80 Texas Honda Dealers

Made a reservation a week in advance for a safety recall - pnelson1623

Made a reservation a week in advance for a safety recall issue. Noted in the reservation that I would wait while the work was done. Drove to the dealership in pouring rain at 8:00 am only to be told that I would have to leave the vehicle for minimum 2 days. No loaner available. Service tech blamed it on being very busy with recalls but then what's the point of making a reservation. He said they had the part but not the time. They sent me 3 texts confirming my appt but never communicated that I would have to leave the car for 2 days. Will NEVER bring my car to them for anything again.

Everyone at this dealership is extremely helpful and - AMANDA F

Everyone at this dealership is extremely helpful and welcoming. I worked with Alex Curlin for months on looking for a vehicle until the time was right and the deal was great. I would highly recommend this dealership based off my experience so far and I've been to dealerships all over the world.

Purchased my 2015 Fiesta ST here with the extended - ekruszon

Purchased my 2015 Fiesta ST here with the extended warranty. The warranty for it was worth it as the AC went out after a year in storage. Great staff would purchase a car from them again.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

Purchase of the car went well, but it took a long time to - Blue_thunder77

Purchase of the car went well, but it took a long time to complete the sale. It was nearly 8pm when we left the dealership and was already dark outside. When I got the car home, I noticed that when they pulled the papers off the window on the back door, they damaged the window tint. I hadn't noticed it at the dealership, because it was dark and the salesman made sure to stand in front of that window until I got in the car. Also, within a few days of purchasing the car, the dash started displaying an error message about the instrument cluster needing to be serviced. I contacted Honda of Lake Jackson and the sales manager told me it just needed a software update, and that I could take it to a VW dealership to get it updated. The VW dealership charged me $190 to run a diagnostic scan, which revealed that the instrument cluster had a fault prior to me buying the car. They quoted me $1550 to replace the instrument cluster. When I shared this with the manager at Honda of Lake Jackson, I was told there was nothing they could do about it, and that I should have bought an extended warranty. The car did come with a 90 day warranty, but it conveniently does not cover this particular issue. I feel like they sold me a lemon. Needless to say, I will not be doing anymore business with Honda of Lake Jackson.

We were traveling through and had AMAZING HELP from Bravo - From_kidsmuseum

We were traveling through and had AMAZING HELP from Bravo Honda service! They put my car up on the lift and reattached the shield that came loose. On a Saturday with no wait. And no charge. I’m recommending Brendan and this dealership to everybody I know.

Service center associate Braden was very competent, - Marjie

Service center associate Braden was very competent, intelligent and considerate. 👍 The technician was thorough and took the time to explain everything he did. Can’t remember his name Greg? Rick? Anyway he was great. 👍

Best experience ever with a new car. - Don Andrews

Best experience ever with a new car. Jonathon Baker helped us with a new Accord Sport. Afterwards, he sensed my wife wanted several features the Sport did not have, so he called with an amazing offer to upgrade us to an EX-L model, which was just delivered to us. With such amazing service, I've ordered a new Ridgeline truck, scheduled to arrive within a few weeks. Don't see his name down below, but Jonathon deserves a 5 star plus rating. Thanks Jonathon and Brown Honda!

Our sales lady was Christina Williams and she was - kathy.risner

Our sales lady was Christina Williams and she was amazing, from the beginning of our process to the end. They gave us a great price on our vehicle, nice trade in for our truck, good financing, just an overly great experience. She was very knowledgeable and sweet. We will definitely do business with them again.

Everyone as very helpful and they did everything possible - gloriasilva

Everyone as very helpful and they did everything possible to met our needs .Thank You very much!

We worked with Sam Dees and he was great! - jonathannidam

We worked with Sam Dees and he was great! He wasn’t pushy like most dealers and gave us all the time we needed.

Fui atendida por Lety y salí super complacida . - milirodriguezpelayo

Fui atendida por Lety y salí super complacida ...la recomiendo 100/100 ...Excelente trato y maravilloso servicio

Always rude when you call the service department. - HondaCRV2019

Always rude when you call the service department. They snap at you work attitude and it seems they don't care

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.

Long Distance Love! - cteen

Although I live in Austin, I found the perfect pre-owned Honda at Sames in Laredo. The team made a long distance purchase and financing very easy and even delivered the car to me. I couldn't have been happier with the customer service and my new wheels!