On 4/27/2013 4:17:20 PM Lmstevens wrote:
Brian was truthful and well informed about the vehicle he sold us, even though it was not a BMW. He took his time and energy to make the whole experience at the dealership a good one.
On 4/24/2013 7:13:58 AM MSBEV914 wrote:
My car buying experience at Roadshow BMW in Memphis was the most postive that I have ever had. Tom Adair was a true professional who exceeded my expectations for customer service, knowledge of the product and the overall sales experience. He was honest and straightforward with the pricing and worked diligently to negotiate the most favorable deal with my trade in and the new car. After the sale was complete, he continued the customer service experience with the scheduling of the delivery and additional service requests that I had. There were no cliche sales tactics; Tom was ready to sell me the car that I wanted and offered advice on the best deal for me without any pressure or hard sell gimmicks. He is a seasoned professional with a long standing, superior reputation that enhanced the entire dealership experience.