Friendly and knowledgable - sky
This is the most joyful car purchasing experience. The sales person is very friendly and patient to work with my pace. The car delivery process and post sale service are excellent, too!
Excellent Dealings when purchasing a Lexus - Ozzie65
I had been looking for a RX350 for a while but was not quite sure of colors and interior. I've been to several dealerships and walked away unsatisfield each and everytime. I had emailed Mike Bowen with Sheehy and told him exactly what I wanted with some uncertainty. The following day Mike emailed me with a picture that he felt certain was the car for me. So with some uncertainty and dog in hand, well on a leash, we headed on over the very next day. I loved the dealership, pet friendly and as for Mike???? Needless to say, I bought the car, they are pet friendly and apparently Mike Bowen (Great Sales Person that he is) could figure out more of what I was looking for than I did. I just love, love, love my new used Lexus. 2013 RX 350. I got a white one, with black interior. I told Mike I wanted Saddle Tan...now, not so much. Thank goodness I didn't know what I wanted. Besides everyone seemingly to being very friendly, love animals and very cooperative and pleasant it is one of the best dealerships I've been to. Liked the entire experience. Lastly, if anyone out there is reading this and you are planning purchasing a Lexus, Sheehy is a neat dealership with very friendly people. Get Mike to help you, he knows his stuff, will work with you and great to deal with. Tell Mike...Betty says "Hi". Thank you Mike for your patience and great salesmanship.Lexus is lucky to have you. Harper grew quite of Mike, even though Mike did not walk her, he made a bed for her in the back seat.
Great experience buying CPO Lexus from Samantha Cambridge - melissumd
I purchased a CPO from Samantha Cambridge in February 2016. It was a great experience. She was very professional and easy to deal with. I felt like we weren't playing games, and it was a good deal. I would come back to buy from her again.
Best Lexus Dealer Hand Down 2017 RX350 - sixpak3919
Just bought our second Lexus 2017 RX350 from Lexus of Rockville yesterday. Just like the first time we purchased our Lexus GS 350 four years ago, the second time around was even better. Got a few more dollars off since we already own a Lexus, but the service is top notch. Salesman Gil Lee and sales manager Jesse made the purchase enjoyable rather than a long drawn out back and forth at some other dealerships. Although It was crazy busy, Gil took his time and explain all the features of the new RX350 to the not so tech savvy wife. Gil was very patient. Thanks Gil and Jesse !. Simply if you want a Lexus, go to Lexus of Rockville you will not be disappointed great prices and the keeper is their great service.
Service department unprofessional - dunteachin
Assistant service manager Mr. Johnson accidentally copied me on an email where he called me a "xxxxx" to his manager. Most unprofessional company I have ever done business with.
Lexus Of Silver Spring