873 Maryland SRT Service Centers

Had to drop off my car since it was barely moving. - Carlo Salem

Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions.

Everyone is always helpful. - Bfpenfield

Everyone is always helpful. Service, finance, and sales. I was at the dealership for a minor service issue. However, I saw the salesman who had worked with me in the past and suddenly I was walking out several hours later with a brand new car.

Lisa was excellent with facilitating my car. - Roshan R.

Lisa was excellent with facilitating my car. Bill and Tim kept me up to date with pricing and cost, while Delvin and Frank updated me through every step of the repair and meticulous with their attention to detail. Highly recommended, if you own a Subaru!!

Mercedes Benz of Hagerstown is the bes! - catabamoonTaC

Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles!

excellent and timely service; all issues addressed . - mndrossner

excellent and timely service; all issues addressed . loaner vehicle appreciated made every effort to accommodate scheduling request

Silver Spring is the de-facto Porsche dealer for both - Mr.kennykong

Silver Spring is the de-facto Porsche dealer for both sales and service in the Mid-Atlantic. I just found out they were named the #1 Premier dealership in the area and my experience reflects it. They're honest, thorough, fair, and stand behind their work. It's no surprise that people in the DC area drive past other Porsche dealers to come to Silver Spring. Linda and her service team earn customers for life which is evident when you meet other customers there that have been with Silver Spring for well over a decade. Birds of a feather clearly flock together here. 2 Cayennes and 2 (soon to be 3) 911's later, this is ONLY dealership I'll ever let touch my cars.

Great customer service. - avalmon

Great customer service. I would recommend this Dealership to anyone looking for an Audi. My Service advisor Dimitra deserves a gold star!

Service were polite and kept me informed of the vehicle's - conrad.somers

Service were polite and kept me informed of the vehicle's progress . When the vehicle was returned it was clean and serviced satisfactory.

My review is based primarily on my interaction with Sarah - CLC

My review is based primarily on my interaction with Sarah Brummet who was my service rep. She kept me informed and made a special effort to explain everything. Sarah was knowledgeable, friendly, and very professional.

Made appointment same day for oil change and multi point - Mal

Made appointment same day for oil change and multi point inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while maintenance was performed. Overall a great experience with service department.

I visited the service department to make sure a concern - Crystal Carter

I visited the service department to make sure a concern with my car could be resolved. Chris Martinez was very helpful in making sure a diagnostic was quickly completed, no issues. I also appreciate the upcoming maintenance list he gave me. I’ll be having that done soon! Super helpful.

Great service. - stev1parr

Great service. Sandy, Kevin and Christina are provide good customer service. I would recommend i. g. Burton.

Melanie has always been professional and most - D. White

Melanie has always been professional and most importantly, caring and compassionate towards the customer. As customer service has become somewhat of a lost art in the business world, it has not been forgotten by Ms. Melanie Comarrata and that means the world to me!

I received excellent customer care during my car service. - trebor.graves

I received excellent customer care during my car service. But I didn’t receive the complimentary car wash exterior and interior cleaning.

Alex is the consummate professional. - 86luckyman@gmail.com

Alex is the consummate professional. I highly recommend MB Annapolis Service & Sales Centers. Wayne Discus (sales) and Allen Belcher (F&I) surpassed all expectations as well.

Wonderful experience! - madi

Wonderful experience! Justin was professional and helpful, as was everyone else I interacted with. Great communication, clear explanations, and patience throughout the process. My Mini feels like new after the maintenance, and the detailing has him looking sharp and spotless. Beautiful job. 10/10 recommend!

Customer service was exceptional Customer service team - nancy

Customer service was exceptional Customer service team really wanted to get it right for me and kept me informed throughout the process.

Everyone from the person who greeted me when I arrived to - ginayates23

Everyone from the person who greeted me when I arrived to Ray, my service advisor, to the person who checked me out was efficient, professional, fast and friendly. I have never had a bad experience at this dealership.

The service was great, and they were very helpful given - crumblyam

The service was great, and they were very helpful given that I had a number of questions.

Work done was excellent and recueved professional and - Bill A

Work done was excellent and recueved professional and helpful guidance from the staff advisor. Megan Moxley.

First time Audi owner. - Julio Hernandez

First time Audi owner. I was pleasantly surprised with the level of and transparency. Will definitely return for future service.

This dealership is excellent. - lemars546

This dealership is excellent. Professional. Thorough. Informative. Excellent at regular communication. Outstanding repair work. Clear thinking and thoroughly competent.

I had an amazing experience with getting my car fixed. - Julian

I had an amazing experience with getting my car fixed. Noe took amazing care of me, he was informative, communicative, and really knew his stuff. I was worried about bringing in my car for service before I got to know Noe and the team, however now I will be coming back whenever I need work.

Friendly staff and they keep you informed as to the - harryj06

Friendly staff and they keep you informed as to the progress of your service. Comfortable seating and amenities. Reasonable waiting time for the service.

If you want someone who will the extra mile to help you, - dbamta

If you want someone who will the extra mile to help you, please find Joy. She is the best!!!!!!!!!!!!!! Joy thanks for all that you do.

Lynese is outstanding, very knowledgeable, very - richard.weinroth

Lynese is outstanding, very knowledgeable, very personable, the best. She is all your dealership representss.

We drove in for an oil change and tire rotation. - dymeks

We drove in for an oil change and tire rotation. They waited on us quickly and finished the work on time.

What a great dealer, I would recommend them to anyone - adam@sippio.io

What a great dealer, I would recommend them to anyone looking at buying a Jaguar / LandRover

Stephanie Smith was a great advisor during my visit. - hsimons

Stephanie Smith was a great advisor during my visit. She was helpful and I will see her again.

Friendly customer service, knowledgeable about product. - moreenknight

Friendly customer service, knowledgeable about product. Was able to get me out same day quickly.