Ronan Wood
Ronan Wood at Mercedes-Benz of Annapolis
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Ronan Wood

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
136 Reviews
5.0

136 Reviews

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136 Reviews of Ronan Wood

March 24, 2024

Dealership Rating
Employee Rating

Had a great experience from start to finish with the entire staff. Derek and Rori were very helpful through the selling process, closing out with Larry and the registration/paperwork to close the trans More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Annapolis responded

Hi Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 01, 2024

Dealership Rating
Employee Rating

Ronan was both patient and knowledgeable . I trust him to give me honest, straight-forward advise for my services. More

by Caoreilly88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2024

Dealership Rating
Employee Rating

Ronan is very trustworthy and knowledgeable. I feel very comfortable with him telling me what service my car needs . More

by Jamie Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Mercedes-Benz of Annapolis responded

Hi Jamie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2024

Dealership Rating
Employee Rating

He is great very detailed and professional a gentleman Definitely, the best service representative thx More

by tyed66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Mercedes-Benz of Annapolis responded

tyed66, We appreciate your kind words and strive to a provide a five-star experience to all of our customers. If you have any additional feedback you’d like to share, please reach out our Service Manager, Kevin McConnell, at (443) 875-0 275 or kmcconnell@mileone.com. Thank you.

February 02, 2024

Dealership Rating
Employee Rating

I appreciate when the concern for my situation is priority. Experience is shown with solutions. More

by blo7247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2024

Mercedes-Benz of Annapolis responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Feb 04, 2024

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

Dealership Rating
Employee Rating

The dealership is first class. Always a quick drop off and pick up process. The service is done correctly and in a timely manner. More

by clepore26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Dealership Rating
Employee Rating

The dealer is convenient and helpful. The only issue is with the length of time required to get an appt. More

by Eudy819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

January 31, 2024

Dealership Rating
Employee Rating

Ronan has been my adviser over the past few years and is a pleasure to work with. He is professional and very knowledgeable about what needs to be done. He also provides additional information to help me ma More

by tharris
Workmanship
Service Time
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Tharris, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Tharris, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

January 31, 2024

Dealership Rating
Employee Rating

Mr. Wood has been excellent!!! He is great to work with and always keeps me updated on what’s going on with my vehicle. He provides excellent advice to ensure my vehicle is getting the highest quality of s More

by Coachqbs7613
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2024

Dealership Rating
Employee Rating

Ronan is a pleasure to do business with . He is always kind , professional and knowledgeable. Highly recommended him to anyone . More

by Jamie Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Nevitte

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Jamie, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Jamie, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

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