196 Pennsylvania Ram Service Centers

Gracias Luis Grullon por el servicio que me dieron para - Rhommas

Gracias Luis Grullon por el servicio que me dieron para mi Dodge Durango ustedes son los mejores

Service was completed promptly and as requested. - mclaughlinaj

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept.

Anytime I take my vehicles in for any type of service. - rjmcbride

Anytime I take my vehicles in for any type of service. Amy's always professional informative That’s why I drive the 30+ miles for service.

The time was when I wanted. - sparkyrn

The time was when I wanted. The service was done in a reasonable time. The waiting area was very nice and clean

The area was clean and comfortable to wait for my car. - MACMAN1212

The area was clean and comfortable to wait for my car. The workers were knowledgeable and personable, both important to me.

The service I received was very efficient and quick. - jan444

The service I received was very efficient and quick. I have a 2012 Jeep and it runs very well with the services I have received from Preston Auto Services in New Wilmington, pa.

I was concerned about a service visit for my Ram 2500 so - Tony M

I was concerned about a service visit for my Ram 2500 so I called Art. He was the most professional and informative Service Manager I have ever dealt with in over 45 years. it was also amazing that when I called for him specifically, I was able to speak directly to him and he answered the phone. My sales experience with Heritage was super and now my service experience was great as well. Thank you Art. My service advisor Brian was great as well.

Nice comfortable place to do business at. - bclemm901

Nice comfortable place to do business at. Maxine is really nice and goes out of her way to make you feel at home. The service department is also awesome never had to wait long for service. Thanks

Appreciate Rob taking care of my vehicle on short notice - john.m.moore5150

Appreciate Rob taking care of my vehicle on short notice he is awesome! Much appreciate his professionalism and patience.

Professional - DodgeNEveryone

Very polite and professional. Will be using this dealer to source parts in the future. All the staff was very easy to deal with. Thanks!

Mackayla is a very intelligent sweet person. - ninomonte

Mackayla is a very intelligent sweet person. We drove from New York to P.A to shop around for a vehicle. Mackayla not only showed us around but knew exactly what we needed. I was impressed how l she answered all of our inquire, friendly, professional and how she accomandate our needs. I would definitely refer people to come down and let Mackayla take care of the people. Thank you for all your hard work and making our dream come true by purchasing a Grand Cherokee. Best experience ever. From a new client that was extremely happy Mr Monte

Every time I go into Napleton either to buy a vehicle or - fdn1965

Every time I go into Napleton either to buy a vehicle or for service Jayden in the cashiers office is the friendliest most personable young lady to deal with!! Marlene in service always takes me right in and treats me and my vehicle with the upmost respect!! I’ve purchased many vehicles from Napleton and will continue to do so because of employees like Jayden and Marlene!!

Outstanding people! - Jeff Smith

Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They were very thorough explaining what needed to be done and why. It is very comforting to know this team stands behind what they sell and that I wasn’t just another sale. Great job Scranton Dodge, looking forward to my next new vehicle.

Had a great experience with the service dept this time... - cochop96

Had a great experience with the service dept this time around, Jon was the service associate and did a great job. Had several things that needed to be done and all were completed without issue. Thanks Jon

I had a recent service transaction on my 2018 Chrysler - G0Bucs

I had a recent service transaction on my 2018 Chrysler 300S. Lisa Clawson was the service rep. She was thorough, professional, and friendly. The repair was performed quickly and thoroughly. Top notch all around.

The best in the area for dealership and service. - Bobgosner

The best in the area for dealership and service. Kevin is my dealer and Bob Sundo is my service guy.

This dealership in my eyes IS one of the BEST! - Olsonr38

This dealership in my eyes IS one of the BEST! From purchasing a vehicle ( several ) to service dept to lately Collison shop. Kind, courtesy of time & just overall Nice 🙂

We have been part of this dealership family for 13 years. - sanrynier

We have been part of this dealership family for 13 years. We have had leases and purchases, and ALWAYS had great experiences. The salesmen who helped us get the vehicles we wanted, the finance people who worked good deals, and the service people as well...all of them make you feel like family, no matter what your reason for the visit may be. Even employees from all departments pass by you and exchange pleasantries. My husband and I have referred numerous people to this dealership, and they have also had great experiences.

I’ve been a loyal customer for decades, have always - Mick Markovich

I’ve been a loyal customer for decades, have always driven a Dodge truck and had all service and repairs completed at the dealer. Thousands of dollars in work, including an incredible amount of money for the faulty DEF system that RAM refuses to reimburse me for even though there is an extended warranty on the system. Quigley recently did some work on my front end for me, a few weeks later the same problem came up, and I was told “someone did some work on your passenger front that’s gonna need fixed.” When I told them they did the work, there was instant silence, but I still had to pay for everything, which I did without complaint. Last week I tried to take advantage of MOPAR’s buy 3 tires get 1 for a dollar. I called Quigley to try to set up an appointment and buy the tires, but the customer service was terrible. They clearly were trying to make it difficult so I would give up on the deal, which I did. I took a long hard look at all my years of service at Quigley and realized I was the one being polite and professional, I was the one providing them with customer service instead of the other way around. I sent an email expressing my concerns to Steve and the GM and the response was, sorry to lose your business because we didn’t have the tires you wanted in stock. Best of luck. Customer service has continued to decrease in our Country, the days of businesses wanting happy customers that want to return is long gone. I have never written a bad review for any business, but I’m done with Quigley and Dodge RAM as far as I’m concerned. As long as their business is running good and money is coming in, they don’t care about loyal customers. Poor customer service! No more service and no more purchases from me at Quigley of Boyertown.

Very pleased, it’s time visited for routine maintenance. - Caweiss67

Very pleased, it’s time visited for routine maintenance. Would not hesitate to have maintenance there again.

I had such an amazing team working for me at the St Marys - Sarahs

I had such an amazing team working for me at the St Marys Spitzer Jeep garage! Jeremy Annis went above and beyond to help me , so grateful!

The service team was very helpful and easy to work with - David D.

The service team was very helpful and easy to work with in addressing my service requests.

I bought a used pick up truck on Nov 14, 2023 and - Jodi

I bought a used pick up truck on Nov 14, 2023 and purchased an extended 3 year/36,000 mile warranty with the understanding that if ANYTHING happened to the engine, the warranty would cover it. On Oct. 25th, 2024 a major issued occured while driving over 1000 miles away in the state of Florida. The auto repair shop contacted the warranty carrier and was told that the issue with the truck wasn't covered under the warranty. The EGR valve and coolant kit had gone bad and the price to fix it was about $3000. After leaving phone messages with Buchanan without a return call, I flew to Pa. I spent close to 3 hours at the dealership that day and left without receiving any help at all and the understanding that the repair would have to be paid for by me. Then I spent many hours over many days speaking/emailing Nissan corporate as there was a recall with the EGR system with Nissan Titans 2017 which is what my truck is. I found out that only certain VINs were included in this recall and mine wasn't one of them. I still don't understand how Nissan can only back a few and not all trucks experiencing that problem. Before flying back to Florida, I stopped by to speak with the person that sold me the truck and the warranty along with the manager that I had spoken with previously. Both were unavailable at the time. A man walked up to me and asked if he could help me. I explained that the people I wanted to speak with were busy and he said he would be happy to try to help me. I told him it was probably best if we spoke in an office so we went into an empty office. I then explained the whole situation and how I felt about it. I did not yell or curse though I felt I had every right to. He asked me if I could wait a few minutes while he looked into the situation. Within 20 minutes he was back. He told me he needed to look further into the situation and asked when I was leaving for Florida. He told me he would contact me before I left and he did just that. Chuck, whoever you are there and whatever your position there, you made a difference in my life. You and Seth both!! Buchanan stepped up to the plate and did the right thing. They paid the repair bill themselves and were working with the warranty company to get reimbursed their expense. I cried that day in front of Chuck. I cried when Seth called me and gave me the final news. And I still get choked up when I think about them and the difference they made for me. I don't know why there was such a difference between my 2 visits-the first visit being so negative with me getting stuck with a $3000 bill and my second visit being so positive and the company stepping up to the plate and doing the right thing. The Nissan dealership service center in Florida even commented on how Buchanan went above and beyond with my situation. I would hope that all Buchanan employees learn from this situation-it would ensure repeat customers for life in my opinion.

Everyone at the dealership was friendly and courteous. - sgtincharg

Everyone at the dealership was friendly and courteous. They always kept me updated as things were going on. The work was completed in a timely manner. I would highly recommend them to my family and friends.

Excellent Service! - cgsmith

Excellent Service!!! Tim out of the service department was top notch. My vehicle was taken care of in a timely manner!!

Kristie is awesome! - Amy Brown

Kristie is awesome! Such an asset to your company. Service techs are very knowledgeable and courteous.

Trying to make service appointment… wouldn’t connect me. - alex.kheyfets

Trying to make service appointment… wouldn’t connect me. Receptionist put me on hold for 15 min. They don’t accept appointment I made online. No number for service or floor manager. Terrible service!

I've been going to Bergey's Jeep for 33 years and have - purdiemd

I've been going to Bergey's Jeep for 33 years and have never had a bad experience with their service department or sales. I also love the way they have their mechanics do a video from under the vehicle while it's on the lift, to point out what's good and what needs attention.