125 New York Toyota Service Centers

I had collision work done Zak was great, I would go to - Kellyblount59

I had collision work done Zak was great, I would go to him again, very helpful

I had followup service today and I am happy to report - Jiotasr

I had followup service today and I am happy to report that the service and promp attention I received was top notch. Thank you all! I am also exceptionally pleased with my 2024 Toyota Crown Platinum....unique and exceptional!

My experience with Toyota Plaza was wonderful. - beingme49

My experience with Toyota Plaza was wonderful. Robert Ayers kept me informed about the whole process. Thanks Robert kudos to you.

Walter Smith is the best. - johnscardina

Walter Smith is the best. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Went in for an expensive timing belt service to the... - john

Went in for an expensive timing belt service to the Toyota service for my 20 yr old Lexus. Lexus website says I can have Toyota do the service, but Burdick told me only through their expensive Lexus service. Walked out and about to set an appt with Romano. Burdick is scammers

If I could rate below a 1 star I would. - Susie

If I could rate below a 1 star I would. I had a very stressful experience going in to get my brakes fixed. Quoted thousands of dollars later, I asked for a trade in offer to avoid spending so much money on my van to get fixed. The sales associate was awful and not much help. I test drove a Hylander and when I came back, they fixed part of the brakes and charged me a $1000.00 after I told them I did not want it fixed because I was looking for a trade in. Their lack of communication and decency cost me heartache and frustration. I ended up at the Lia dealership across the street and they were incredible. I traded my van in with them and I will never, ever step foot into the awful Toyota dealership ever again.

Fair Deals - Upstater

We have received fair deals on new Toyota purchases (2) and honest appraisals of the service needs of cars we have brought in for routine maintenance. None of the three vehicles we have had serviced at this dealer has ever had a serious problem.

I love this dealership. - Sharon

I love this dealership. They've always been very professional and thorough--always exceeding my expectation. I've never been particularly loyal to a dealership before, but this one is special!

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

I came in to get my car detailed and was so happy with - lwalsh

I came in to get my car detailed and was so happy with the job Joel K did. I will definitely come back and tell my family and friends!

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.