I’ve been a customer of House Chevrolet for a long time, - Tim K
I’ve been a customer of House Chevrolet for a long time, and this last visit really showed why I keep coming back. I bought a used 2018 Silverado AS-IS NO WARRANTY, so when a check-engine light came on about four weeks later and started flashing, I figured I was in trouble. I had no appointment, but I pulled up to the service door and they let me right in and took over. Honestly, I thought I was on my own. They didn’t owe me a thing. But that’s not how they operate. Their service department got the truck in quick, found the issue, fixed it, and covered the cost. No hassle, no excuses, no pointing at paperwork. As a tool maker/machinist by trade, I work with precision and straight answers every day, and I know real integrity when I see it. These folks have it. It’s rare to find a dealership that truly stands behind what they sell. House Chevrolet did, and they earned even more respect from me because of it. Honestly, other GM dealers and especially some of the Ford and Dodge stores out there could take a real lesson from the way this team treats people. I’m sticking with them, and I highly recommend their sales & service department.
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