1,437 Michigan Rivian/1000 Service Centers
Got my vehicle in quickly didn’t take long for The radio - Paula Le
Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased.
Top Reviewed Service Specialists At This Dealership
Service Advisor
ELIZABETH Kujata has put a great team together ❤️, JOSIE - newsomemaureen
ELIZABETH Kujata has put a great team together ❤️, JOSIE ON PHONES AND GREETER, CRAIG AND GREG SERVICE, TONY AND GRAHAM SERVICE VERY KNOWLEDGEABLE, JIM IN FINANCIAL MANAGEMENT CARING ABOUT YOUR NEEDS. STEVE A CUSTOMER SAID HE HAS BOUGHT MANY CARS AS I HAVE ALSO FROM SOUTH GATE LINCOLN THATS WHY WE KEEP COMING BACK. ELIZABETH KUJATA ALWAYS OUT FRONT NOT HIDDEN LIKE MOST DEALERSHIP SO SHE CAN HELP.
Lamont was professional and clearly explained everything - Aleetlewedding
Lamont was professional and clearly explained everything he was planning to do to my car. He was very friendly and helpful.
GMC service is well run by competent people’s - JIM@VANDERVEEN.COM
GMC service is well run by competent people’s knowledgeable in the intricacies of auto repair and maintenance and especially in making best use of a customer’s funds for which repairs are needed
Elhart Rental
Tom was polite and very thorough explaining all that - banders000
Tom was polite and very thorough explaining all that might need to be done for my oil change and tire rotation. Service took a little over an hour and car was returned clean. Again Tom explained what took place and what we can keep an eye out for next time in. Good job!
Very nice personnel, quick service, keep me posted as to - LB
Very nice personnel, quick service, keep me posted as to status of repairs and fixed with what was exactly wrong with the car.
The service department made a thorough analysis, and even - MARIETTAS
The service department made a thorough analysis, and even determined that my repair was covered under warranty.
Hyundai Service Advisor
My Taurus was serviced in a reasonable amount of time, - jimmcl13
My Taurus was serviced in a reasonable amount of time, and the bill was reasonable.
I have been bringing my 2016 Buick Regal to this - Ramesh
I have been bringing my 2016 Buick Regal to this dealership for last 4 years. I am completely satisfied with the service.
Great sales team and service department. - Stacks
Great sales team and service department. Very patient and happy to answer any questions or concerns. Friendly!!!!
Clean, friendly, caring, interested in customer needs. - Kerrie Barno
Clean, friendly, caring, interested in customer needs. Prompt, attentive and honest good or bad details
Jim Causley is a great dealership to purchase and to have - Ron
Jim Causley is a great dealership to purchase and to have your vehicle serviced at.
8/29/24 - Another 5 stars if I could give the service - syaldrich
8/29/24 - Another 5 stars if I could give the service center 10. We were in a pinch and the service centers near our house were backed up for a few weeks. Spirit Ford was able to fit us and solve our issue. Sam Witte is a rock star! I would highly recommend their service department. The transmission gave out on my truck on the freeway near Dundee about 30 miles from our home. Sam Witte was our service rep and he was incredibly responsive, helpful and empathetic during this challenging and frustrating time. They completed the work before we expected and Sam worked with Ford Customer Service to help offset my out of pocket cost. Thank you Spirit Ford and Sam!
Always clean neat and friendly. - Maria Bella
Always clean neat and friendly. Roger Teasdale is always on the ball. His knowledge and experience is helpful and comforting.
Excellent customer service from my advisor. - Trina
Excellent customer service from my advisor. He was professional, knowledgeable, pleasant and informative. My vehicle was repaired in a timely and efficient manner. The young lady who provided the loaner vehicle was equally friendly and professional. Made it very easy for me.
I always receive timely, courteous and professional - EDDIEHULL1
I always receive timely, courteous and professional service. I'm satisfied with my last visit.
My Advisor Ashley was excellent. - kmkmh
My Advisor Ashley was excellent. She kept me informed with timely status updates, explained the problems and repairs, and when it was ready.
This was my first experience with service here and - Diana.davis50
This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge!
Customer Experience Coordinator
Service Manager
Karyssa was wonderful. - RClark
Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda Troy is the only place I buy cars. This is my 5th Mazda.
I was originally very unhappy with the work completed on - steve
I was originally very unhappy with the work completed on my vehicle at this dealership. Once Rob returned to work he rallied the service team to get my vehicle fixed the way I had expected and got everything turned around. Thank you Rob and the Service Team.
Mobile Service Coordinator
Thank you greatly to Rebecca Howard for All the hard work - Dkirtisd32
Thank you greatly to Rebecca Howard for All the hard work she put in to get my Vehicle one-looked at!! And two getting it back for me in a timely matter that would have only happened with her assistance !! Thanks again Becca!! 5-star!!
Mark is THE best. - Mary Wetherby
Mark is THE best. I've been going to Berger for years and i trust him completely.
Quick Lube Manager
Every time I come in I’m greeted immediately, I’m made - jadeda08
Every time I come in I’m greeted immediately, I’m made aware of what exactly is going on and the services performed! I never have a long extended waiting time. All the staff is super friendly and knowledgeable!
TimFerrin@dickscott.com, Service Advisor
NickJefferson@dickscott.com, Assistant Service Manager
IlirLako@dickscott.com, Service Manager
Thankfully Chuck was able to get me in to replace the - Taryn
Thankfully Chuck was able to get me in to replace the bulb in my headlight. Appreciate you Chuck; your friendly , professional personality is very much appreciated.
Great customer service from every staff person I meet. - Niki K
Great customer service from every staff person I meet. Service never disappoints. Clean facility and the car wash is the best.
All of my dealings with this dealer have been positive. - mgenovesi
All of my dealings with this dealer have been positive. From the sales experience to the service experience the interactions have always been courteous and professional.
Director of Fixed Operations
Assistant Parts Manager
Part Advisor
The customer service is excellent! - Bobkimball1962
The customer service is excellent! They made the appointment and completed the repair when they said it would be completed.
Easy service scheduling, fast service completion, - Mike_bernhardt
Easy service scheduling, fast service completion, excellent customer service interaction with advisor Chris Walker. Class dealership.
Asst. Service Mgr.
Parts Manager
Parts Department
I only do business with Suburban for our vehicles. - kwoz65
I only do business with Suburban for our vehicles. Very helpful & professional to deal with
I came in for an oil change at Pure Honda and was happy - kyle
I came in for an oil change at Pure Honda and was happy with the speed of the service and the kindness of all the staff