116 Pennsylvania Honda Service Centers

This is my second car I bought from this dealership. They... - Michael

This is my second car I bought from this dealership. They are friendly and honest a good place to buy a new car.

Great people who go above and beyond to get u in the... - cherokee112376

Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased

When we purchased our 1st Honda from Antrim Way Honda,... - tracy1400

When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Are. 2011 honda odyssey stop on Carlisle pike Friday... - Sonny

Are. 2011 honda odyssey stop on Carlisle pike Friday evening, we had it towed to your dealership. Your service department was great, not only did they have it running, we picked it up Saturday. Thank you.

But Not all sales people are NOT created equal. - pauljmiles28

But Not all sales people are NOT created equal. Never heard back from the day of the sale . Pricing was OK ,But , trying to set up routine service is a nightmare . Called three times , never a answer, just a voice message , Leave a number ! I just wanted to speak to a human and schedule a appointment .They call back whenever !! Their web site and scheduling is NOT customer friendly . Would be glad to speak to their service manager to recommend some changes to their process.

Quick and easy! - Shari

My starter was having intermittent failure and Apple was able to schedule my repair in a week. All service people were friendly and honest when offering an approximate completion time. My extended warranty covered the total cost without any questions. Thanks

Kevin Dowd in the Conicelli Toyota Service Center in - Lynn Morozin

Kevin Dowd in the Conicelli Toyota Service Center in Conshohocken, PA is the most professional, courteous person I have dealt with in a long time. It was such a pleasure to work with Kevin to get my car fixed. Will definitely go back there for service on my car. Thank you Kevin!