On 5/24/2013 10:41:02 AM Micvicar wrote:
I cannot say enough good things about the customer service I received at Ted Britt in Sterling. From the minute I was looking through my bank, Sharde communicated with me quickly, warmly and without pressure to assist me in finding what I wanted. I was inquiring at another dealer initially but Ted Britt quickly surpassed the other dealer with their customer service to win me over
Sharde connected me quickly to Mas, who personally oversaw every single detail, like a proud father, to make sure I was content. I am so thrilled and proud to highlight how fantastic he was. I would absolutely recommend and return to Mas and Ted Britt to buy again.
I am also very grateful for Omar's no pressure assistance in providing a more competitive price than the other dealer. He was very friendly, it didn't feel at all like a car sales transaction, no back and forth, standoffishness, smoke and mirrors dealings that is typical with the car buying process.
I am very content and thankful for the positive experience. It renews my faith in customer service that at times, seems to have fallen by the waist side at businesses.
On 5/23/2013 5:41:32 PM mbonsi wrote:
Worked with Mike Garret to purchase a 2013 equinox.. He was knowledgeable, helpful, and took the time to answer all questions. Maribeth and Omar were also first rate in all aspects. The process was smooth, easy, and simple.