2,657 Texas Used Car Dealers

Dealing with Jonathan Diaz Assistant Service Manager was - mehlaw1

Dealing with Jonathan Diaz Assistant Service Manager was a breeze. I didn't like the fact that I called and left messages with other advisors to have Jonathan call me and messages were not being forwarded to him. After making contact with Jonathan the issue with my 2004.5 Dodge Ram 2500 was quickly diagnosed, parts department was contacted and looked up the part to find out the part I needed was no longer available from Mopar so we had to go with aftermarket. Located the correct part number and I ordered the part, which came in next day. Part was installed and truck is running like a champ. I recommend Jonathan for all you advisory needs when it comes to Dodge Chrysler Jeep and now Ram diagnoses. I was Greeted promptly by Jonathan and welcomed. I was called promptly and issues explained in detail, I was treated with the upmost respect and felt valued as a customer. Blake Fulenwider has done a fantastic job with his philosophy as to how customers are to be treated. I would recommend this dealership to have service work performed on a vehicle as my truck is 20 years old and still running strong. I believe a lot of times the Service Department in a dealership goes overlooked as to the work and performance that is put out by the employees within the Service Department. I would give this Service Department and Jonathan Diaz a rating of 10 out of 10!

They cheated me out of my refund on the service agreement. - SunnyTx

I bought a brand new MDX from Mac Churchill - the one that went bankrupt in North Fort Worth. It had a bad transmission, which they replaced with a transmission that was so jerky you wouldn't believe how awful it was to drive. After numerous complaints and no repair, I finally sold the car. I took a loss of course. Then I requested a refund on my extended warranty agreement, which they owe me. They have not refunded it and it's been almost a year. They have horrible service and will cheat you out of your money if they can. I would never buy from another Mac Churchill dealership.

They kept my car for four days before looking into the - ppope37229

They kept my car for four days before looking into the issues and the ending charging more then I was quoted.

My husband and I could not be happier about our - tmerimon69

My husband and I could not be happier about our experiences with Texas Auto North Sales and Service Department. As I said before, the sales department worked with me until we had a deal, we could both agree on. It wasn't easy but they hung in there with me. That was in December. Then we had our backup camera replaced. Fast and efficient service. But it messed up again annnnnnd! Ms. Terri in the service department came to the rescue. You see, when it went out it was a thursday and my husband was leaving for work in Maine on Sunday. She had the guy out there on Friday morning to fix it for him and on top of that; he asked about buying a spare and when she found out that they sold us the truck without a spare, she found him one a gave it to him! I am so happy with this dealership; I am about to go buy another car from them if they will deal with me again! LOL! It was a little agonizeing for them last time. I love this place! Not sure about the South location but I will drive to North Houston everytime I need a new car! Thanks Texas Auto North for treating people right! I would give you 10 stars if I coud! twerner

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

Stopped by to see a used 2022 GMC Sierra Denali and was - Jamessilva

Stopped by to see a used 2022 GMC Sierra Denali and was greeted by a salesmen named Ernesto. He was very helpful from beginning to end of sale, and he worked with me to get the payment I was looking for. I highly recommend him and the dealership. It was our first time buying a car at Acura of the Rio Grande Valley, but it won’t be the last.

Drove three hours from Austin to Houston for my husband - Ekinz2002

Drove three hours from Austin to Houston for my husband to test drive his dream truck he has been researching for six months. We were in communication with this dealership about this specific truck for weeks. It was finally ready after a recall fix, texted that we were driving in. When we got there thats when they found out a deposit was put down on the truck THE NIGHT BEFORE. No message, call or email was sent to us before we made the three hour drive. Tried to get us a deal on a brand new truck but it was not worth it. Then told we were going to get a full tank of gas for the travel... waited for 30 minutes on that. Gas tank empty and a whole Saturday wasted.

I purchased my BMW Z4 2024 from this dealer for a great - Joe

I purchased my BMW Z4 2024 from this dealer for a great price, got it shipped to Chicago. The deal went very smooth, salesmen was very kind, professional and helpful. I highly recommend this dealership.

I was actually in the market for a vehicle for me and my... - adrinia

I was actually in the market for a vehicle for me and my baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people

Joskar Diaz is Amazing ! - Mikrishnaw

Joskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family!

Wayne in service helped us out today. - hibanks

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson

Selling My Vehicle - Dakota

The Starwood Motor's team is absolutely awesome. From the first contact to selling my vehicle was a great customer experience. They are straight forward and guided me through the process to maximize the potential with a quick sale time. I highly recommend the company.

I took my Yukon in for a problem with the brakes slipping - dollinsfamily4

I took my Yukon in for a problem with the brakes slipping on sudden stops. I was charged for a new battery and an alignment after they kept my vehicle 6 days. The tech said , “I couldn’t make the brake light come on because the battery voltage is too low.” I said the brake light doesn’t come on - the brakes fail. He informed me he HAD to put in a battery to figure it out. Then … no light came on - no surprise to me, it never has. I said drive it and brake suddenly; they will slip. He still couldn’t look at the physical brake pads or drive it to find an issue. $400 later (battery and alignment), AND I still have to take my car to a REAL mechanic to get the brakes fixed. Ridiculous gaslighting and overcharging. Do NOT go. Drive to Fort Worth or Weatherford.

Great prices and wide variety, just wish they would wait - willyba90

Great prices and wide variety, just wish they would wait and offer options like the Butler and anti-theft insurance before adding them to the vehicles that have not been sold. The sales lady I had an appointment with never got around to me but another one did step up and he did a great job. It is time consuming, that is the f&I department though be prepared to wait a while. but worth the wait for a good vehicle at a good price. Very competitive pricing here. Will update review soon and be able to give insight into service department.

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. - kakisha.gordon85

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. I REGRET IT COMING HERE AT ALL

Do Anybody Know how to Contact Auto Group Very... - gloriawhitfield67

Do Anybody Know how to Contact Auto Group Very important?The place is Closed And I'm quite sure there is another the location still have my vehicle through them

Thank you so much Kilimba at Heritage Mitsubishi for - debramclemore1953

Thank you so much Kilimba at Heritage Mitsubishi for being so patient and helpful with me! Kilimba explained all the awesome bells and whistles on my awesome new Outlander. God bless you!

Don't do a deal with this guy James Thurston! - Mlkweedp

Don't do a deal with this guy James Thurston! He messages people like myself and offers money for a bronco I'm selling and then never messages you back after accepting his offer. He is a scam artist!

En mi caso personal al cabo 2y luego d comprado mi - nayvis8701

En mi caso personal al cabo 2y luego d comprado mi vehículo en sept/22 con garantía extendida efectiva desde la compra del vehiculo, SORPRESA , me engañaron totalmente mi término era 60 meses o 100k millas lo 1ro q llegara y nada d3 eso ha llegado y necesite usar la garantía q cubría mi problema cuando m dicen q estaba vencida, aquí estoy en un vaivén con los del dealer q en pocas palabras están tratando a toda costa de evitar responsabilizarse por su venta engañosa e incumplir mi contrato. Definitivamente lea bien cada acuerdo en su contrato antes de firmar, pregunte para que luego con el paso del tiempo no se vea en esta situación que estoy yo! NO RECOMIENDO ESTE DEALER

From the moment we arrived, we were treated like family. - Pops

From the moment we arrived, we were treated like family. Everyone—and I truly mean everyone—was incredibly kind, welcoming, and attentive to our needs. We purchased a 2026 Mitsubishi Outlander SEL, and the entire process was smooth and stress-free. Richard did an incredible job—he was professional, kind, and genuinely cared about our experience. When we stepped out for lunch, he even went to the Hurst location himself to pick up the vehicle so we wouldn’t have to. That level of service really stood out. Highly recommend!

Amazing service from Thanos and the team! - will.davie

Amazing service from Thanos and the team! Thanos was incredibly responsive to my many questions, provided all the necessary documentation without being requested, and could answer all my Range Rover specific questions without having to consult a manual. When I picked up the car he spent a long time talking me through all the functions, and set up the infotainment and user preferences for me. Previously I had an Escalade that I bought from Sewell Cadillac in Houston - I remember saying to my wife that I didn't know what car I would buy next but I knew I'd buy it from Sewell. I appreciate the level of service, the staff knowledge, and more than anything else I find everyone I deal with to be trustworthy, which is not the case in many dealers. My Escalade was stolen, I was looking for a Range Rover, I didn't know that Sewell had a Land Rover dealer so I looked online. I was really pleased to find a link on the Land Rover USA website. Thano picked up on the first call and looked after me throughout the process. It's not often that buying a new car is a pleasant experience, but this time it was. I cannot compliment Thano enough, I guess you've realized that by now.... His level of service, knowledge and attention is what will bring customers back for their next car and the car after that. Thank you, Will Davie.

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou

Loved the guys here. - christaturner83

Loved the guys here. They were VERY helpful, concerned and down to earth. Made my Son's first car buying experience wonderful. Will definitely be going back for myself really soon ❤️💖☺️

Amazing service friendly service well work hard to try - Solisrobert5ten

Amazing service friendly service well work hard to try and get you your car amazing job

Great service every time. - Mivette89

Great service every time. There have been a few times my car has been returned with new interior and exterior scratches, but other than that, I have been happy with the service.

Purchase of the car went well, but it took a long time to - Blue_thunder77

Purchase of the car went well, but it took a long time to complete the sale. It was nearly 8pm when we left the dealership and was already dark outside. When I got the car home, I noticed that when they pulled the papers off the window on the back door, they damaged the window tint. I hadn't noticed it at the dealership, because it was dark and the salesman made sure to stand in front of that window until I got in the car. Also, within a few days of purchasing the car, the dash started displaying an error message about the instrument cluster needing to be serviced. I contacted Honda of Lake Jackson and the sales manager told me it just needed a software update, and that I could take it to a VW dealership to get it updated. The VW dealership charged me $190 to run a diagnostic scan, which revealed that the instrument cluster had a fault prior to me buying the car. They quoted me $1550 to replace the instrument cluster. When I shared this with the manager at Honda of Lake Jackson, I was told there was nothing they could do about it, and that I should have bought an extended warranty. The car did come with a 90 day warranty, but it conveniently does not cover this particular issue. I feel like they sold me a lemon. Needless to say, I will not be doing anymore business with Honda of Lake Jackson.

Just bought a Ford Focus, took awhile due to our own - B&Angel

Just bought a Ford Focus, took awhile due to our own finances and jumping between cars but Dana was patient and worked with us for each step. We ended up very satisfied and confident in our well informed decision, once needed we will definitely try to come back to get our next vehicle!

Excellent Service Everytime! - ANDRELWMS

Great customer service and above and beyond care for your vehicle. I recommend this shop for all foreign car repairs and/or maintenance needs. Satisfied customer

Scammers. - Jamie

Scammers. They force $5000.00 out the door bull crap fees on top of their high prices. Don,t fall for It! Not honest!! Add 5K to any on line price. Added mandatory fee Dealer Services $498.00-Appearance Protection $795.-Non Tax Fees $284.00 after paying TT & L . Don,t walk run!