughter take her car there as I'm almost 1k miles away. I told them on the phone that I needed a piece of mind that the car will be completely solid when it's done. They didn't do me wrong!

I have had my Forrester Wilderness for almost 2 years. - Ginny

I have had my Forrester Wilderness for almost 2 years. Since I am retired, I don't put many miles on it. Last week it started making horrible, loud squealing and grinding sounds. They found a rock in the brakes (I live on gravel roads) and didn't charge me even though it was not covered by warranty. However, before I got home, it started making noises again. Took it back in yesterday and they found another rock! Again no charge. Very polite, friendly service people and nice waiting area. I have used several different dealerships over the last 50 years and Ramsey surpasses them all. Now, we just need to figure out why rocks are getting caught in the brakes!

Waiter oil change. - shivydad

Waiter oil change. Completed on schedule without any issues. Advisors took time to thoroughly answer all questions.

Good service and called to let me know that it might take - 1981Stephany

Good service and called to let me know that it might take longer which I appreciated so I didn't come in and have to wait.

Everyone including the parts department, all the way to - Julesrrg30

Everyone including the parts department, all the way to the managers are always friendly makes sure you are being helped! Will go the extra step to make sure you have whatever you need! When you service your vehicle they tell you how long it will be and they are usually within 5 minutes of quoted time! Also will update you on how it's going. After service is done walks you thru everything they did and walks you to your car! Any questions you have they explain it all and don't rush you ! Great job guys! Keep up the good work! I've brought 4 new cars at this location!

Friendly and courteous , for starters ! - kewatne

Friendly and courteous , for starters ! Also , fair prices and professional service ! No pressure to buy , just presenting the facts and answering any and all questions !

They got me in very promptly. - MJBYERS563

They got me in very promptly. Also told of what to expect financially. Very helpful