Wonderful, Easy to work with! - lovemycar
I went in there with not much hope of getting a new vehicle, they were very easy to work with, and helped me every step of the way so that I could leave in a vehicle that I absolutely love. wonderful experience
Excellent, prompt service for my 2007 Grand Cherokee Laredo - OLE
Brought it in to replace ignition switch(recall). Got in right away, the young lady who waited on me in the service department could not have been more helpful, professional and competent. This is the kind of service that keeps customers coming back.
Recommended - Ian William Morphew
I am new to this country and needed to buy a car. This was quick and easy. My in laws have bought from this company several times and recommended Dan to deal with. His service was impeccable and I would also recommend. Good job well done.
Superb Experience - Steve Leask
My experience at this dealership was the best I have ever had anywhere. Top notch people--Josh, Randy, Bruce & Eric were great. I highly recommend Newcastle Chrysler Dodge Jeep Ram. Love my purchase!!!! Steve Leask/Southgate Family Restaurant,Bath 9/19/16
MyFirstNewCar - Shaunacy13
Dave at the dealership was very patient with us. This was our first time getting a car, and he explained a variety of things very thorough. The experience here was great.
Excellent Buying Experience - wakey1022
I had a great experience working with Corey Wakefield to find the Truck I was looking for. He was very helpful and honest, and went above and beyond to make this happen. He did give me different options and prices, and made sure I got the best price. The delivery of the truck and process went quickly. I can't thank you enough Corey for such a great experience...
Scat Pack Challenger - Patti
We dealt with Travis and there wasn't alot of wasted time going back and forth to come to an agreement. The transaction was on time and easy.
Awsome - Steve
Pleasant, honest, and walk you thru from start to finish best dealership around. I have already told other people about you guys. Thanks you for a great experience
Excellent Experiences! - Adam Gonzalez
Lee Auto did an excellent job in all aspects of purchasing our two new vehicles in the last 12 months. Joe G. was instrumental with purchasing our daughter a Jeep Wrangler for college. He also went to Lee Auto to purchase our next vehicle, a Chrysler 300. We appreciated Joe's knowledge and professionalism and his understanding of the many brands Lee offers. He is a great asset to Lee Auto and we will refer all of our friends to him.
Durango Purchase - durango2015
Very good customer service. Being one of the 1st few to purchase a Chrysler product from this dealership, things went pretty smoothly as the staff is still learning the new system. Very accommodating. Highly recommended for anyone is the market for a new or used vehicle.
Sold me a lemon and worse customer service from Mike & Jim - Octavia
Mike StPierre convinced me that the Jeep Compass was the best of Jeep with lower mpg that I was looking for. I have owned several Jeep models, Grand Cherokee, Cherokee, Wrangler and Rubicon.
I just wanted a Jeep with low miles and low MPG.
I took it out for a drive, seemed it would be just getting used to a smaller vehicle.
The day after taking delivery of the brand new Compass I put about 65 miles on it.
It was making a "shudder" going at different speeds, I also found that this model was very low quality in its interior, poor handling, 9 speed is a joke, I felt like I was driving an old Vega! Remember those?? I brought the Compass back to Mike ( I won't even call it a Jeep) to let him know my displeasure and disappointment with this vehicle and the fact that it had a random"shudder" happening.
Long story short, the service dept had the Compass the first 30 of 90 days that I owned it as the problem was getting much worse, the put nearly 50" miles on my new car before the found that it had a faulty abs sensor! And a couple of other problems having to do with the breaking.
In the mean time I told Mike and The owner Jim that I did not want to keep this vehicle and I was told by Mike that he had a Jeep Cherokee with the things I'd want and it only had 95,000 miles on it!! He obviously does not know or really care about his customers.
This started the first of August and is not settled yet, the attorney generals office is working with me but all Bodwell will do is offer an extended warranty on this piece of junk! To this day, I have had to make all contact with Mike and Jim Bodwell- never once did either of them reach out to me, not once from the day I dropped a check for this car!! But, early on, Jim would ask my coworker how I was doing??
I always put up positive reviews for great service etc. if I'm not satisfied, I just don't go back and being a former multi business owner I took reviews very seriously.
This vehicle is an entry level Jeep, very poor crash tests results and the poorest quality of material and workmanship I have ever encountered.
I also have had several conversations with Chrysler and they were not impressed with the level of customer service from the owner or the sales rep of this dealership that I have received.
I was on vacation from Florida when my ball joints needed... - keoghp
I was on vacation from Florida when my ball joints needed to be replaced. Bessey Motor Sales gave me a loaner vehicle and got my truck repaired in a day. All of the work was covered by an extended service contract, but I was very happy with my visit to Bessey.
I have purchased two trucks from this dealership and I'm... - StingerF18
I have purchased two trucks from this dealership and I'm about to purchase another, the people are great, they thrive on customer service unlike other dealerships (Darlings). Mr. Lovejoy has been nothing less then great on finding and getting what I wanted in a truck. Their service department is wonderful to deal with and again unlike (Darlings in Augusta). If you have to travel to Farmington from Augusta it's worth the drive to this dealership and what they don't have they can sure try and find it for you.
Satisfied Customer and Will be returning.!!!
Vehicle Sales Representative
Darling's Auto Mall