buying my second vehicle - mckay,ann
This is the second vehicle i have bought at Darlings Auto Mall in Ellsworth. I have been helped by Paris Calor and Matt Jarrell both times. Each of them helped me both times. I have been very pleased with each of their knowledge of my situation and my needs were met. I will be back when I need another vehicle.
2016 Jeep Grand Cherokee - Cecilia
This is our second vehicle we have purchased at CMM and both times we worked with Steve Baird. Sales person at Central Maine Motors. Our experience at CMM was great due to Steve Baird providing amazing customer service.
A surprisingly pleasant experience - togger
I stopped into Southern Maine Chrysler Dodge Jeep just to see what was available for vans on my way to another dealership. My daughter and I took a deep breath and prepared for the expected unpleasant experience of walking onto a dealership lot. We were greeted by Will Champagne. He explained he wanted to help us find what we were looking for, answer questions and make our experience pleasant. He did exactly that. I had no intentions of purchasing a van that day and absolutely felt no pressure to do so. I never made it to the other dealership. We purchased a van that day because Southern Maine had what we were looking for and Will made the experience shockingly pleasant. This really is a different kind of dealership! I would highly recommend this dealership and Will Champagne to anyone looking to purchase a vehicle.
Excellent and Honest - Maddog
Highly recommend this Dealership, very friendly, honest and really wants to make sure you are happy with your purchase. Great follow up and the service department is wonderful easy to reach and their response time is excellent.
Best Car Experience I Have Ever Had - Anastasia03
I have nothing but great things to say about Justin Goertz . He made my car buying experience a breeze , I highly recommend him and also will be a returning costumer .
Dave T found the best bank that fit my budget with outstanding costumer service . It was truly a delight and I love my Cadillac . Thanks A Bunch : )
A positive experience at a dealer??? - Andrew Lamprey
I have never had a positive experience at any dealer. I always felt like I got ripped off when leaving a dealers lot, and was never really happy with a purchase. I was just beginning my car shopping on Friday, Lee was literally my first stop in what was planned as an all day car shopping adventure. I walked in, immediately was able to sit down with Carmen and was able to explain my expectations. She teased me by letting me test drive my dream vehicle, but I knew it would be very far out of my budget, and it was. But then she showed me some other vehicles and I absolutely fell in love with a 2012 Dodge Journey. Carmen was amazing at explaining every little detail about the vehicle and the purchasing process. Melissa and Fred did absolutely everything they could, and gave me a heck of a deal to get it financed for me. I drove away extremely satisfied and I don't think I've stopped smiling yet. I've never owned anything that has so many features! 10/10 would do business here again, and am definitely telling everyone I know to go see Carmen.
MyFirstNewCar - Shaunacy13
Dave at the dealership was very patient with us. This was our first time getting a car, and he explained a variety of things very thorough. The experience here was great.
Great experience ! - queenlinda
I knew what I wanted and what I wanted to pay and Derrick and Zachary put together the deal I wanted and even extra !! I would highly recommend my friends and family to go there and I love my 2013 kia sport plus !!
Horrible Customer Service! - trwroy
I called to get information about an extended warranty that I purchased for my jeep. Neither were purchased through Lee but their location is most convenient. After being put on hold multiple times for a combined wait time of almost 45 minutes, and being told they don't have the best phone system, and transferred multiple times, I spoke with no one helpful and am now driving 40 minutes to have my jeep serviced...even if it's not covered under my warranty. And for routine maintenance...we go to Rowe!
Durango Purchase - durango2015
Very good customer service. Being one of the 1st few to purchase a Chrysler product from this dealership, things went pretty smoothly as the staff is still learning the new system. Very accommodating. Highly recommended for anyone is the market for a new or used vehicle.
Purchase and repairs-5 star Best in Brunswick! - bellacat
I was very happy with how my purchase ( Dodge Nitro) was handled and also what they gave me for my trade in! My Nitro had to have a repair to the oil pan, I was treated as though I had made purchased out of the showroom, which I did not.
I highly recommend Bodwell for purchase, trade, and service! Sales and service were exceptional, fun, personable and trustworthy.
I was on vacation from Florida when my ball joints needed... - keoghp
I was on vacation from Florida when my ball joints needed to be replaced. Bessey Motor Sales gave me a loaner vehicle and got my truck repaired in a day. All of the work was covered by an extended service contract, but I was very happy with my visit to Bessey.
I have purchased two trucks from this dealership and I'm... - StingerF18
I have purchased two trucks from this dealership and I'm about to purchase another, the people are great, they thrive on customer service unlike other dealerships (Darlings). Mr. Lovejoy has been nothing less then great on finding and getting what I wanted in a truck. Their service department is wonderful to deal with and again unlike (Darlings in Augusta). If you have to travel to Farmington from Augusta it's worth the drive to this dealership and what they don't have they can sure try and find it for you.
Satisfied Customer and Will be returning.!!!
Vehicle Sales Representative
Darling's Auto Mall