Well called for an estimate for a rather simple job for a - douglasgalinat
Well called for an estimate for a rather simple job for a B level tech and Pete the adviser could not give me a quoted wanted to keep calling with dumb questions that were answered Mutiple times. So we have an AMG C63 that needs head gaskets. Why you ask!!! Because they are leaking oil. Simple job that is all I wanted done just do the job quote the job. Warranty pays 10.6 hrs. of labor and every book that Pete said didn't matter because that's not how it is quoted pays is 14.6. Alldata and motor and Mitchell one. You know the ones that every shop uses in America. They still have not quoted the job but seem very incompetent. Not to mention I still don't have the quote and Pete kept trying to tell me the special tools cost the customer money for them using them. Sorry sir that's not how that works that's cost of business Benz ships them to every dealer to be used to do the job if all your customers are paying for the tools you have to have to do your job, then Houston, we have a problem. Thats, mean you have been ripping people off the entire time. Cost of this job should be between 4500 and 5500 to do maybe 6000 if you run into something weird. So, people don't let them pull this crap on you know your rights as a consumer.
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