560 Maryland Used Car Dealers

THIS COMPANY IS ABSOLUTE GARBAGE!!!!! DO NOT BUY A CAR... - SCREWEDINMD

THIS COMPANY IS ABSOLUTE GARBAGE!!!!! DO NOT BUY A CAR FROM THEM. THEY WILL ROBBED YOU BLIND AND THEN PULL A DISAPPEARING ACT ON YOU. I AM NOW IN THE PROCESS OF TRYING TO RECOUP MY MONEY AND I AM UNABLE TO FIND A LIVING SOUL TO TALK TOO. COMPANIES LIKE THIS SHOULD NEVER BE ALLOWED TO DO BUSINESS.BOUGHT A CAR, FOUND OUT IT HAS SOME ISSUES. THEY SAID THEY WOULD FIX IT AND GIVE ME A LOANER CAR. FOUND OUT THE LOANER CARS I HAD WERE CARS THAT WERE SOLD TO OTHER SUCKERS LIKE ME. WHEN I FINALLY GOT MY CAR THEY SAID IT WAS FIX, THE ISSUE CAME BACK THE VERY SAME DAY.FINALLY GOT TIRED OF THE DRAMA ASKED FOR MY MONEY BACK WAS TOLD I WOULD GET IT BACK 3 MONTHS AGO, STILL NOTHING. TRYING TO CONTACT THEM PHONES ALL CUT OFF AND NO ONE IN SIGHT TO TALK TO. WHEN IT IS ALL SAID AND DONE I AM NOW OUT OF MY MONEY AND I STILL HAVE NO CAR. YEAH I AM ROYALLY SCREWED!!!

My daughter bought her first car here, a used Toyota. The... - thefunkhans

My daughter bought her first car here, a used Toyota. The salesman assured us the car was an excellent, reliable car. Less than six months later and after multiple trips for service before that, the car died at a remote campground in Montana. The cost of towing to the closest Toyota dealership and diagnosis cost more than the token"good will" money the dealer offered. Buyer beware, this is not a reputable dealership that will stand behind the promises they make.

Great Experience - mgraziani68

My daughter needed a car and Jim and Mike were very helpful. It was a great experience and we are very happy with the car.

Excellent service. - norton5959

Excellent service. Ronald is a riot and made the purchase entertaining. They have a fair price and we’re very efficient. Nice guys.

Friendly and professional staff, Mohamed and Marwa you - jamil.badih77

Friendly and professional staff, Mohamed and Marwa you guys are doing a wonderful job. Keep it up 👍

Thank you for everything! - edmondsonhenry13

Thank you for everything! Had a very nice experience here. Will definitely recommend to family and friends

Above average experience - Carol72md

Exceeded our expectations. Glad we stopped in after a day of dead ends for a second car. Decided on a 2008 Acura sedan on the road in under an hour. Very pleased.

I bought a car on July 10th. - Michelle Grove

I bought a car on July 10th. I made sure (in writing) that financing was APPROVED before I signed and drive off in the car. I made it very clear that I did not want to drive a car I didn't own. Everything was fine for 9 days. Suddenly and without warning, Autoland needed me to sign a different financing agreement. In Maryland, dealer sales are final after four days (maximum). If the dealer wants to take car back, they have to legally repossess it. Instead, Autoland stole the car from my driveway.

They sold me a car that has a hold and i can't... - Di4n4

They sold me a car that has a hold and i can't receive the title without the correct odometer reading that they won't give me. It's a simple piece of paper and after we found out the car had a hold , Pepe stopped answering calls or responding the emails. I feel like they moved somewhere because I threatened to sue them if they didn't give me my paperwork. Pepe also promised to mail me a cap to the bumper and never did. Very unprofessional!

I talked with Adel Milani (Sales Mgr) on the phone to get - jphelsel

I talked with Adel Milani (Sales Mgr) on the phone to get the out-the-door price on the purchase of a new 2025 Kia Sorento EX Hybrid. My wife and I went to the dealership and met with Adel and the salesman - Stephen. Wow, Stephen gave us a professional presentation on the 2025 Kia Sorento EX Hybrid and told us all about the SUV and answered all of our questions. He even helped my wife install the Kia app on her phone and connected it to the SUV. The people we met with - Adel, Chico and Stephen were both knowledgeable and super helpful. They didn’t try to add extras we didn’t want. This is a great dealership with very knowledgeable and pleasant staff when buying a car. Great sales and customer service !!! I would definitely go to Darcars Kia of Lanham to buy my next car for the excellent experience. Highly recommended !!!

poor experiences. - flash8490

poor experiences. I never heard from them. I really wanted to look at the jeep, was very interested

I had a great car buying experience here. I let them know... - cckevinm

I had a great car buying experience here. I let them know what I was looking for and within a day they had a few options for me. I did a lot of pricing on my own and Melvin Motors came in with a great price on a perfect car. Great condition and the easiest close I've ever gone through in my life. They bent over backwards and treated very well. Thanks to Mark and team. I would go back here for a car everytime.

VANESSA de mr car city - eduardo

yo vine a mr car caminando y sali manejando solo necesite el TAX ID y melodieron mientras otros dealer medijeron que no MR CAR medijo si tuve una buena experiencia el trato que medio VANESSA fue excelente recomiendo que vengan a este dealer para que se lleven un excelente carro GRASIAS MR CAR

This dealership is GREAT! - Tim

This dealership is GREAT! Josh Dickerson is the man! My wife bought her 2 Nissan Altima with him and she’s not one that’s easy to mess with when it comes to buying a car, but he made everything smooth and she was able to walk out the door with her second car from them. Jeremiah in finance was great as well even though he chose Cal Ripken over Ken Griffey jr lol. No serious both were very awesome to work with and I know all of our future vehicles will be bought through them.

Had water leak repaired twice now and it is leaking... - smith2885

Had water leak repaired twice now and it is leaking again. Customer service was terrible and they broke the clips on the front bumper when replacing a light. Very difficult to deal with. Would not recommend this dealer for service or sales. FYI....they are no longer servicing vehicles....I wonder why?

Clearly new management - Bigbuyboy

I have passed this place for years and never stopped since there were always just a few cars. Started seeing new cars and lots of them so I decided to stop in. Ended up getting a great deal on a new used car. Great cars great service I suggest folks stop in now. New management doing it big.

A Great Vehicle at a Great Price! - jeepguy95

I bought my '14 Jeep Grand Cherokee from Adams Auto Company in Fallston in October of 2016. Three years later, and it's a great Jeep. Jim Slaughter made my buying experience pleasant, and I would definitely go back for my next pre-owned vehicle purchase! It's owned by the same family as two other dealerships in the area, and the friendliness and customer service of the staff at the Fallston location is the same friendly and courteous service you'd expect at their other locations. The price was right and I got a great vehicle. I would definitely recommend Adams to my family and friends!

I would never recommend this dealership to ANYONE! - Disapointed and Upset

I purchased a 2007 Cadillac SRX from Mr. Rivers at Adel Motors 4711 Auth Pl Suitland, MD 20746. Mr. Rivers assured me that this vehicle ONLY needed $600 worth of repairs (Rear Differential Bushing) and if I were willing to take care of the repairs he would give me a great deal on the price and a 30 day warranty on engine and transmission. I purchased the vehicle and had the discussed problem repaired. However, the problem still existed after repairs were done. My $600 repairs turned out to be actually problems with the Transmission ($3,000 to rebuild) Drive Shaft and CV Axle ($1700 to replace) which came to a total of $4700 in repairs. I contacted Mr. Rivers about the issues and warranty information. He stated that I was given a good deal on the vehicle and therefore he didn't add in the warranty. He also suggested I try to sale it at an auction and as far as monetary support on the repairs, there was nothing he was willing to do. I have not had this vehicle for 30 days as today. That is bad business practices and poor customer service. I give Mr. Rivers and Adel Motors Negative 5 STARS!!

I could give 7 Stars. - mikedove980

I could give 7 Stars...But 5 is the Highest here...just keep it going

Worked with Max who was great. - ereed45

Worked with Max who was great. Overall good experience. Highly recommend. Will return for next vehicle.

If you need highend car, go to Bumble Auto Ask for Jake - Anthony E

If you need highend car, go to Bumble Auto Ask for Jake or John. Very very friendly

Hi, let me start out by saying, I use the dealership... - DMN

Hi, let me start out by saying, I use the dealership reviews when making my decision to buy a car and I assume a lot of other people do the same. Reputation is everything, and if they have a history of ripping people off or of poor customer service, I don't do business with them. Car America of Laurel, had good reviews online, but don't let that fool you! I have a feeling that many of these reviews are fake. What I have found out through the course of this ordeal is that they are really "Rons Automotive" of Manchester MD. If you read their reviews, page after page of 1 star ratings, you will understand why they didn't reuse that name when they opened this lot. BEWARE of this Dealership!! Especially if the car needs any kind of service or they promise to fix something. We purchased a 2019 mustang convertible, for my daughter to attend college. Her car was becoming undependable, so we figured a year old car with remaining factory warranty was a good decision. Looked at the car, and it had a damaged roof, that they said they were replacing and it would be ready for pick-up in a week. We went ahead and purchased the vehicle, based on their "Good" reviews. A week went by, then two weeks, then on the third week, I went by the dealership and was told the top was delayed for the Covid 19 crisis, and would be there and installed that following weekend. Two weeks later, I called and they said we could pick the car up the following Friday. When we arrived to pick up the car, we were informed that they had damaged the rear seat bracket when installing the top, and the rear seat would have to be replaced. So, we picked up the car and drove it for approximately a week. When the new seat arrived, we dropped the car off to have it installed. Two weeks later, and a couple of angry phone calls, we get a call that the car is ready for us to pick-up. When we arrived, we were informed that they made a mistake and the seat was leather, originally cloth interior, and that they would have it re-upholstered with the correct material, or that they would have the front seats re-upholstered to match. We chose to have the front seats re-upholstered to match. So again, we were told they would order the needed parts and have it professionally installed at a local upholstery shop and they would call us when everything was ready. Two weeks later, we dropped the car off to have the front seats re-upholstered, and were told, it would be ready to go the following Wednesday. So Wednesday rolls around, and surprise, it isn't done. They didnt take it to the nice reputable upholstery shop, as promised, they decided to do it on their own, again. Was told "tomorrow afternoon it should be ready, the upholstery they ordered didn't match." So, the next day, Thursday, the day before we are scheduled to have the car shipped so my daughter can use it at school, I find out it is still not done. I drove to "Ron's automotive", where they were supposedly working on it, to find the car untouched. I verified with the GPS tracker I had installed that the car hadn't moved since we gave it to them the week prior. Located the owner, Scott Richards (Removing contact information from this review. Will be posting at other sites that allow it, so just search the web.) just in case any other upset customer needs to get in touch with him), who gave me this sob story about wrong seats in the car when they bought it from auction and they were having a hard time finding the right ones. I let him know that I had to take the car so it could be delivered, and that he could order the correct seats, send me a tracking number and I would pick them up when I returned from taking my daughter to school. He agreed, and thanked me for being so patient. I even found the seats for him on ebay, and he printed out the link so his parts people could order them. Two weeks went by, multiple emails and calls all promising that the tracking number would be sent the next day. On the third week he quit answering/returning my calls. We are currently working with a lawyer to get this issue resolved; we are having to purchase the seats on our own, have them installed, and then we can sue Scott and company for the cost, plus time and legal expenses. So, for a car that we purchased four months ago, we have had it for a total of three weeks. Not sure how many people can afford to make car payments for four months on a car they can't use, but I am sure there aren't many. So, keep that in mind when buying a car from Car America of Laurel, AKA Rons Automotive, the staff may be friendly, but that is a facade, hiding the incompetent and fraudulent service they will provide. Update: The manager, Todd (The under new management guy) called me right after I posted the reviews apologizing for the poor service, and promising to make it right. He then proposed to follow through with what they promised. They found a pair of seats for 2400, which they felt was too expensive. This is what he told me : "If I cant find another pair of seats by Friday, I will order the 2400 dollar ones, and let you know Friday, when they would arrive". Friday came and went. Called him on Monday, got the "checking on something, let me call you right back". That was two weeks ago. Back to the original review, "America of Laurel, AKA Rons Automotive, the staff may be friendly, but that is a facade, hiding the incompetent and fraudulent service they will provide."

What a wonderful, classy experience! - Jenn Marshall

What a wonderful, classy experience! I’d been searching online for a specific car when I ran across Carvault. We stopped in the following day, and we were paired with Hash. He was super attentive, kind and made us feel very welcome!! This guy KNOWS customer service. Hash brought great humor and ease to what can sometimes be a stressful situation and was helpful in getting us on our way. Car shopping/buying is not my idea of fun (lol)! We highly recommend Carvault. Our entire experience was world-class!! We were there about 3-hrs, start to finish - WIN!! I love my new hard-to-find white on light-interior Mercedes S550 and look forward to working with this wonderful team again!

Great car dealership - Hey

Best car buying experience. They are great people and have nice cars. I will tell everyone to go thier. It is one of best dealership in maryland

Positive experience - 48chevrob

I had a great experience. There was no pressure, and my salesman (Mitchell) seemed eager to please. Vehicle was as described, and there were no add ons to the price, other than tax, tags, and "dealer processing fee" ( which all dealers have, even though it is, in my opinion, a profit tool).

I am very disappointed w/ Genesis of Towson (G of T). - jgrimer

I am very disappointed w/ Genesis of Towson (G of T). I’ve been searching online for weeks for one of the highest demand vehicles and finally found one available. It was at G of T and when I called they told me it was available. I wanted to come next day but they said they couldn’t g’tee it wouldn’t be sold and they are open until 9pm, implying I needed to get in as fast as possible (I live 90 minutes away). So, my wife and I rescheduled our day so we could go immediately. I informed G of T of this, said I would be there in 2 hours max, and requested they ensure the vehicle would be available to purchase. They said they “had the key”. I was 20 minutes from the dealership when they called to tell me someone just walked in and is looking at the vehicle to possibly purchase and they would have priority over me. I know this is an unprecedented seller’s market but this was your opportunity to help lose the reputation that many people have of dealerships are “shady” actors. Considering dealerships have practically zero risk of moving almost the entirety of their inventory quickly, not to mention this vehicle which is in such high demand, there was absolutely no reason to NOT give me the courtesy of informing that other person that a customer is on the way in and has priority. Adding “market adjustments” (a subtle phrase for price gouging) and not giving that courtesy to me only serves to promote more disdain and “shady” characterizations for car dealerships.

I tried to buy a used Chevy Bolt here through their home - elorahmuller

I tried to buy a used Chevy Bolt here through their home delivery program but was met with incredibly unhelpful sales people. I started the process Friday, but did not hear from them at all aside from a quick email. I called them Saturday morning when they opened and things seemed to be going well. Andrew told me he would call me back within the hour with more details. When I hadn't heard from him three hours later I sent a follow up email and called. While on the phone I was told that they were very busy and “You are not as important as the people on the sales floor.” I called back a couple more times throughout the day being told the same thing everytime. When I took issue with being told I am not as important, the man who answered the phone told me I was welcome to just drive to Baltimore and when I informed him I live over 3 hours away he told me that was a reasonable drive. I eventually got a quick email from Andrew saying “Apologies for the delay; had customers in the store. Saturdays are the busy ones!” at 2pm over 5 hours after he told me he would call me back within an hour. At that point I decided to go with a car at a different dealership who has been much more helpful. I also attempted to get financing through them during this process and my first application “Got lost” so I had to apply again and was then given a rate 3% higher than my credit union. Because of this I chose to use my credit union's financing and was told that it was unlikely that I would be able to get the car because it would sell before they got the check from my bank. I explained that I had a cash deposit worth over 30% of the ticket price, but was told that didn't matter and they wouldn't hold the car for me until they had the entire amount.

Horrible liars and trashy cars - peggy

This is the worst place to buy a car! I would not buy a toy car from them. I have had nothing but trouble with this car. Now they have moved from Salisbury and I bought a warranty that means nothing. I should not have to drive to Delaware to see if they will honor it. And no loaner cars. Horrible place!!!!