661 Tennessee Used Car Service Centers

To be satisfied with any service,YOU NEED QUALITY PEOPLE, - leisurboat

To be satisfied with any service,YOU NEED QUALITY PEOPLE, to meet customer requests. My service needs were met with greater quality of ,CAREING FOR MY NEEDS, than at any other location I have ever used. You can guide a horse to water but, you can't make him drink. Such is hiring an individual to work as a service person in any business.They will work to keep employment,however,service businesses need committed individuals who in their greeting asks how may I help you?Wolfchase Nissan has that individual, RUSTY HINES. His is more than a word as his efforts are put into action,helping to fulfill the requests of the customer.I'm sure there are other service personnel, however,I had the best ever and will return for any needs on my vehicle for Rusty Hines to make my day great. W.K.Willoughby

Candice was very helpful and polite. - monnier_55

Candice was very helpful and polite. She walked me through everything being covered on car

Kevin Coffman treated me like a family member during - ridge.jan17

Kevin Coffman treated me like a family member during buying a used car. I highly recommend him!

Ellis and Rob are awesome! - Jan

Ellis and Rob are awesome! They always take great care of me! And always very fair

I unexpectedly had to go out of town and needed an oil - don.crouse7340

I unexpectedly had to go out of town and needed an oil change. They were very accommodating to get me in and out quickly.

This dealership has made several improvements and they - donalduck70

This dealership has made several improvements and they get you in and out quickly and honor their coupons for service. I've recently purchased 2 new vehicles from them. Always looking to bring you coffee or water. Great folks.

Thorough, reliable and never hesitate to explain in plain - karenaduguay

Thorough, reliable and never hesitate to explain in plain English what needs to be done.

I took my Pathfinder in for 15000 mile oil change, etc. - Randplassiter

I took my Pathfinder in for 15000 mile oil change, etc., and also had the inside detailed. Dacoda Guy is the service person I usually work with and he is awesome!!!! He is always very helpful and extremely courteous. My car looked like it just rolled off the showroom floor!!!! I highly recommend Dacoda Guy and Dutch Miller Nissan.

I always drive away from Jim Keras Subaru a happy and - Jane

I always drive away from Jim Keras Subaru a happy and satisfied customer. They always make sure to take good care of me and answer any questions I have. The service team at Jim Keras Subaru is outstanding and I would highly recommend them.

Very pleased with customer service and Service - jadedblues_05

Very pleased with customer service and Service Department. They go above and beyond to make sure you are welcome and comfotable. They listen to what you have to say and make sure vehicle is in proper condition. Would recommend this facility to others.

Economy honda gave me Great service! - kayla Jackson

Economy honda gave me Great service! They gave detailed communication throughout my buying experience and made the buying experience easy! They gave me an offer I couldn’t refuse and took very good care of me! I highly recommend talking to Mike! And letting Austin in finance, finance your needs!

Sounds good it worked out good Hope to use them again on - iitaylor

Sounds good it worked out good Hope to use them again on my next service.

Purchased my car there in 2014. - dritc23042

Purchased my car there in 2014. Was very satisfied with that experience. Have used their service department twice. I'm not very impressed. The last visit was to comply with several recalls. In total there were about 10 book hours of work. Meaning a bit over a days work. It took them 5 and that was after I pushed. The service rep then tried to tell me how I was getting several thousands of dollars of work performed at Ford's expense! Come on dude, it's recall work because Ford screwed up. For a base line, I started my mechanics career out as a Ford dealership mechanic! I moved into aviation maintenance many years ago but I have a pretty good understanding of how thing work.i also visited their parts department a couple of weeks ago to see about a replacement part. The quoted price was ridiculous! I purchased it from another dealer for half the price. If you're looking for service or parts, I'd recommend going elsewhere.

Always very pleased with the service I receive at - HERRONBJ

Always very pleased with the service I receive at Morristown Ford always very courteous and very understanding to listen to any problems or questions I may have

I brought my 2023 Jeep Grand Cherokee in on July 17th for - Shelby Adams

I brought my 2023 Jeep Grand Cherokee in on July 17th for an alignment and several warranty issues, including a faulty passenger seat massager, lumbar/bolster support, a malfunctioning driver assist feature, and a front bumper that kept popping out. The car wasn’t assigned to a technician until July 21st, and I didn’t receive a loaner until July 22nd — after being told it was ready, only to find out it had a dead battery and needed to be replaced. After nearly two weeks in the shop, I picked up the car on August 1st. Before leaving, I noticed the seat massager still didn’t work. A tech cleared a code, and that resolved the issue. However, on the way home, the driver assist system still showed “service required,” and the bumper popped out again — meaning two of the key issues were not fixed. Although staff were courteous, the delays, miscommunication, and unresolved repairs made for a frustrating experience.

I was greeted promptly and with professionalism. - awoodard45435

I was greeted promptly and with professionalism. Because I am disabled, I appreciated the care & assistance provided in getting in & out of the car . The service person came to me to discuss service needs& suggested services so I didn't have to move around unnecessarily. I was very pleased with the entire experience.

Daniel was good and helped me out and got my car done in - james hassell

Daniel was good and helped me out and got my car done in a great time. Also service department was able to reschedule me up from my original schedule appointment to an earlier date. Great all around.

I recently purchased a truck from Jones in 3 way. - tj

I recently purchased a truck from Jones in 3 way. Haven't had it long enough for the 1st oil change and the a/c quits. I call being nice and professional cause I too am a mechanic by trade. Anyway they tell me their system is not working will call as soon as it comes up. Week later I have to show up to get helped. Then they tell me 3 hrs to do the job. OK. 5 hrs later I'm still waiting managers are rude and aren't helpful. They claim they will take u back to work or provide transportation it's a lie. I will never buy anything else from here. Probably going to golden circle to trade truck off as soon as I get out of here. Smh

The sales person and service person were amazing. - BABYCLEM03

The sales person and service person were amazing. They weren't pushy. They did not rush us on yo anything. They allowed us to think at a time when we were most vulnerable. I appreciate that the lot was open to tow our car.

Great service. - Ttroost2

Great service. Comfortable wait area. Great attention to detail on what my car needs. Definitely recommend. Everyone is always nice and courteous.

Service was good on my oil change but I had to tell them - Jesus Girl

Service was good on my oil change but I had to tell them again to wash my car. The issue I have is they were supposed to give me a quote on struts for my Tahoe they DID NOT give me a quote or follow up with me about my concerns with this issue. I am disappointed no one has contacted me about this issue.

Up sale service that isnt needed. - stevenc.murf

Up sale service that isnt needed. Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here

If I could give negative 5 stars, I would. - RahG

If I could give negative 5 stars, I would. If you’re considering getting your car serviced here, I strongly urge you to look elsewhere — even if it means driving to another city or state. TRUST ME. My engine died unexpectedly, and the manufacturer recommended this dealership based on proximity. Unfortunately, I didn’t know any better — and that mistake cost me weeks of stress and frustration. It took two weeks just to get an appointment, with no mention of delays or staffing issues. When my car was finally towed in, the service advisor told me they’d diagnose it and submit a claim to the manufacturer within a day or two. I was even given a number to call or text directly. But then… nothing. Two days passed. Then four. I texted on a Friday — no reply. Called and left a message Saturday — no reply. Sent another message Monday — still no response. Even the manufacturer rep could not reach them after trying for two days. When I showed up in person the following Saturday — a full week after my car arrived — I found out that NOTHING had been done. The service manager gave me excuses about how it’s a “four-hour job to diagnose,” yet my car had been there two weeks. No apology, no urgency, no effort to help — not even offering a courtesy or rental car. The lack of professionalism was unreal. Trying to transfer my car to another shop was a nightmare too. I tried on three separate occasions to arrange a transfer, leaving message after message. Again — no call back. Eventually, I had to call the sales department, and thankfully, someone there had the decency to help get me connected. Bottom line: This dealership offers the worst customer service I’ve ever experienced. You’ll waste your time, your energy, and potentially your money — and get nothing in return but mental exhaustion. I wouldn’t wish this kind of treatment on anyone.

I had my first service on my vehicle since owning the... - Daniel

I had my first service on my vehicle since owning the car, and Samuel made the entire process easy for me by keeping constant updates on my vehicle and explaining in detail all the things they fixed.