Great dealership - Vicki
Great dealership from start to finish... sales or service! Would highly recommend to friends or family.
We have experienced one purchase at Ellsworth so far and look forward to future transactions.
Fantastic experience, everyone was so friendly - ckloth
Tammy Sutherland was absolutely the best of the best. She is so kind and considerate of all your needs, no pressure and so friendly and pleasant. She goes out of her way to make you feel at home and stays connected even on her time off from work. This is the second vehicle that I have purchased from her and the dealership and I could not be happier.
Once again Jon Saporita comes through for us!!!!! - JBS
This is is just one many vehicles we have purchased from Jon Saporita and once again he hit a home run, not even planning on buying one right off, he found what I wanted & within 3 hours, the deal was done and the used vehicle was detailed to look like brand new & i drove off the lot. With all the choices for dealerships out there, you could go to anyone, but my wife and I have always said, why look around when Jon will take care of us - he is like family. Thanks again Jon and I am certain we will be back, once again you made the process quick, easy and enjoyable.
Superb Experience - Steve Leask
My experience at this dealership was the best I have ever had anywhere. Top notch people--Josh, Randy, Bruce & Eric were great. I highly recommend Newcastle Chrysler Dodge Jeep Ram. Love my purchase!!!! Steve Leask/Southgate Family Restaurant,Bath 9/19/16
MyFirstNewCar - Shaunacy13
Dave at the dealership was very patient with us. This was our first time getting a car, and he explained a variety of things very thorough. The experience here was great.
Nice Truck - Gman19632017
great pice, great warranty and super friendly sales people that made a no hassle deal that I couldn't believe. I am very happy with my new truck
Actually made me feel like they cared. - 8isenough
Tyler did an amazing job. Showed me as many cars as he needed to til we both knew we found what I was looking for. He asked all the right questions to get a sense of what I liked.
Great Experience---Friendly People - Mainer Bill
I visited several dealers in the area and was disappointed (almost angry with some) at the attitude and ridiculous pricing (10% ABOVE suggested pricing in Kelly Blue Book). Finally a friend referred me to MacDonald Motors. The web site was easy to use, I quickly identified the new Jeep Cherokee I wanted. I submitted a few quick email questions which were quickly and professionally answered by email.
The following day I drove in and met Bill MacDonald and Tim Morton. Tim was upfront with the best price I had seen, showed me the "new" options (hadn't bought a new car in many years). Paperwork was efficient, doc fees were significantly less than other dealers, and in an hour I drove out with my new car. I HIGHLY RECOMMEND THESE FOLKS FOR PURCHASING A VEHICLE. Local folks with great attitudes....unlike the "chain" dealers!
Excellent Experiences! - Adam Gonzalez
Lee Auto did an excellent job in all aspects of purchasing our two new vehicles in the last 12 months. Joe G. was instrumental with purchasing our daughter a Jeep Wrangler for college. He also went to Lee Auto to purchase our next vehicle, a Chrysler 300. We appreciated Joe's knowledge and professionalism and his understanding of the many brands Lee offers. He is a great asset to Lee Auto and we will refer all of our friends to him.
Durango Purchase - durango2015
Very good customer service. Being one of the 1st few to purchase a Chrysler product from this dealership, things went pretty smoothly as the staff is still learning the new system. Very accommodating. Highly recommended for anyone is the market for a new or used vehicle.
Sold me a lemon and worse customer service from Mike & Jim - Octavia
Mike StPierre convinced me that the Jeep Compass was the best of Jeep with lower mpg that I was looking for. I have owned several Jeep models, Grand Cherokee, Cherokee, Wrangler and Rubicon.
I just wanted a Jeep with low miles and low MPG.
I took it out for a drive, seemed it would be just getting used to a smaller vehicle.
The day after taking delivery of the brand new Compass I put about 65 miles on it.
It was making a "shudder" going at different speeds, I also found that this model was very low quality in its interior, poor handling, 9 speed is a joke, I felt like I was driving an old Vega! Remember those?? I brought the Compass back to Mike ( I won't even call it a Jeep) to let him know my displeasure and disappointment with this vehicle and the fact that it had a random"shudder" happening.
Long story short, the service dept had the Compass the first 30 of 90 days that I owned it as the problem was getting much worse, the put nearly 50" miles on my new car before the found that it had a faulty abs sensor! And a couple of other problems having to do with the breaking.
In the mean time I told Mike and The owner Jim that I did not want to keep this vehicle and I was told by Mike that he had a Jeep Cherokee with the things I'd want and it only had 95,000 miles on it!! He obviously does not know or really care about his customers.
This started the first of August and is not settled yet, the attorney generals office is working with me but all Bodwell will do is offer an extended warranty on this piece of junk! To this day, I have had to make all contact with Mike and Jim Bodwell- never once did either of them reach out to me, not once from the day I dropped a check for this car!! But, early on, Jim would ask my coworker how I was doing??
I always put up positive reviews for great service etc. if I'm not satisfied, I just don't go back and being a former multi business owner I took reviews very seriously.
This vehicle is an entry level Jeep, very poor crash tests results and the poorest quality of material and workmanship I have ever encountered.
I also have had several conversations with Chrysler and they were not impressed with the level of customer service from the owner or the sales rep of this dealership that I have received.
I was on vacation from Florida when my ball joints needed... - keoghp
I was on vacation from Florida when my ball joints needed to be replaced. Bessey Motor Sales gave me a loaner vehicle and got my truck repaired in a day. All of the work was covered by an extended service contract, but I was very happy with my visit to Bessey.
I have purchased two trucks from this dealership and I'm... - StingerF18
I have purchased two trucks from this dealership and I'm about to purchase another, the people are great, they thrive on customer service unlike other dealerships (Darlings). Mr. Lovejoy has been nothing less then great on finding and getting what I wanted in a truck. Their service department is wonderful to deal with and again unlike (Darlings in Augusta). If you have to travel to Farmington from Augusta it's worth the drive to this dealership and what they don't have they can sure try and find it for you.
Satisfied Customer and Will be returning.!!!