Michigan Mercedes-Benz Dealers

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Betten Imports - Grand Rapids, MI

On 11/14/2009 9:00:08 PM Jared Salinger wrote:
How bizarre and disfunctional, this dealership located in the Twilight Zone! They use manipulative techniques that are ultimately innefective and even a bit disrespective of one's time and intelligence. Their behaviors (salesperson and sales manager) were so tranparent that I could almost not keep myself from laughing. After about 20 minutes of their nonsense, I left with the feeling that there was no way I could ever trust those people with such an important purchase in my life. I drove down the street to the Subaru dealership, where I met intelligent people, and decided it would be wiser to give my busines to humans than to the chimps at Betten.

Mercedes Benz of Ann Arbor - Ann Arbor, MI

On 1/2/2009 3:36:53 PM AgentSmith wrote:
Stood around in the showroom for fifteen minutes while four salespeople (including the sales manager) sailed on by without so much as eye contact. Two other salespeople were chained to their desk and couldn't be bothered. There were only two customers in the showroom at the time. However, people who walked in after me were waited on promptly. Not cool and very rude. Brought my concerns to the General Manager who did nothing about - not even so much as an apology.